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January 2024 by Donna B.
Nice Kohl's with lots of merchandise. I appreciate that they have the amazon return in the back of the store. I get all my workout clothes from Kohl's. Just got some earrings with Kohl's cash.
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December 2023 by Ali G.
This has been sitting on my mind for the past week. Sephora really needs to go over sanitation with their employees. My 5 year old asked to try on lipstick. Before I could stop her she applied with out cleaning the stick with Alcohol. Hsv can live on lipstick up to a week according to google. Hopefully that's not the case because she's five and she doesn't need that.
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June 2023 by HoyMay P.
Desert Ridge Marketplace is so large I usually end up on one side of it and stay there. I was right across from it today so made a stop. Nicely lighted and it looked as if things were moving around in the store. It was early so not a lot of other shoppers. I made the rounds to the areas I liked. Nothing today to purchase but a pleasant visit. Large shared parking lot with WIFI.
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November 2022 by Faith K.
No carts for children had to leave unable to shop. after asking for a cart for children. A woman stand leaving in line already checked out had one, Me and the employee asked to use it. As she had no children she used the cart of kids. Many others that where not for children where available. Kohl's should have more carts for parents with kids. And honestly the fact I walked out with out even being able to shop is appalling. Better customer service! I won't be back I am also closings my charge card. I feel my business didn't matter ! And it never will again.
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November 2022 by Sunshine S.
Went in on a Saturday night and the staff followed me around. Got to the fitting room to try on a top and I was the only person they asked to see how many items I was taking in. The other people that tried on clothes were not asked how many items they had. As a minority I was offended. There was a guy putting clothes away and he hid in a fitting room next to mine listening to what I was doing. I didn't even know he was in there until I walked out and he popped out of the fitting room next to mine and he didn't have any clothes in his hand, so what else was he doing? First of all a guy shouldn't be in a women's fitting room in the first place and secondly, he didn't have clothes when he came out so I knew he was listening to what I was doing in my fitting room. I left the store immediately and I'm never going back. I was the only minority person in the store btw, I knew the were targeting me and watching me.
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November 2022 by Megan I.
Jared was very nice and helpful with a great attitude we enjoyed our experience very much
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November 2022 by Susan A.
I shop this Kohl's frequently and usually can find what I am looking for. Their bra selection is fantastic! I like the fact that they carry a wide range of sizes throughout the store but I've noticed that the selection seems to have lessened. This may be a supply chain issue so I can live with it. I must say I have always gotten exemplary customer service and today was no exception. I always use Kohls cash and the $5 Amazon return bonus to purchase the Kohls Cares plush animals throughout the year. I donate them all at Christmas. I had previously purchased animals that also had a coordinating book and I was short one llama book and none were on display. I asked Customer Service about this and Gwen went out to the stock room and actually located one. I really appreciated the effort.
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October 2022 by Jon B.
Sad to say Kohls is becoming less and less a goto place for clothes foe me. Feel like selection has gone down, online shopping selection other places has gone up, and the rigidity around Kohls cash and perks just isn't as worth it as it used to be.
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September 2022 by Nancy W.
I'm a kohls VIP shopper snd we shopped on vacation to pick up some shoes and clothes as I forgot a suitcase Love kohls shopping Great quality and good coupons for members
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September 2022 by Lisa O.
The store manager was amazing with customer service!!! She was able to make suggestions, put outfits together, and really provide the old-fashioned department store service that is so rare anywhere these days. The selection is good, the store is clean and wow, love the little cloth carts for shopping.
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June 2022 by Jeff H.
20 mins in check-out line at 11am on a weekday because Kohl's has combined Returns and Sales into one nightmare long line.Won't go back.
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February 2022 by Addie S.
It is not the Kohl's it used to be. What happened to the incredible designers? Rock n Republic, Jlo, Mark Anthony, and more. So unimpressive. I have come here on several occasions to return some Amazon mistakes and have received 5.00 kohl cash which I have yet to redeem. I cannot find a thing worth buying. Prices are up, and quality and design aren't there. It isn't enjoyable to shop here.
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November 2020 by Jerry V.
Cashiers without any passion for the job. I asked the lady to throughly check for the security pieces. After checkout, the alarm went off so we brought our items back to the cashier. She went through them again and said that I lived quite some distance from the location and it's important she throughly checks the clothes as it is an excessive drive back to the store. After returning home, washing the clothes, my daughter finds this clipped to her pants. Thanks a lot for paying attention