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August 2023 by Jon D
Meth head white girl refused to serve me as she was sitting there trying to use the atm at her own job..Do you drug test your workers? What a joke. 8/17/2023 at 10:45 pm. Time for a new worker as she is running your business down the drain!!!
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May 2023 by Meghann B.
Since they remodeled gas prices are consistently $.40 a gallon higher than any surrounding station. Avoid if possible.
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April 2023 by Austin J.
If I could give this place a zero star I would, guy behind the counter definitely looked like he was high on something. Stopped here to use the restroom coming from Tempe wouldn't let me because they have no public restrooms anymore. Said we won't even let emergency services such as cops or paramedics due to management requirements. That should be enough said but if you need more take the chance for yourself.
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March 2023 by Cibola'h Aesthetics & Beauty
Horrible experience, husband I took a nice evening walk and decided to get something to drink. My husband had his wallet, so of course I had no reason to bring my purse. He added a cigar to his purchase. We are in our late 40’s, the clerk asked him to also provide his ID. While he was pulling it out of his wallet, she got really pushy and now decided I needed to provide my ID?! I explained to her I wasn’t making any purchases and had walked here and had no purse. We have gone to this location many times and had NEVER had an issue, which I explained to her. To which she replied “they don’t have corporate breathing down their neck!” She refused our business and I will not spend another dime here. I understand if I looked like a teen, however to my disappointment my appearance clearly says over 40!
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March 2023 by Robert S.
What a nice group of people working at this location. I was in an accident and my car wouldn't run. They allowed me to park it in their lot until I could arrange a tow. Super kind and understanding of my situation. I'll get gas there forever. Many thanks
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March 2023 by Jeremy Buterbaugh
Sells propane but doesn't train employees on how to dispense it. Was just told "No" when I asked. Only one guy can fill it for you. He was cool the one time he helped me but the others have been there for MONTHS, so why not train them?
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March 2023 by Cibola Henderson
Horrible experience, husband I took a nice evening walk and decided to get something to drink. My husband had his wallet, so of course I had no reason to bring my purse. He added a cigar to his purchase. We are in our late 40’s, the clerk asked him to also provide his ID. While he was pulling it out of his wallet, she got really pushy and now decided I needed to provide my ID?! I explained to her I wasn’t making any purchases and had walked here and had no purse. We have gone to this location many times and had NEVER had an issue, which I explained to her. To which she replied “they don’t have corporate breathing down their neck!” She refused our business and I will not spend another dime here. I understand if I looked like a teen, however to my disappointment my appearance clearly says over 40!
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February 2023 by Robert Spencer
The worst customer service. Went in to grab some chicken for me and my employee. When I walked in a young lady was behind the counter just standing with no one in the store. When I went to grab food I was told the she could not help me because her manger was outside filling a propane tank with some workers not a customer. She told a few minute wait I was like I can’t wait around let me use the restroom. I walked the the bathroom it was locked she then said you need a key, why did she let me walk over there when she knew it needed a key. She was super rude just standing there. Then when I went to approach the manger she told me again to wait for her and policy says that her employe could not leave the counter until she returned and turned he back on me like I’m busy and don’t need to in my space. I head to this place every week for food and today will be the last. I have walked in so many time and see the chicken girl not behind he counter and have to wait until she is done talking to the manger. The lack of hearing me and understanding is crazy. Sleeting apology for the inconvenience just rude all the way. Stay far away from this place. I’m never going to return to fill my tank or grab food again.
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October 2022 by Anita P.
do not go to the shell on 3rd and bell road to have your car washed. this is what will happen, the manager told me I should have not been so cheap and have gotten the 20.00 car wash this would not have happened and this was fault. I have been going to super star car wash all over the valley for many many years and never had an issue. Please do not go here. then he proceed to give me the number of someone's to get a new rim and it would only cost me 30.00.
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August 2022 by Bryan Ramirez
You are .30 to .50 cents more expensive then anyone for miles. The price of the barrel has gone down! STOP THE GREED!
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June 2022 by Barbara Long
Was there this evening 6/6/2022 and my friend was very sick and was extremely low blood sugar. We went inside to try and cool her down while waiting for our Uber ride to arrive. I asked the clerk very politely if she could sit down so to try and avoid her falling down. He said yeah for a shirt bit. I thought that was very rude and unprofessional. We weren't there to cause problems or loitering. She had bought a pack of smokes just 15 mins before hand. And the clerk acted like he would be inconvenienced by letting an senior citizen sit down in the chair. I won't go back to this store again if they are going to have rude, inconsiderate and unprofessional clerks working.
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January 2022 by Domingo L.
There something sketchy about this place. Out of 24 gas pumps three of them work. And it's been like this for at least a month. Then, certain fuels are out of stock, which is also strange since they don't have the volume here to run out. I also notice the price continued to go up with out actually dispensing fuel. Screw this man.
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December 2021 by Jenna R.
What the hell is the difference between keeping your bathroom open during the weekdays vs on the weekends? Imagine spending $60 on gas and being told you can't use the restroom because it's a flippin Saturday. Can't even make an exception for somebody who is 36 weeks pregnant. There's a reason this place has three 1-star reviews, the customer service absolutely sucks.
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November 2021 by Kilted Gnome ..
Absolutely horrible customer service. Three different occasions over three months I have come in to fill propane tanks and every time I'm told we're not doing that today. They claim that they only have one person working the store. Absolutely pathetic! Avoid at all costs.
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November 2021 by DB W.
Do not stop here as they are not customer service oriented. I was going to fill my one ton pick up but denied access to their restroom because it was the weekend! Not a good business plan to exclude people basic services.