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November 2023 by Ernie S
White Toyota 4Runner: Prior to Oct. 21, 2023, I would have given a 5-Star review. However, that visit was a problem. While going through the tunnel, the driver side “brushless system” was spinning very fast and “hard-slammed” my driver-side rear view mirrors forward, and then the following “brushless system” “hard-slammed” it back to my window. This did not happen on the passenger side of the car. This had never happened before at this, or any other, car wash.After moving to the vacuum area, the plastic top-front trim was missing and bottom plastic trim had been knocked loose and was displaced. The missing part was found in tunnel.Customer Incident Report filed. Contacted by Corp and resolution options were considered. Resolved.
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October 2023 by Tyler L.
Maddox R. working the front stand was very friendly and extremely efficient, he really made me feel taken care of and I've never had such a trouble-free experience at any car wash I've ever been to. Hunter was professional and skillful when it came to entering the car wash, clear instructions making the process quick. I had the sticky residue from a slushy on my car and I was not expecting it to come off without some good ol' elbow grease, but the $10 option at Quick Quack made quick work of such a troublesome substance. Overall my experience was great, I would definitely recommend checking out this location in particular, incredible staff and equipment!
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July 2023 by Byron Williams
I just finished washing my vehicle at the cave Creek/Sharon location. The car wash scratched and took off paint on my right side of my vehicle! Do not recommend this place to anyone!
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July 2023 by Konrad Witte
Huge price hikes! $10 for a basic wash now! It used to be $3. +No loyalty to members. Owners raised existing memberships to full retail price! A 33% hike! Inflation isn't 33%. As always, wonderful employees at every QQ location, though. So 2 stars instead of one.
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June 2023 by Richard F.
On May 9 of this year I was at the quick quack location in Sharon Drive and Cavecreek Road after paying, I began to enter the car wash when I heard a noise and had damage to my passenger side of my car. I was in the driveway I wasn't on the curb which was a little less than 8 inches high I have struck a Ballard, which was 3 1/2 inches approximately from the edge of the curb. My 2021 Chevrolet Silverado was in excellent condition if I was in the driveway and not on the curb it was not my fault what happened to my vehicle since the Ballard was that close to the edge of the curb it was a design flaw when the car wash was built, I owned a car wash for 20 years. I filled out a complaintI went back six times and finally talk to the manager. She implied that it was my fault. I also emailed the corporate office at least that many times with no results, obviously this company doesn't care about its customers when there's a problem I got an estimate it was around $4000 to fix the damage. They feel they have no liability.
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June 2023 by Jason S.
So this is for the Paradise Valley Location. I tried 4 different vacuums only one worked. There were no towels to dry the car. They weren't busy but the employees seemed to careless
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June 2023 by Breanne Henegar
My Husband and I come to this location all of the time, it’s the best one in all of north phoenix. There service is excellent and our ticket writer Tyrell was very helpful and informative also hooked it up with a air freshener.
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May 2023 by Thomas Morton
I have been a member here at Quick Quack Car Wash since last year and I would like to say a couple of things about the employees that work at 2137 E Sharon drive Phoenix, Arizona. Kurtis and Cody are a couple of the employees that work here that make this carwash a great place to visit. They treat you like family here and that is the best feeling in the world. Kudos to all of you at Quick Quack Car Wash.
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May 2023 by It's Angieee
I love this car wash, Ive been going to it for around 2 months now. The staff are so helpful with educating you on the ways of the wash. I’ve taken a fond of the staff including Angel who’s smile is absolutely gorgeous and Tyrell who has always been quick and efficient. The store leader helped me understand the pricing. Bummed to see the BETTER was go but the Ceramic makes up for it in many ways. Leaving my car clean and spotless. Can’t wait to see you l again
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April 2023 by Garen Avanesyan
Dante, Carmen, & Cody always give a awesome customer service. Bring all the time positive energy. Always nice & clean and the place is spectacular. All equipment works excellent and staff is very knowledgeable and supportive. Thank you so much to keep up excellent job.
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April 2023 by John Leeno
The car wash at this place is fine but they go for such a hard sell on the monthly membership that it’s almost uncomfortable. The guy talked for almost 3 minutes straight even after I told him I just wanted the single wash. Understand that no means no and move on. They didn’t used to be this way. Don’t think I’ll be back.
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April 2023 by deanna richardson
Love this car wash since it opened. Only one I use. Tyrell has great customer service and goes above and beyond to help with whatever I need. Much respect.
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April 2023 by Deborah Inman
I have the monthly membership for car washes a frequent a few quick quack locations. I enjoy the interactions with employees at this location the best. They are always so nice and personable, especially Kaija. I did knock off one star because the orientation of the dryers is not ideal. They work okay, but most of them are pointed at the top part of the vehicle and it would be nice to have more pointed at the sides.
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March 2023 by M P.
My recommendation is simple. Don't go here. This place is one of the more expensive spots for low end car washes. I came here one evening and got a car wash. When I pulled through to the vacuum area none of them worked. None. I asked the attendants how to turn them on. I was informed the manager told them to turn the vacuums off the entire day since it had rained earlier that morning. That didn't make sense so I asked what morning rain meant for evening car wash vacuum usage. One of the attendants then told me it was the regional manager who instructed his store manager to disable the vacuums because "water gets into the system and messes it up somehow." I then asked "Isn't that something you should tell customers BEFORE they pay for a car wash? Had I known that I would have gone somewhere else." Both young men gave me blank stares. One then assured me all of the Quick Quack car washes were told the same thing. I waited for one of them to try and make it right but nothing. This place isn't helpful in general but especially if you use your car for Uber/Lyft/Turo and need it to be clean on the inside as well as the outside, you have no guarantee this place will accommodate that goal or even tell you if anything is not working before hand. This place definitely isn't all its Quacked up to be I'd head down the road and find another car wash.
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March 2023 by Alex A.
Best car wash around. I love Tyrrell he's the friendliest in town! Affordable and does the job I need! Will always come back here
