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January 2024 by Tony Armando Narváez Bauste
Walkable and green areas perfectly maintained. It is great to live here.
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December 2023 by Dave B Phoenix Arizona
3 years great experience. Too bad about the management company. Oh well, 4 out of 5 not bad.
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December 2023 by Erin Alyssa Schrey
Carlos Moreno was an excellent leasing consultant, he went above and beyond to show me all of the available amenitities and openings available. I would recommend him to anyone. Very helpful, made a very good impression of the community.
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July 2023 by Peter Blangiardi
I've been living at Roosevelt Square for some time now, and it has been an extraordinary experience. This complex offers top-notch amenities, outstanding service, and a welcoming community.Among the exemplary staff here, Jordan stands out distinctly. She is incredibly helpful, always going above and beyond to assist residents. Her professional and friendly demeanor truly enhances the overall living experience.In short, Roosevelt Square isn't just an apartment complex; it's a community enriched by individuals like Jordan. Highly recommended for a comfortable and stress-free living experience.
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July 2023 by James Gagne
Living at Roosevelt Square has been awesome. The place has everything you need, and the people working here are really cool.One of them, Jordan, is super helpful. She's always there when you need something and makes living here even better.All in all, Roosevelt Square rocks. Big thumbs up, especially to Jordan for being great! I recommend this place to everyone.
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July 2023 by Hayden Stock
My girlfriend and I have been living at Roosevelt Square for about a year and are now resigning for another year. Mechelle has been exceptional and so helpful when we first signed and for the resigning. She makes the prcoess so seamless and a breeze. I have lived in a few apartments over the years and the Roosevelt Square leasing office staff has been the best I have ever encountered.
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June 2023 by jeffery lira
The staff and maintenance crews are awesome! Great pricing for downtown living is one of the best things. I've had a great experience living here at RS!
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June 2023 by Madi Callahan
I have been living at Roosevelt Square for about 6 months so I’m excited to post my review! I want to preface that I worked as a property manager for about 4 years and fully managed another property near by, so my review will be pointing out all the details:Staff: Jordan, Michelle and Christine are the property management team and they are amazing and super duper helpful. I have had a few questions over the past few months and they have been nothing but helpful, quick and attentive to detail. They really set the bar for good customer service and I have toured multiple competitors and to be honest most of them did not have the same friendly helpful vibe. The maintenance team is the other side of this smooth operation and they are so friendly and courteous, one gentleman makes a point to always say hello when he washing off the umbrellas outside the pool and it makes my day.Price: the price I got was an absolute steal, far below the average of the market prices, however their normal prices without any special are pretty on par with their competitors.Cleanliness: this is such a big thing for me, I never thought a clean garbage free community would be so much work but it is, and Roosevelt Square executes flawlessly. The trash rooms for the most part are fresh smelling, free of debris and mopped. The hallways and amenities are always clean; on top of that I always see either maintenance, porters or groundskeeper working very hard to keep things nice and orderly.Location/safety: the location of this place is wonderful, right along the Portland park and has a cool collection of cute little shops (including a fantastic coffee shops). We are also right next to the light rail which makes transportation very convenient. As far as safety, no apartment should ever guarantee it for liability purposes, but I do like the factor that it does have a fob system and the doors always seem to lock correctly.Maintenance: Maintenance requests are easy to place and the maintenance team is fast, efficient and professional. The young lad that helped me fix something in my bathroom was so quick and communicative, it was a great experience.Parking: parking as of this post date is free to all residents, this is huge as parking can be quite pricey downtown (a luxury place down the road that’s building a second tower, charges almost $200/month for parking- it’s insane). They also have free guest parking (first come first serve) and I never have trouble finding a street spot unless it’s like first Friday or something.Apartment: I love my apartment, it’s partial updated with vinyl flooring but the appliances are a bit outdated (but still work nonetheless). To my understanding you can pay more for a fully updated apartment for the aesthetics I guess, but if you want to save money the non updated apartments are just fine.Pets: this is such a pet friendly community, I have two cats and they love it here, also bonus, you are guaranteed to see at least one cute pupper walking around the community with their owner if you decide to take a stroll and it’s the best!Loudness: despite living next to Roosevelt arts district, the community itself is quiet, I’ve never had any noise issues, and from a working girlie I love this aspect.Community: the people I have met here are very friendly, I do enjoy the community as a whole. We also have a community board on our resident portal, which is helpful if you need someone to watch your pet, sell some furniture, make friends.Move-in: one of the smoothest move in processes I had seen. My keys were ready, my apartment was perfect and it was such a great start the this wonderful journey!Truly one of the best communities I have lived at, keep up the hard work y’all!
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June 2023 by Den O.
Location is great! Overall, my experience with move-in is less than acceptable in my opinion. A week prior to move-in, I emailed the leasing staff to request a specific time I would be able to obtain the keys to the apartment in order to coordinate scheduling movers. I did not get an email or a call back so I went ahead and scheduled movers for the morning of move in. A day prior I was able to schedule with the leasing staff for the morning. The day of, less than an hour prior to the scheduled time to pick up my keys, I get a phone call reporting the apartment has not been cleaned and I would not be able to obtain my keys. Despite having scheduled movers for a specific slotted time. I had to reschedule my movers for a later time and paid fees associated with this as well. I was able to obtain a credit for a days worth of rent which is nice but not enough for the hassle and lack of communication. When I received my keys, the cleaning lady was still cleaning the apartment. Trash on the floor and in terrible condition. I completed my move in checklist and provided photos via email. The cabinets were peeling and in terrible condition. I was not expecting the apartment to be in this condition and was not what I was shown in the tour. I have emailed several times asking about what will be done about the condition of the apartment with no response whatsoever. Fast forward to the middle of my lease, the apartment wreaked of marijuana from my neighbors to the point where everything I owned started to smell like it. Tried contacting the office with no response. During move out, they had the nerve to ask for a renewal and when I decided not to they asked why? I forwarded them my initial email and surprise, never responded. I spent weeks cleaning my apartment and was charged $175 for carpet cleaning and pet deodorizing... but the apartment was in trash condition when I moved in? Don't be fooled by the location. Truly. Look elsewhere.
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May 2023 by Alan S.
Great place to live in Phoenix! Living in downtown has unbeatable benefits, RS apt is in a quiet and very nice spot. I would hardly choose anywhere else. Building has enough security features and staff has been great up to now.
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May 2023 by Natalie Ferguson
Lived here for 3 years and I’ll likely be renewing for a 4th year! Jordan in the leasing office is so kind, helpful, and professional! Maintenance requests are always dealt with super quick and no-hassle. Amenities are always well kept up. Residents are respectful and mostly quiet. Location is amazing. I love the monthly-ish food truck and other resident events too! Highly recommend!
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April 2023 by Meagan S.
We have been living at this community for almost a year now and we love it! It is nestled right next to Roosevelt Row, but not too close (no rowdy crowds down here for First Friday, for instance). I can easily walk or take the light rail to work, concerts, local events, and sports games. Our unit is spacious and quiet. The front office staff, particularly Jordan, are phenomenal. If we have a quick question or maintenance request, they immediately jump into action. Jordan conducted our initial property tour--she was thorough, super friendly, and answered all of our questions. The community hosts regular resident events, including a Christmas party, and invites food trucks down for weekday dinners. One of my favorite amenities is the pool! There is also a great fitness center. I have recommended this community to friends, who now live here too. I plan on staying here for the foreseeable future, and recommend touring the community if you are looking for a great place to live in downtown Phoenix!
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April 2023 by David Kephart
Great location, big drawback is the dog hair everywhere that has been permanently baked into the walkways via weird mopping that locks it in and the dog pee and smell that's pretty much constant. Otherwise good times!
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April 2023 by Josh K.
The pandemic stretch was tough for urban dwellers of multifamily apartment compounds like Roosevelt Square. One of the questions many of the unemployment offices asked was, "Do you feel comfortable leaving your home?" No ... I had a lot of intense mental strife with that question. I did not feel comfortable with or without a medical-grade mask over my ears, nose, and throat. LOL I thought at first it was used to keep me from catching something from you . I am socially distant pretty far out there to start with, so no worries there. But, I have a light case of paranoid schizophrenia as well as a number of other random mental health snags that never have had me in the position of being eligible for the formal disability under the social security system we have in place. For such a potentially needed safety net, I found out in a crystal clear light the setting was going to have to be negotiable ... patience with all forces of humanity and beyond was paramount. I felt the need like never before to micro manage every corner turned of my budget, planner, and attendance to well being. Without a very understanding ear, I know at this point I'm up the creek without a paddle, but that is not the treatment I've enjoyed here at all.Roosevelt Square was the one "security blanket" I trusted I could count on when all that confusion hit. MY PLACE ... I had to put myself in it and flipping survive my dude -shrugs- it is what it is. But that even to this day there has not been a single upset peep out of them for my many, many extra grace periods and slips in following the hardline contract. I'll be honest, the way they have treated me was a godsend. I danced in the living room on some days (the blinds closed per the daunting talent spew LOL); I got misty eyed many times on others feeling the awkwardness of the lockdowns as a single person with no map given. As to how to hustle a way through it, I tried to think of what it was like back when we had polio ... or the previous pandemic early in the 1900s. I tried to be a good citizen and go with the flow of traffic in a way. I will say a fear of death haunted my little living space, not a mental hell exactly, but one of the guys on my trivia team died of Covid. A few distant friends of friends I knew and loved had passed; some grand parents I heard about are no longer with us including my maternal grandmother, etc. Also ... I lost my job because of the corona virus hitting that first week of March, and I was therefore on a VERY sketchy budget that THANKFULLY included the stimulus checks and the difficult to stretch unemployment penance. We sacrificed A LOT during the worst of it, and I understood that thing about those elders who survived the Great Depression sort of in a 2019 and beyond sorted way. This was just the way things would be for a bit, I shrugged it off and rolled with the punches the best I could. So as not to bring to light anything negative to this extreme with no corresponding balance due, please know that I have decided there are VERY FEW places on Earth I'd rather have been during such extremely unsettling times and uncharted territories than this complex under this current management. This apartment community was my rock ... even though truly I developed several nasty personal habits (Kroger brand ice cream is only five bucks a gallon ... I spent hundreds LOL!) in effect the powers that be who ran this place during the shake-up truly did their duty and kept this ship afloat so in tandem there was what seemed like a seamless transition to and fro alongside me basically freaking out and hiding in my shell with all due hope and respect. To this day I am TRULY GRATEFUL the Berkshire/Roosevelt teams came thru on that ... a dutiful triumph we've enjoyed conquering this sick virus. It is a trophy award that is blurry and abstract with regard to exactly who put in the time and service but quite worthy of mention nonetheless we'll be singing when we're winning, I consider that I did not have to be hospitalized, but in a way the
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April 2023 by Michael C.
Beautiful property in a beautiful part of downtown! The move in process was easy and fast. Michelle helped me throughout the process and was very accommodating. Very glad I decided to live here. It also is very secure which was a huge deciding factor.
