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March 2024 by Justice McCoy
I financed my first vehicle with RPM motors and am very satisfied with the level of customer service that was provided it was a blessing to work with them and my family was excited when we got to get in the new car I want to give a shout out to the staff Steve, Anthony and Lisa. keep up the good work!
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March 2024 by Humberto Rodriguez
Anthony and Lisa from RPM Motors were super helpful in getting me into my new vehicle. I was in the market for a Toyota FJ Cruiser and they had one on their lot, they were excellent communicators throughout the whole process. An amazing team here! Thanks
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February 2024 by Tommy Her
PURCHASING REMOTELYAfter a thorough online search, I decided on RPM Motors for my vehicle purchase, despite the initial complication of the vehicle located in Arizona while I reside in California. Naturally, I approached the process with caution, cautious of potential scams since everything will be handled remotely online. RPM Motors provided consistency, honest support, and accessibility throughout the entire transaction. They facilitated remote document transfers, encouraging validation through notarization and bank confirmation, reassuring me of the legitimacy of the process and their dealership.SALESPERSONMy interactions with Steve, the salesperson who assisted me remotely, were very positive. He provided visual documentation of the vehicle's condition including a CarFax, and offered transparency in our dealings. Throughout the purchase, RPM Motors demonstrated a proactive approach to managing the challenge associated with my situation, arranging vehicle transportation to California. Steve, in particular, was extremely helpful in coordinating the vehicle's delivery, ensuring a smooth experience. Upon receiving the vehicle, I appreciated that it closely matched the vehicle package as described on RPM Motors' website.CONCERNSWhile Steve made earnest efforts to disclose the vehicle's condition, certain issues were overlooked and not addressed, including the TPC Inactive indicator, broken cup holder, broken ceiling remote button, missing driver seat-belt retract stopper, broken passenger reclining seat controller, a large puff of white smoke from the engine compartment during idle, and an unpleasant high screech noise, also deriving from the engine.Acknowledging that used cars often require attention, I focused on addressing the more significant issues, such as the engine-related concerns. After notifying RPM Motors, I was immediately connected with the manager, Roger, who remained professional in addressing these areas of concern. I collected estimates and quotes from my local Porsche mechanics and sent them to Roger who took care of these matters. Roger apologized for the inconvenience that had caused me, and within a week, I received the parts as promised to service the large puff of smoke that steamed from the engine compartment. As of now, I am currently waiting for the next part to arrive so that my mechanic can service the screeching noise also deriving from the engine's cabin.FINAL THOUGHTSDespite encountering issues post-purchase, I have no ill will towards RPM Motors. Rather, I greatly appreciate 1) their commitment and priority to customer satisfaction and, 2) their proactive approach in resolving issues that arise. While the vehicle had its imperfections, RPM Motors’ consistency of professionalism and responsiveness left a positive impression on me. RPM Motors’s dedication to customer service makes them a top-tier dealership, worthy of consideration for both in-person and online buyers. Would I buy again from them? Yes.
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February 2024 by S Herndon
Steve had everything ready for me before I even got there so I could test drive all of my options, Carfax was given and no pressure to sell. Lisa was amazing and made the entire process take less than an hour. Impressive service. Always good to feel like family at a family owned dealer. Would recommend to everyone
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February 2024 by Lauren Uhlendorf
Steve was very helpful and quick to respond to my *many* questions when I was online shopping from another state. His honesty is palpable as well. Highly recommend!
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February 2024 by Daniel&Kristin Martinez
*Let us start off by saying that we do not know these people from Adam and we were not offered an incentive of any kind to leave this review.*We have chosen to leave this review because the reviews of their other customers allowed us to feel safe enough to continue exploring doing business with RMP Motors. So, in the spirit of paying it forward and in the spirit of giving credit where credit is due, we would like to share our experience with RPM.If you are looking for a used car buying experience focused on honesty, competency, and attending to your needs (to the best of their ability of course) you may not find a better place to fulfill those needs ANYWHERE.PERIOD.The level of customer service and professionalism was on par with and arguably better than a highly specialized luxury brand dealership.If it is not common to find quality people, driven seemingly by their integrity alone. It is even less common to find multiple of them working under the same roof.We are happy to elaborate in greater detail on our experiences and happy to provide specifics.We were out of state buyers. The communication was perfection.Being out of state, Steve encouraged an inspection and provided us with pre-purchase inspection provider options. One provider Steve referred us to was Lenny.Lenny was so thorough it was unreal.Such transparency was refreshing.We worked closely with Steve, but all team members were available to answer any questions we could think of. It was easier doing business with this team across state lines than most places across the street! Unbelievable!Steve is warm, intelligent, and professional. A true gentleman, an honorable individual, and a gifted communicator.We found Lisa to be very much the same.Both of them were knowledgeable and dependable beyond belief.Whomever makes final decisions on negotiations seemed to be open and reasonable.Did we mention the car is more than beautiful and capable with an amazing vehicle history and overall condition?We are swooning.Thank you for the respect and golden treatment, guys. Much success this year! You deserve it!~ Daniel & Kristin Martinez2014 Lexus GX460
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January 2024 by Alexander Bill
These people were super helpful and were accommodating to my situation, 100% would buy from here again. Thank you Lisa and Anthony!
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December 2023 by John Oeth
I bought a great van from RPM Motors, and all of the staff I interfaced with were friendly, knowledgeable and super helpful during the purchase process. I highly recommend RPM Motors!
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November 2023 by David Escobar
Recently I purchased a nice vehicle from RPM Motors but I was especially impressed with the employees that I dealt with- Anthony (sales person) was very accommodating, professional and thoughful, Lisa (Financing) was very kind, personable and exceeded all expectations. I would like to highly recommend RPM Motors.
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October 2023 by Florin Dehelean
The best car buying experience!! Steve, Lisa, Roger, Anthony, the whole team have been awesome. Professional, knowledgeable, honest, we can not have been more pleased than this. Great job you guys, you rock!!
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October 2023 by David Woolley
I purchased a Land Rover LR4 from RPM (Arizona). I live in California - I was buying the vehicle sight unseen. I had several questions and Steve sent photos and videos to answer my questions. He also arranged shipping (Tamer). In less than a week we had all of the paperwork (Lisa), purchase and delivery. As for haggling over price, RPM is fair and this was easy - essentially, one and done.
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September 2023 by K&G Automotive
I’m no stranger to used car buying and the pain in the rear that dealerships can be. These guys are NOTHING LIKE THAT! From start to finish everything felt streamlined in all the right ways, all my questions were answered quickly, they provided tons of pictures and videos and the carfax. My experience buying remotely had every opportunity to devolve into a nightmare, and Steve and Lisa refused to let it happen. I highly recommend this dealership!
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August 2023 by Bracy Jones
I really enjoyed working with Anthony & Lisa. They always answered my calls, and were very helpful when I had questions, and were excellent in explaining situations to me as well. I’m very happy with RPM Motors, and would definitely refer people to them. I’m very satisfied with my purchase !!!!!! ?????
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July 2023 by Aide Villela
Steve and Lisa at RPM are great to work with. They kept us informed along the way with constant updates and they were very accommodating and helpful with the financing process. I appreciated all their assistance and transparency with the car buying process. Honest and friendly service.Thanks guys!
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July 2023 by PCw
Best car buying experience in my life, Lisa and Steve really worked with me to find me the best deal possible on a car that I loved. Went above and beyond to walk me through the entire process and communicated flawlessly throughout the entire transaction. Cannot recommend them enough. If you need a quality used car this is the spot.
