Sally Beauty at 4940 E. Ray Rd in Phoenix, AZ offers a wide selection of salon-quality products at affordable prices. Customers can find everything they need for hair care, hair color, styling, cosmetics, nail care, accessories, and salon equipment. The store carries top brands like Clairol, L’Oréal, Wella, and Chi, ensuring a variety of options. The store's staff is known for being friendly, helpful, and knowledgeable. Several reviews highlight excellent customer service, with employees like Karen, Reese, and Natalie going above and beyond to assist customers, answer questions, and provide personalized guidance. One customer appreciated Karen’s effort to locate a product at another store and called her help “the best customer service ever.” Others mentioned the welcoming atmosphere created by staff like Reese and Natalie, who made positive impressions with their kindness and energy. Customers also value the store’s diverse staff, which helps them find products suitable for their hair types. Overall, Sally Beauty provides a friendly shopping experience, with staff dedicated to helping customers find the right products and offering expert advice. The store’s commitment to customer satisfaction is reflected in its Love It or Return It Guarantee, making it a trusted destination for beauty needs.
I went in there today to get the supplies to go from pink to red. Karen was so kind, patient, and helped me get the right products. She’s very knowledgeable.
June 2026
Great staff. Very helpful. They took the time to help me select the hair color my daughter was looking for and were constantly checking on my to see if I needed anymore help
August 2025
Stopped by Sally Beauty around 5:30 pm today after getting my hair dyed. The rep was so kind, patient, and knowledgeable. They helped me find the perfect sulfate-free and purple shampoo. Thank you for the great service! ❤️