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January 2024 by Nina P.
I had a horrible experience walking into this establishment. I'm in the process of looking for a ring to set a diamond that I had made from my late sons ashes, and as soon as I walked in the security guard immediately walked behind me and stood behind me, breathing down my neck, as I was trying to shop with the sales person for a setting for my diamond. It was the most uncomfortable situation I've ever been in recently. I suspect he did that because I'm a black American. This White Mall cop acted as if I was going to shoot up the lace or steal something. I'm a 52 year old well established business owner in Arizona. Wow, the stereotype was ridiculous. I will never give them any of my money.
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September 2023 by Amber Knapp
What an amazing experience!! Thank you so much to Christie for taking the lead on the entire process. I came to get my fiancés ring engraved (and what a great price for engraving) & I wasn’t exactly clear how I wanted the capitalization of letting. When it initially came back it wasn’t what I had envisioned and Christie didn’t hesitate to solve the problem. The solution was above what I could have hoped for, she (Schmitts) ordered an entirely new ring from the company for me and made sure the second time I got exactly what I wanted and it’s perfect! I can’t wait for the wedding for my fiancés reaction. :) thank you Christie!
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July 2023 by Alyssa B.
Michael was so helpful when I went in to have my husband and I's wedding bands buffed out after some recent scratches! He not only buffed out the scratches and made the rings look like new again, but he also cleaned both of my wedding bands and checked the prongs before returning to me. He definitely went the extra mile. Highly recommend!
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May 2023 by Ellen Fruchtman
If staring at your finger and ring every day equals satisfaction then I would have to say I’m over the moon and back! Schmitt Jewelers custom designed the most stunning ring ever. So easy to work with; so creative. I would never recommend going anywhere else for something truly exceptional and one-of-a- kind.
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March 2023 by James Kline
I had my wife’s wedding ring upgraded with new diamonds. The experience with Schmitt Jewelers was very positive. I will recommend them to anyone looking for jewelry.
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March 2023 by Mitchell James Shields
Michael and the Schmitt team are so incredible. Purchasing an engagement ring through them was the best decision I could have made and would recommend 10/10. From start to finish, they were communicative, responsive, and helpfully reassuring the process was going well and I was getting the best possible experience. On many occasions, they would reach out with helpful guidance about the buying process and provide updates about the ring. I will be using them for all future jewelry purchases, and would highly recommend anybody in the market for jewelry, to check out their store.
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March 2023 by Chad Willems
Schmitt Jewelers came through once again! Christie was so helpful in walking me through the best options for an anniversary gift for my wife. Thank you, Christie & all of you at Schmitt!
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March 2023 by Christopher Beals
Enjoyed working with Schmitt Jewelers to find a special diamond. Working with the Ginnie was a wonderful experience! Thank you
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December 2022 by Teri Lowe
I highly recommend Schmitt Jewelry for their FABULOUS service and beautiful jewelry. We have bought our jewelry at Schmitt Jewelers for years and we are always pleased. Recently we had a custom design wedding ring made with a beautiful solitaire diamond and a diamond halo. We are so pleased with the outcome! Thank you Taylor and others at Schmitt we love the ring it is STUNNING!
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October 2022 by Logan Mathesen
I worked with Tom Schmitt, and he was phenomenal. Never once felt pressured and always felt empowered to make the exact custom engagement ring and bands that we had in mind. They even 3D printed models of the rings so we knew exactly what the final product would look like before buying!
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October 2022 by Cathy B.
Schmitt Jewelers always provides great service. I have followed them to several locations around Phoenix and will do so if they relocate again. I recorded them for jewelry purchases or repair.
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September 2022 by David Ankrom
After purchasing my fiance's engagement ring and wedding band, I went back to purchase my wedding band. Once I received the special order, it wasn't exactly what I was hoping for, which was my own fault. Even with this, I went back to Schmitt and worked with Caleb, who provided some of the best service I've ever received. Though the issue was 100% my fault, Caleb still went well above and beyond to replace my wedding band, to get exactly what I wanted, AND he was able to get it done before my wedding. This really meant the world to me and I will forever be a Schmitt client, as well as being a huge fan of Caleb for his spectacular service. Thank you!
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September 2022 by Maura Gill-Millette
Schmitt Jewelers came highly recommended by several friends and after my first visit I completely understood why. All of the staff members were very friendly and helpful. If you have an idea of what you want, just explain it to any staff member and they will lead you in the right direction. Tim helped me design my now husband's custom wedding band and although there were several challenges, he kept figuring out how to make it work. My husband's ring looks amazing and has so much meaning to it! It truly meant a lot to feel completely part of the process and watch my vision come to life! Thank you, Tim and everyone at Schmitt Jewelers! I am so glad I listened to my friends and found this family owned and operated jewelry store.
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July 2022 by Justyne Mason
Five stars isn’t nearly enough for this amazing place. My partner and I had been discussing getting a custom engagement ring since the beginning of May. We originally went to a different jeweler in a different town and were told it would take MONTHS to have the ring made. The ETA they gave us was late September or early October. They also made us feel that we couldn’t afford it and turned their noses at us. Not a very good experience. It was the complete opposite at Schmitt Jewelers!From the moment we walked in, Schmitt Jewelers made us feel welcomed like part of their family. Crystal was especially helpful on going over design elements and shapes that I wanted for the center stone. When I didn’t see anything in the store that caught my eye, Crystal brought out a large catalog for me to look through which is how I was able to find the perfect setting for my ring!Schmitt’s made sure they could make the ring with the setting I wanted using a pear shaped center rather than the traditional solitaire. They also let me choose which moissanite stone I wanted as the center piece when I decided I didn’t want diamond as they are a bit higher in price. I also had them add Tanzanite accent stones and they even incorporated a small diamond from my great great grandmothers wedding ring into MY ring. All of the customized elements made the ring that much better!The entire team at Schmitt Jewelers made us feel confident in our design and sent us updates through the whole process. Rather than taking several MONTHS to do this custom piece, they finished the task in about 3 weeks. They were friendly and polite, as well as money conscious. We told them our budget was $6,000 and our final price for the customized 2ct ring was just under $5,000. I can promise you’ll never find a better place work with! Thanks to the wonderful job they did on my ring, they’ve made me a customer for life.
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June 2022 by Voodoo Child
I have known the Schmitt family for over 20 years and I could not be happier with my experience! I recently proposed to my girlfriend and Tom walked me through the entire process with absolutely no pressure to make one decision or another. We had multiple appointments and he was super helpful throughout every step of the process all the way until I gave Kelsey the ring. Kelsey fell in love with the ring! Very grateful for the guidance and will definitely be back! Thanks again for everything!