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January 2024 by Pete U.
Omg, the money order machine never works and this morning I walked almost a mile to get hot dogs and they had no buns!!!! Why???
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November 2023 by Monica McKinney Yopp
I came into the store this evening and was waiting for my husband to come out of the bathroom and I was on my phone trying to figure out what was going on with my credit card while waiting for him. I was new down on my phone by the chips by the Arizona lottery machine when one of your employees asked me what I was doing I explained I was waiting for my husband and I was on my phone trying to review my account and he very rudely stated I doubt you have a husband and I'm sure he ran away with the milkman. As he said this in front of a large group of the people I was embarrassed and I thought it was very rude and I went knocked on the bathroom door and ask my husband to hurry up and come out. As I walked away from the bathroom a older gentleman probably 20 years my senior came walking out first and he said oh is that old man your husband hahaha making a joke, which then results of me and saying no actually my husband is not 70 years-old he's actually only 30. So I simply asked for his name he said it was Jerome and I continue to walk to the front of the store to wait for myand to pay for my drink and food which I have been waiting to get and I had walked a mile and a half to get as well because cutie is my favorite store to go to or was. At this point he asked me what my problem was I guess we're asking his name I stated that I was calling the manager and he said if I had a problem with him then I could leave. I stated I didn't have a problem with him that I was allowed to ask his name and he told me to get out of the store or he would call the cops so I was literally kicked out of your store for asking for an employee's name in a polite manner actually. For other customers all couldn't believe that he was acting this way and also stated they would report what they saw two district. As much as cutie takes pride in their customers and how awesome their employees usually are I can't believe that you would have a man like this on your staff. This isn't the first time actually that one of your employees have insulted me because I had waited for my husband because he takes forever doing anyting, as the woman on shift was the one to insult me last time but I didn't report it as I see it as a big deal. She didn't throw me out of the store all for asking you name ridicule me and treat me like I'm nothing when I'm a paying customer at least six days a week. I sure hope that this man discipline for this behavior as I cannot believe that that just happened and now I'm leaving without my drink or my food all because I asked for the young man's name. I will not be returning to that cutie anymore and I've been going there since I the store was built.
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August 2023 by Mipan Zuzu
Stopped by just for some Gasoline and a Few drinks, there was only 1 guy ahead of me, yet the girl with glasses (QT employee) helped another dude when she clearly seen that I was next in line. Gasoline may be decent there, but customer service isn't up to Par. Never had any issues at this QT before today. I refuse to stop at this location anymore.
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August 2023 by Bob W.
QT has taken the best thing about the stores and ruined it by removing the coffee urns and replace with machines.The coffee is bad, the choices are fewer and the machine are slow.I have quit going into QT for coffee and whatever else I might buy while in the store.
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June 2023 by Abraham Tamayo
I had the worst experience the kid's there were unprofesional saying profanity to my wife and i very rude customer service i will never step into this qt ever again and i implore more people to not go there they are the worst at attending customer not profesional at all zero stars if i could
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May 2023 by Chris R.
Gas was a bit overpriced but overall if you sidestep the crackheads and the fellas trying to shoot their game at the ladies after the clubs let out them it's a cool spot to pick up your snacks and some gas
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May 2023 by Jim D.
i stopped at the q.t. on 16 street and highland and it was filthy. the bathroom (woman") was not clean. the toilet had not been flushed and it was filled to the top with fecus. the sink was almost black. the main floor was dirty and needed a mop. in the men's bathroom and man (homeless) was taking a bath in the sink. please do not enter this qt. disturbing. pam
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May 2023 by Jennifer K.
QT has gotten super cheap! Toilet Paper is very thin and narrow. just think how much poop is on the hands of their employees and guests. when you can't do a sanitary job, nothing good comes as a result. Shame on you QT just GROSS!
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April 2023 by John Leos
To many panhandlers in the parking, very unsafe.Hot dog buns are old, dry, and hard.Not going back, not even for gas.
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February 2023 by Devin D.
Best QT in the state!! Air pump works every time and not missing the copper piece that connects the hose to the tire. Restroom smells like roses and heaven per usual and last but not the least the griller item (hot dogs and taquitos) are always fresh! Not to mention fresher coffee then Starbucks as well ;)
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February 2023 by Shawn Thomas
I just got blown off by an employer after pointing out a pricing error in the coolers. I suppose she may not be able to fix the mistake but the attitude does not sit well with me.
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January 2023 by Ricky W.
The quick trip corporate office and it store has done nothing about one of the mgr at the Bellmead branch that call me a racist slur several times after I ask him not to, he once apologized but the next week he did it again and I called the corporate office and spoke with three different people and they said they would take care of it, nothing happened, as a matter of fact someone in the corporate office gave him my personal number, which is definitely Wrong, the mgr think this is a joke but I don't, especially when I told him not to and explain why; I even told him my name, but he still wants to call me Bud, which is a Racist slur to any Black person, I told him to research this; I even told the corporate office to look it up and please get back with me, it's been several weeks and no one has contacted me in regards to the matter, which means they don't care, this is a serious matter and the corporate office doesn't care: no respect for a Black customer
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January 2023 by S. Sanchez
Fast, a bit too fast. The employees are trained to get you out ASAP. Other than that it was clean, no homeless outside and they were stocked.
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December 2022 by Jaron B.
Every time I go QT, I am greeted, clean floor, snacks are organized, bottled drinks are filled, outside the store it is clean, fast service, communication between employees.
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November 2022 by Pd Bishop
Don't know about others who shop at this QT, but every time I want a sub, they are always, always out of shredded lettuce. Then they say we can put on spinach. No I don't want spinach, I wanted lettuce. The person who does the ordering needs a refresher on par Levels.
