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October 2023 by Richard mcconville
2010 GTI Plugs and injector replaced. Car works great. They left plastic engine cover off. Called shop to advise and said found 2 others but not mine. Surprised they didn’t offer to replace it so guess we have to buy one. Update: Shop called back next day to say they would source and replace the plastic engine cover.
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September 2023 by Gilbert Hauseaux
Great staff! Efficient and honest.I always go there for servicing my truck.
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August 2023 by Michelle Hill
Every time I have called, I was always greeted with the most friendliest voice on the other end. Their service is top notch - they get you in as soon as they can. They evaluate your car right away and will do everything they can to get it serviced quickly. They communicate beautifully.I am so happy and proud to call them my neighborhood auto shop.Services: Vehicle Inspection
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August 2023 by James Hill
As a follow business owner that depends on my trucks being on the road to serve our community, it can be really stressful when a truck goes down.We called Shadow Mountain Auto Service and we had our service van back on the road within a few hours.Great service and we really appreciate the quick turn aroundThank you from The Aussie PlumberService: General repairs & maintenance
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August 2023 by Tim H.
Charged to look at car an did nothing Great way to lose a loyal customer. Will not be going back
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August 2023 by Tony T.
Graham and his team have taken incredible care of me for the last couple years. As someone who knows nothing about cars other than where the gas goes in, it is no small miracle to find a mechanic who I trust so completely. Always fair, always honest, always accommodating...I'll be a customer here forever.
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July 2023 by Mike ..
Dropped vehicle off for inspection. Estimate for repair was $2,200. The estimate was completed very timely and staff seemed knowledgeable and courteous. I was shopping this work against the shop I typically go to to check how they compared. The shop I typically use completed the work for $1,250. I'm sure they do a great job, but the price difference is substantial so I am rating the experience a 2/5. I had to pay a $200 diagnostic fee to them and still got the work done for much less. Felt like I was being gouged.....
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July 2023 by D M Wendel-Nitzschke
Awesome team that treats customers politely, honestly, and fairly! Why go to a corporate shark dealership when this amazing LOCALLY OWNED shop is ready to treat you right?
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July 2023 by Julie R
This is a friendly and efficient auto repair shop! The employees seem happy too! This is a convenient location for me, and I will use them again in the future!
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May 2023 by Aaron Halderman
Worked with Adam. Great and quick service. Didn't have an appointment but dropped the vehicle off and less than 24 hours had it back and running great. The alternator had to be replaced.Services: Electrical repair
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April 2023 by Tim Myers
I drove over a curb and scraped off the bottom plastic piece in the undercarriage of my car (embarrassing). Fortunately I did so right next to this auto shop. They told me they could replace the piece for $400, but frankly the piece was mostly unnecessary in this dry climate (appreciated the honesty). I told them just to cut it out. They didn't even charge me. I was in a rough way and they really treated me kindly. Trusting them for any car repairs I need in the future. A+
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April 2023 by Axel Banos
If you're looking for an honest family owned business that is going to have your back look no further! They provided expert advice and took care of me when my vehicle started falling apart ?
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December 2022 by Coach Jensen
Good, honest people. I've been coming to Shadow Mountain Auto for a few years now. I've never been disappointed. Graham is very intentional about communicating proactively and keeping customers informed on the status of their vehicle and the costs associated. The mechanics are all awesome and will take the time to explain what's going on with your vehicle and show you as well. I would recommend Shadow Mountain to anyone looking for a transparent and honest auto repair shopServices: Vehicle Inspection
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October 2022 by Terra Bouvard
WOW! These guys are the REAL DEAL. My husband andI are in Phoenix while he recovers from a transplant. Our air conditioning ( despite having been replaced one year ago) went out due to a faulty part.SHADOW MOUNTAIN was there the for the entire process. Diagnosis, warranty, replacement of parts, etc.COMPLETE PROFESSIONALISM AND INTEGRITY. Fabulous place to get your car fixed. Highly recommend.Services: Air conditioning
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October 2022 by Ed Hannifin
Graham & Adam go out of their way to ensure that you get back on the road ASAP. If a part fails and needs to be replaced there are no hoops to jump through they just take care of it. These guys are great. Cindy knows how to attract and keep great team members!
