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January 2024 by Marc H
The 3 times iv come here the pumps never work correctly, takes ten minutes to pump 15 gallons. Won't be back again
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July 2023 by Matthew Magnuson
No sign or nothing just 2 people staring at me while the doors are locked and this was at 7pm they close at 9pm
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July 2023 by Dorito gang
Didn’t answer the phone
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March 2023 by jkitty5555
Great place for service. Don’t get detail unless you have a lot extra time and don’t listen to the man that tells you it will only take a few minutes. They did a nice job but they don’t tell you the truth about the time it will take.
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March 2023 by S Tyrell
Went into buy lottery tickets Also bought Altoids mints . After getting home . Noticed bb date is 3/9/22. Today is 2/23/23. Those are all most 1 year past bb date .
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February 2023 by Noah
These pumps are trash. How are they pumping only a gallon a minute?
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August 2022 by Collin R
After 20+ years of living in Phoenix, after washing my vehicles myself by hand, going to many different full service carwahing places, I've found that this one takes the most time and care to do good work.
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July 2022 by Ty Krehbiel
Restrooms not available to public. Dirty store and property.
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December 2021 by Re De
Erika is not nice and this store is dirty! I stopped going here because Erika is very rude.GO TO THE CIRCLE K OR QT! Way better service
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November 2021 by bryan kelly
Every time i come here… I live in the apartments across the street, it’s always a 5 min closed sign or they’re closed extremely early for no reason. The hours are poor. The staff is careless as 5 min waits are a majority of 10-15 min. Not to mention a business that’s local wanting to make money and for the locals to support! You’re never there. I’ve either driven or walked to the nearest Circle K a block away multiple times. I find it funny, not an irrelevance. A business to stay running with no labor available or at their convenience or shut down when they feel like it. Why bother coming anymore when you have to make additional trips for gas etc..
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August 2021 by Michaelangilo Mendoza
I bought a 2pack of classic tobacco pods which said $9.99 and the price jumps from $9.99 to $14.99 plus tax $1.29 just for two pods!!!!! I try to explain to the lady and she acts like she don’t know English then I ask for the receipt and she gives me this look like I know she’s screwing me. All I know is I’d rather driver to 10 more gas stations before getting ripped off from this location. Don’t ever go to this Shell there’s hundreds of different locations you can get gas with better service!!!!! The owner or GM should be ashamed because they as crooked as it gets! No wonder why they don’t have a Yelp because they’re business would go straight to the toilet!
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August 2021 by Brian Smith
Went to three pumps today and none of them worked. No signs posted, and the pump is frozen on the screen so it looks like it would work. This is every time I come to this gas station, it’s the closest on to where I live. 0 stars if I could.
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August 2021 by Sonya B C.
This place has definitely gotten worse since Covid. They used to have pretty good staff, but they are all gone. I don't see the same people twice. While I don't come weekly, I do come fairly regularly as this is only 2 blocks from my house. Sadly, they raised their prices. From $3.00 for a basic wash to $5.00. Do I get 20% more of anything? no, no change in the service, just a huge increase. The people that are now outside do a terrible job. Which is pretty hard to do since the only thing they are supposed to do is briefly hose off your car, send you on your way, and on the way out, dry it off. That's it. Not so hard, but you do have to stand outside all day. They never remove my antenna, or flip my mirrors in - I have to do that myself. Last time I went through, a piece was missing when I came out. They did make an attempt to look for it, but it was gone. Cost me $35 to replace this small rubber piece that went around my antenna mast. Grrr... If you have a choice, go to another car wash. This one has gone down the drain. Oh, I have NEVER been given a complimentary hand towel!
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July 2021 by Oleksandr Bordun
Very negative experience at this shell, you can't use gas pumps which is next to car wash, otherwise you do some type of service, ok I decided to do oil change since I can do it all at the same time, as a result $93 should be full synthetic oil, 30 min later I'm at home I found few drops of oil, decided to jack it up and double check, so 2 missing screw's and completely loose oil filter that you spin by hand, we tried to called them and they said: it's ok we will give you 2 free car washes, I learned my lesson no more shell service!
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May 2021 by Michael Falbrook
Half of the pumps never work without a sign posted, so you’ll pull up to the pump, get out and the pump won’t function.