RedLine Alarm Company is a family-owned and operated business based in Phoenix, Arizona, dedicated to providing outstanding customer service and top-quality security products. They prioritize customer protection by offering the latest technology that is easy to access and use, including user-friendly apps. The company is known for its affordable services and year-round support, with staff that is friendly and professional both in the office and in the field. Customers appreciate the company's quick and responsive service, especially when issues arise. Technicians are willing to go the extra mile, such as redoing and updating complex systems in large homes, working diligently without breaks to complete jobs efficiently. RedLine’s equipment is described as top-notch and simple to operate. The company’s staff responds promptly to questions and problems, ensuring customer satisfaction. Many customers have had longstanding relationships with RedLine, praising their kindness, care, and willingness to work with individual needs. Even after downsizing or changing housing, clients remember RedLine’s helpfulness and professionalism. Overall, RedLine Alarm Company is highly recommended for both homes and businesses, offering reliable service, quality products, and a friendly, family-oriented approach.
Security system is wonderful and the customer service and response time is impeccable.
August 2025
They are a great company BUT wished they offered a maintenence plan to avoid their outrageous $99.00 trip charge. That's the only drawback to a 5 star rating! Come on get with the times! This would be an excellent benefit for a yearly check etc. Thank you!!
March 2025
I’ve been a customer of Redline Alarm Company for over 11 years. Very happy with their service!
