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December 2023 by Nick Alverson
Marla helped us pick out the perfect mattress! We cannot wait for it to be delivered! If y’all are looking for a new mattress definitely stop by. Marla was very friendly knowledgeable and seemed to enjoy her job. Will definitely be back to get a base for our new mattress as well when we need it. Thanks again Marla for all of your help! It was very much appreciated!
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December 2023 by Sean
Staff here was great. Went to the purple showroom in Scottsdale and got chased out by pushy salespeople. Staff at this location were much more mellow and helpful.
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October 2023 by Marie Cooper
Wendy was so nice and sweet also very informative. She made our mattress shopping experience a pleasure, didnt pressure us and let us get adequate time to really feel the feel of Purple Mattresses.
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September 2023 by matthew smith
Wendy was amazing beds are the best would recommend
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August 2023 by Lance Hild
Stephanie went above and beyond to help me out and explain the options & benefits of the Twin XL mattress. I'm an OTR truck driver and called her to discuss options & details. She sent me an email with the offer forms once product identification was completed. Thanks Stephanie!
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July 2023 by Mel Holman
The customer service at this Purple Mattress location was amazing! As we walked in, we were immediately greeted by Wendy, who was extremely helpful and sweet. We came in to replace a mattress we purchased earlier in the year from a different company that was too hard for our needs.We had an idea of the type of mattress we wanted but were unsure as to the firmness. Wendy answered every question we asked and asked us all the right questions to help us find the perfect mattress and pillows. When trying out the beds, we were even given pillow covers to lay our heads on a clean surface.We're moving out of state in a few weeks, and Wendy created an invoice so we can purchase our mattress next week using the current sales discount to help coordinate the delivery of our mattress with our move to our new address.
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June 2023 by Adam Hershberger
I came in last week, and was showing up just a couple minutes before seven, which is when they closed, and Wendy and her coworker were more than willing and happy to help me as well as help me load it into my tiny car. They did it with a smile too!! They showed some of the best service I’ve received in a while, so I just want to say thank you again and I haven’t slept better in years
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May 2023 by Lana W.
I was looking for a new mattress and wandered into the Purple store. The ladies there were so warm and welcoming and no pressure at all. I ended up purchasing a mattress, mattress cover, sheets, pillows, duvet and duvet cover. Everything was delivered last Friday and I must say, the sleep has been great!! The pillows are like cotton clouds!!Would definitely recommend you check these products out!!
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May 2023 by J Smoothie
Stephanie is the best, I only go to her when I shop here.
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April 2023 by Alfonso Perez
You walk in and immediately you are greeted by the team of employees. The best part is they aren't pushy like car salesmen. I've been to other bed stores only to be cornered and pushed into certain models. This place is relaxed,no pressure (exactly what I want to feel when thinking about sleep) and these people know everything about every item in the store. Wendy and Stephanie were super helpful and knowledgeable. Took the time to give us extensive information and walk us through the different options. We are officially Team Purple, can't wait to update you all in a few weeks, months on my feedback of the mattress itself.
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April 2023 by Maria DeVine
Carter was the best person to work with. Definitely satisfied with the service and will go back if needed in the future
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April 2023 by Claude D.
My fiancé and I were searching for a new bed, and I'd known about Purple for a few years. I had no idea how comfortable their beds are. We were admittedly exhausted from going to multiple vendors all over the valley that day, and Purple was our last stop. We'd apparently saved the best for last. The second we laid down, it was game over. But then we met Carter. He was the most customer service oriented salesman I'd met all day. Between asking us the right questions, and showing us how the individual models of mattresses, frames, and pillows worked for us, he turned sceptical customers into believers. Then, the following day, when I came back to place our order, I was assisted by Wendy who went above and beyond to insure that every promise made by Carter was kept. Kudos to Wendy and Carter for being epic.
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March 2023 by ed Cruz
Great Experience All the Way Around with Stephanie & Purple Mattress Store!We were prompted to buy a Purple Mattress after my 6 year experience of owning a Purple Cushion- I have a herniated disc and Absolutely, Cannot Live without this cushion due to pain. Furthermore,my husband and I traveled, round trip, to the South to visit our son in the military at least 5 times and this Pillow Helped Tremendously.We got President Day Sale discount, along with Military when we bought our new #3 Queen Purple Mattress, two Pillows and the electric base(Purple Power Base) and one mattress protector- I think out the door around $3500 for everything.?I'm back for an updateIt's been 2 weeks~*My pain has actually subsided on the purple mattress vs the old one so I give five stars⭐⭐⭐⭐⭐**Caveat:However, I believe the key is the Purple Power Base- here is the rationale:*When I first got the mattress I wasn't completely sold on the idea of sleeping on rubber, basically. The first few nights I was a little pessimistic to be honest with you. I noticed that the bed was really really flat and straight (used to the dips in my bed more than likely) So I tried using the power base to get more comfortable. I tried the Zero-G button and that helped Big-Time -made all the difference! Love it♥️ BUT, I sleep with this guy- my husband and he had throat cancer and has to sleep with the bed elevated and I'm the opposite, I have to sleep with my legs elevated. So the only solution was to sleep at opposite ends which is fine with me cuz I don't like cuddling. Worked out perfect for us- COMPATIBLE SLEEPING STYLES IS MUSTYes, the queen does not have dueling power bases- no separate controls -Only the king.⭐Side Bars:*I also, during the first week, notice that the mattress was cold so I pulled out my mattress pad and it worked like a charm. No more cold mattress. And, btw, you can use cotton sheets. Probably their sheets or Jersey sheets might work out better but...*They have low, medium and tall purple pillows- I use the low, my husband uses the medium. I think low is for small people and the medium for average size.That's it! I don't work for the purple store, but just wanted to spread the love and pay it forward✌️
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January 2023 by Tina Phalen
Wonderful
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January 2023 by Jade Herie
The employees were absolutely great! Wendy helped my husband and I and she was very knowledgeable and friendly, making the process easy. I can't wait to use our new purple matress.
