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November 2023 by Julie D'Alton
Love this location! Staff is always friendly and helpful. The wash is good, but drying could be better, but they always have towels available. Vacuums work great.
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October 2023 by Candace Hall
I love this place and I pay a monthly amount. I do wish that it dried better, because I don't like having to dry my car after. Vacuums are great and they do give towels, I'm just lazy sometimes?
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October 2023 by Ken Coffman
Horrible! Vacuums are plugged. Water leaves spots. Rinse leaves soap on car. This place needs help. You would get a better wash with a garden hose and a dirty rag. I won't be back. No manager on duty.
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September 2023 by Love Lee
Used to like coming here well any of your location. But that price increase is not affordable for me. It basically read wash and dry 10dollers. No wow factor in two words wash and dry. I mean do I get soap or what. All washes were much more customer pleasing like wow check out this special soap to add or something to encourage a better wash. Bur nope just wash and dry. Well thanks for the pleasure lol. So I get bare minimum for 10 or all the fancy stuff for 20dollers. I can't barely feed myself. In actuality a car wash is a Luxury not a necessity. So marketing is gearing us towards more money and you have all yhe fancy digital machines. I'm sorry but I won't be going to this brand anymore. I literally left when I saw this. Didn't proceed to the wash and went to Greenway and cavecreek where they have more options.
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August 2023 by Michelle M.
I've been to multiple quick quack locations and this is by far the worst car wash that I've ever been to in my life. Customer service is horrible here and that alone gets a big fat zero. I've been to this location several times and about a month ago when I was there the car in front of me ran into the car in front of them. The reason this happened was because the workers put too many cars in the tunnel at once. As soon as the front person is done, it pushes their car out. Unless that car takes off immediately, the car behind them is going to run into them because the track is still moving. There was definitely damage to the car in front of me and the gentleman driving the vehicle had to get out of his car and exchange information with the car in front of him that he hit. Not cool! Today I was there and once again, they're stacking cars in way too often, and not leaving enough space in between each vehicle. When I got into the tunnel, I didn't continue in neutral like she told me too because the car in front of me was less than 10 feet away. She stopped the entire track and everybody inside of it even though I had not even entered the tunnel yet. I asked her why she did that and she said because you're not going. I explain to her that she's got way too many cars in the tunnel at one time and she had a major attitude with me, rolling her eyes at me at least three times. I asked her if I could talk to the manager and she said in a snooty voice, I am the manager. So I told her I would be calling corporate, and her response to me was. Oh please do! Please tell them I said hello and that I'm doing my job. In a very sarcastic tone. I also explain to her that about a month and a half ago I was there and the person in front of me hit the car in front of them because there are too many cars in the tunnel at one time. I told her that there was significant damage to the car in front of me And that they had to contact corporate to get their car fixed. She said oh ha ha, I seriously doubt that. This location never has towels in the containers and the vacuums pressure stinks! All of them! If you want to drive through car wash just to get a quick rinse, that's one thing but don't expect to be able to clean your car on the outside unless you bring your own towels with you. The only reason I come to this one is because I have to be out here once a week for something so it's convenient. That's it! Otherwise, I would never come here. Nor would I recommend anyone else coming here. I've never seen such horrible customer service from a quick quack. Typically the employees at the other locations are always super kind and friendly with big smiles on their face. I live in Gilbert and typically go to that one and it's amazing. This one not so much. Do yourself a favor, business owner and ditch the heavyset girl who claims she's a manager. She's horrible.The business owner responded to this post but failed to address the horrible service from his so called manager nor the lack of supplies at his establishment. To the owner regarding how the tunnel works. I'm with aware of how the tunnel in the trap work. However, if the front person that is done with your car wash, does not exit immediately, the person behind them is going to run into them because the track will throw them into the front car still sitting there. That is exactly what happened when I was there a month ago. Bottom line is, they are putting way too many cars in the tunnel at one time. It's not safe and it leaves the customer feeling uncomfortable. Fix it and fix your employees.
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August 2023 by monica c
I usually like to go to quick quack for my car washes, but this was my first time at this location and I'm very disappointed. Literally nothing was cleaned off and I feel like I wasted my money. Thank God I only did the basic wash today. If you want to go to a good location, go to the one on Bethany Home. Ghetto location but their machines are way better
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August 2023 by Gregory
I have utilized this location for the last 3 years since i have lived here. I am aware of the price increase and understand how business works.What is not acceptable, is a price increase, With a decline in quality of service. This location for the last 2 months has vacumes frequently down. You have to search for the ones that work, which are usually taken. There is no marking says "these are out of order".Employees can have bad days like everyone, so customer service is not a complaint. But when you are a car wash company and 1 of your 2 functions is exteremly difficult to utilize, AND you have increased the price.....A little off putting to continued customers.
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August 2023 by Todd W.
This place is horrible-the girl that works out front is horrible customer service-most the time the tunnel has something broken in it-it goes to fast and doesn't really get my vehicle clean-I had to ask to run it through 3 times and it still was not clean-save your money on this place-drive to a super star location-I read the reply's back from the owner and if he really did care he would be on top of his business and fix what's broken
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July 2023 by Konrad Witte
We're devastated we can't use these qq car washes anymore. Owners doubled the prices on everything. $10 for a basic wash now! We had to cancel our membership too, these prices are crazy. Great people, but vacuums are frequently dead.
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July 2023 by Marc Doig
It's just the best! And I've got the coolest yellow rubber ducky on my Dash that is a rare find. Thanks Quick Quack! I hope you're able to keep prices from going any higher.
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July 2023 by Julia Aceves
Sarah did a wonderful job. She gave me great recommendations. Every time I visit this location, she is kind, happy, and considerate. She is awesome!
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June 2023 by Josh P.
Trevor with Quick quack car wash was phenomenal all around. It was 105 degrees today. He had prompt customer service, a genuine smile and just made the initial experience super great. Highly recommend this location. I'm sure there are other stellar individuals here but Trevor truly took the cake today with excellent customer service!
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June 2023 by Megan M.
I went in to get a car wash and the front lady working the iPad was a complete and total b**** to me. She asked what unlimited membership I wanted I said I just wanted a car wash and she rolled her eyes and said which one. I said well what do you have and she reluctantly pointed over to a screen AGAIN rolling her eyes at me. I asked what her problem was and then she became a little angel. She was tall , and a bigger girl. Get better employees that are nicer !!!
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May 2023 by Michael Oskowis
A decent car wash, but they just changed their prices and now their basic wash is $10?! I'm sorry but at this point they've priced themselves out of being reasonable. The Costco by Scottsdale Airport offers the equivalent to the top-of-the-line wash for $8 and they don't try to sell you anything.This wash also loves to eat rear wipers, so SUVs and wagons beware.
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May 2023 by Hailey Rein
Love Quick Quack! Come here at least once a week. Great wash? Definitely worth a subscription. Trevor is always great when I come in! Recommend trying the new ceramic wash
