Ralph Lauren is a flagship store considered the pinnacle of retail, consistently offering top service and selection for decades. The store features smaller rooms with various sub-brands like RRL and Purple Label, and its home section is always fresh. Staff are consistently friendly, professional, and always willing to help, such as by shipping a customer's size if not in stock or setting up appointments for repairs. They are excellent at providing helpful advice and spending time to ensure customers get what they need. The store remains among the best flagship stores in the US, with a consistently excellent and fresh collection, including new offerings like the excellent Naiomi Glasses collection. The service is highly recommended.
I attended a private art event launching their American Indigenous line of clothing designed by local, native artists. The staff also shared their experiences working for Ralph Lauren; a very diverse group of people. The store is amazing.
March 2024
All I wear is RRL. So staff here knows me, they know what I like. Always offer me water. Always willing to ship my size if not in stock. Always friendly and professional. Also buy from RRL Atlanta, NYC and Malibu. New Naiomi Glasses collection is excellent. Highly recommend.
September 2023
The store was very helpful in setting up an appointment to fix buttons on a recently bought leather jacket. Veronica did an amazing job and had it ready the next day. Kyle was very helpful with showing me a few items and a pair of boots I will likely buy.
