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March 2024 by elifelihu torres
They come and install my windshield in my 2016 Ford Transit for second time the first is amazing but second time is bad job all silicone come outside the windshield they don't even install my rear mirror because they say the center base need to be glued the first time all are ok I don't understand why
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March 2024 by Abc Bcd
Only automated system.unable to speak with a person. The coupon they offer is not applied to the original price. Price increase before checkout and then coupon put it back to regular price. I felt scammed.
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March 2024 by matt meramage
You can never reach the store directly and on the weekend the corporate phone tree will not allow you to contact anyone
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March 2024 by PUNK_EMT
Fast and friendly service. Takes cash or card.
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March 2024 by Tara Terrozas
Always great work. Informative throughout the process.
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March 2024 by Frank Padrino
Replaced my windshield friendly and fast
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March 2024 by Mohan Ponnam
They changed my glass door and didn’t get a receipt. They said that they will email to me . It’s been 2 weeks I didn’t get bill and no one is responding to calls
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February 2024 by Tangye Whiting
To difficult to contact for a simple repair for me anyway
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February 2024 by Abhishek Jee
Professional Service, quality work, timely delivery.
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January 2024 by Cathleen Clifford (Moonbeam)
Okay so I busted out the back window in my truck had to repair it these guys were really pretty great they took care of all my insurance information and everything was pretty speedy I do recommend it however the employee that did my back window lied to me and told me that he vacuum it out and I'm still vacuuming glass from the back window he didn't touch it a bit so that was the only bad thing for me but they can't control their employees only
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January 2024 by Nathan Lovell
Impossible to get a hold of someone on the phone. Fix this.
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December 2023 by Karl Sebastian
I went for an estimate accepted it right after I got home I was emailed an appointment for following week. I immediately called to make sure they had the right type of vehicle and was assured they did. For the appointment I arrived early as required, at that time I was asked for my vin # then they made a call to the warehouse then they tell me they don't have or stock or can get my drivers door window so still no window
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December 2023 by K R
I scheduled an appointment with Safelite AutoGlass through Farmers Insurance four days in advance. Despite receiving multiple confirmation emails, my appointment was unexpectedly put on hold on the day, citing insurance processing issues. After confirming with my insurance, I learned Safelite had canceled my appointment without notifying me, claiming a crack in my windshield.Contacting Safelite, the manager, after a discussion about the issue, not only failed to provide a satisfactory resolution but also hung up on me. The lack of communication, unprofessionalism, disregard for my time, and the manager's rude behavior are unacceptable. I've decided to take my business elsewhere and will never recommend Safelite due to their poor customer service and attitude. I will also be contacting their corporate office to ensure they are aware of the horrendous experience I've had. Avoid this company if you value your time and sanity.
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November 2023 by dee sah
DO NOT GET YOUR WINDSHIELDS FIXED HERE! Trust me. A few months ago, I came in through an auto insurance claim to get my windshield fix. I was informed it was covered by by auto insurance. Fast forward to today, SAFELITE is billing both me and my auto insurance and attempting to practice fraudulent activities by double billing. If I were you, I would avoid anything that has to do with this company! I will be spreading the word. I recommend carefully reviewing the other negative reviews before choosing this company.
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October 2023 by RJ McKnight
From the minute walking in and being greeted by Ruby, who is fantastic by they way to Daniel my service technician. Let me brag about this kid, he was kind, thoughtful, and was top notch in customer service. This young man even saw I had removed a blade out of my mechanical knife, so he added a brand new blade! This goes miles with me!!! The window replacement was done in a very timely manner. Daniel even gave my car a once over. It felt like I was taking it off show room floor again. Daniel and Ruby, Thanks for being an amazing Team!!!!
