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January 2024 by Jessica M
I really like this store because of the Clothes and Accessories BUT I think the employees should be more aware of the Sales they have I’ve been here 5 times already and when I’m ready to pay I see that the Total is more than I thought even though I’m right, I ALWAYS HAVE TO REMIND THE EMPLOYEES THE SALES THAT THEY HAVE AND THEY SEEM MAD WHEN YOU TELL THEM. So when you go just be aware of the total you are going to pay and ask the employees if they applied the Sales or Discount they’re having ?
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November 2023 by Chaz Salazar
Thank you so much today CJ and Serenity!
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August 2023 by Cissie Gates
Excellent customer service! Love the clothes and the discounts!
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May 2023 by Deann Quam
Talk about quick service. (Totally forgot her name) she was super helpful, Super friendly and made awesome suggestions. I explained i was going on a long flight tonight and she knew what i was trying to achieve. She has brought my hope back up to retry shopping in stores. ! Great Team work.
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May 2023 by Briseida Gomez
I would give it zero stars but that's not an option I went a few days ago when i was about to pay ,the money somehow disappeared there was no one around just me and the girl with black hair and glasses that seem like the manager i asked her to check the cameras she went to check the cameras she took forever in the back when she came out it was only 5 seconds on the vid and it shows that I had the money but not where it disappeared so most probably she took it,i looked around me nothing, I'm not mad about $100 dollars she took I'm mad because if she did it to me how many more people has she done that to.
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July 2022 by Yuki's Broken guitar
Very friendly, wide selection for all body types
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June 2022 by piwi loco
Help ful staff love their fragrances
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January 2022 by Barnett Helene
Employees are very courteous and happy to assist you locate what you're looking for at very cheap costs. I admire how patient they are. I didn't observe a single employee that was slacker or unpleasant. Inquire about the things, which come in a variety of designs, and you may be able to get some amazing prices.
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December 2021 by LuLu
The Young ladies here were very nice and professional. I felt they cared about my experience at their store. Makes me wanna come back and shop at this location. ?
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February 2021 by Jennifer Grace
HOLLA FOR MY GIRL SERENITY! Where is this girls raise! She was amazing at helping me find everything I needed! This was my first time inside a rue 21 and my first day in Arizona PERIOD! She found me 5 very cute outfits and this pink ice is amazing! I had to create a google account just to shout her out! GOOD JOB GIRLY! KEEP YOUR ENERGY HIGH GIRL!
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December 2020 by Selah Taliah
So I went to the store earlier today and there was NICEST boy (Xavier) by the fragrance bar and the SWEETEST girl at the register (Serenity)! Serenity was so helpful, funny, smiled a lot, and had overall great customer service! She complimented me and told me about more clothes that matched my outfit perfectly! I love it here! Thank you Serenity and Xavier! ❤️
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December 2020 by Amriah Johnson
This Rue21 is amazing! 12-14 (Monday) was my FIRST time going to a Rue21 store, I was greeted kindly by a SWEET girl named Serenity that not only helped me find everything but was a great conversationalist and had me laughing the whole time. There was also a girl with blue hair that was also extremely SWEET and gave me some fashion advice for my daughters. The whole store was CLEAN and everything was EASY to find, I 100/10 recommend this store!
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November 2020 by setar boznai
Very clean extremely friendly staff beautiful clothes no going wrong with this place
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November 2020 by Birdie Martinez
I felt they had a good variety of plus clothes
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October 2020 by Stephany R.
Employees look like they are half naked ! Extremely disgusting. The manager they have insulted a customer in front of me and was gossiping too her co workers about it. Very unprofessional do not go to this one I would avoid it at all costs!
