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March 2024 by Ken Voita
Got a new pair of boots and the toes wore through in a week of work. Brought them back and Luis comped a rubber toe cap, always very pleased with the customer service at this store.
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March 2024 by Guadalupe Ruiz
Very pleased with the friendly staff, showing how concerning they are with their clients.
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January 2024 by Connor
Great people
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January 2024 by James Flanagan
My company sends me here, its good
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November 2023 by Kade M.
Great selection, especially if you're looking for Red Wing Iron Rangers or Mocs. They were willing to quickly oil my boots (I'm visiting and did not have time to leave them overnight). Satisfied Red Wing owner!
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October 2023 by RiCh RoD
Anahi help me find good boots for work. She recommended a couple of pairs and I ended up going with a newer style and they work great for work. Customer service at the Thomas location is excellent, the employees pay attention to the customers and their needs. I've had nothing but great success getting boots and accessories here and I'll continue to keep coming to the Thomas location.
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October 2023 by Matthew Shriver
I have extremely wide feet that are very difficult to find shoes that fit.The person at the store was very patient, helpful and knowledgable. It took two special orders to find a pair that fit perfectly, but it was worth the wait, my boots are wonderful!
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October 2023 by Judith Gielen
Luis was attentive, thoughtful and overall very helpful in choosing the right work boot for me. 100% awesome experience, and will go to Red Wing Shoes on Thomas & 40th St for all of my future work boot needs. Thank you so much!!
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October 2023 by J. Ving
I was upset about being told I don't know what size I wear & it's frustrating to be second guess about my shoe size..What bother me the most was the back & forth and the feeling of not being heard ....
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September 2023 by Gabe Garcia
I called one red wing store, they didn’t have the boot size I needed. That same store immediately directed me to the next red wing store to see if they could help me out with the purchase of my boots and send them to me and told me if they couldn’t help me or couldn’t ship the boots out they would work with me to make sure I got them because I lived 3 hours away and none of the other stores in my town had good quality boots. Not only was the next redwing store able to help me but he was super helpful, knew what he was talking about and processed my order with in minutes. I ordered the same boots as I did before and they took care of it all, from the tough toe they applied for me on my boots and even put the soles I ordered in the boots so they were ready to go. He even took care of the shipping cost for me to so I just paid the same amount as if i was in store. Highly recommend redwing 5/5 ⭐️ customer service was exceptional, quality of the boots alone compare to no other, but the extra steps they took to finish my boots so all I had to do was put them on and go to work was what really made me happy I ordered through redwing again.
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August 2023 by Dan Sitter
First time buyer of RW. Really impressed with service.
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May 2023 by Nate Doane
Right after I came in a family with a child who was screaming, running all over the store, and nearly knocking shoes off of the wall came in. Right after that, a gentleman in a construction outfit also came in. There were only two women working at the store, and they were able to help me and these other customers with no problems, in a professional and efficient manner. They made sure we were all cared for and did not rush nor neglect us at any point. It was actually quite impressive.The main woman who helped me made sure she understood what my specific needs were, helped me find a few boots worth trying, and encouraged me to try other sizes as each boot fit a little different. She was very patient and made it clear that she would help me with whatever I thought would get me on the path to a boot I was happy with.
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May 2023 by Marylou Munoz
A little annoyed I bought boots here and had them measure my size with their machine. When I put them on I let the worker know they felt too tight especially around the steel toe, she brushed me off and said to just wear it out and they’ll loosen up. So I have but it’s been a few months now and they are still so uncomfortable but I can’t take them back because I’ve already worn them. I’ve tried everything I can find to help my situation, So now I have a pair of useless $150+ boots in my closet.
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March 2023 by Rene The Mechanic
Had the cold weather insulated boots I needed in stocks and for a good deal. Will definitely use them again.
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January 2023 by Brent M.
Quick, great selection along with my professional fitting, the only place I'll buy work-boots from now on.