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March 2024 by Sarah L
Update 3/6: the complex scheduled a Teams meeting with Araceli Garcia (area vice president) to discuss further and she never showed up. I waited 12 minutes into a 30 min meeting and I’ve included screenshots of the meeting time/invite and a timestamp screenshot of not being let into the teams meeting. I am still seeing live cockroaches and will add a video to the end. The complex’s comment response to this review is in NO WAY reflective of my experience with them.During my move-in (2/16) inspection I found cockroaches and it has been a nightmare getting this issue resolved with management. I tried emailing (both the complex and PAC the property management company), calling and stopping by the office and it took three days for management to get back to me. After five days they sent their pest control who has no interest in looking or spraying in areas I had seen alive cockroaches. The exterminator reported to the office that there’s no current activity after spending five minutes in my place and without assessing sticky traps. The photo evidence I’ve provided to management shows otherwise. To someone who has asthma or allergies to cockroaches it’s very evident they are present. Sydney and her management team do not care for the health and safety of their tenants. I do not recommend moving into an apartment at Sierra Foothills.
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February 2024 by Joshua Mccorkle
Wanted to give a shout out to the maintenance supervisor Anthony Golden. He has really improved the community . He's very knowledgeable. Kind and hard working. I trust thing's will get done with him here. If I’m being honest Anthony is the best maintenance guy I’ve ever had and I’ve lived on about 9 properties
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January 2024 by Michael Bech Jensen
Sydney has been very helpful and understanding in the move-in process. The same can be said about Corey.
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November 2023 by Andrea Greer
I have been living at this community for two months and it is the best apartment experience I've had thus far. The office staff are always helpful and Anthony, the maintenance supervisor is great to work with. The complex is quiet and they take care of the property. I love my apartment!
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October 2023 by gabriella gutierrez
Hands down the best place both my partner and I have lived in! Maintenance is always on top of any work orders we put in, Courtney has always been such a sweetheart and helpful every time we go in and the community overall is so clean and peaceful! Don’t let the negative comments make your decision for you. This is definitely the kind of place you have to see for yourself!
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October 2023 by Michael Keyser
Sydney was a great help answering all my questions regarding the property and surrounding areas as I will be new to Arizona definitely on the top of my list. I worked with Sydney who was inviting and the rest of the office who made me feel so welcome into the office
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October 2023 by Jose
When looking at apartments consider this our maintainance crew is always TOP NOTCH Anthony and Jermaine and the rest of the crew are always on any request expeditiously and what I love is the Fix it right the first time they are thorough and take the time to explain the fix they take pride in their work and it shows, trash and grounds are always well kept on the daily living here makes it more enjoyable knowing we have a quality maintenance crew that takes pride in their work! Good Job Guys ??
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October 2023 by Polo Prince
Since I moved here management keeps getting worse. They are hardly in the office. I honestly think she works a couple hours a day. The owners should just “pop up “ one day. I had questions about charges and she was rude. Every time I called, the manager would never take the phone. You can hear them coaching the secretary with answers.
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September 2023 by Michael Verdoni
My wife and I have lived here for 4 years and it has been great for us. I love that it’s off the main road and tucked away; makes for a peaceful environment.Courtney has been a huge help as we get ready to move. She, among others, has been very kind and willing to help when needed. We’ve loved living here.
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September 2023 by Savian Galvan
Sierra Foothills is a amazing place to call home. I saw reviews about Sierra Foothills and found them to be completely wrong, the building numbers are vary easy to read, someone probably work for a delivery company that left that review. Hands down best place in this area. Maintenance is fast, office is always willing to help. Sierra Foothills is my home not a apartment.
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September 2023 by Kev N
Supposed to move in here tomorrow, the office staff has continued to placate my desire to see the unit. They have failed to respond or provide any peice of mind by just doing the right thing. Even the managers' hands are tied by "corporate policy". I asked to speak with corporate and was advised I would be contacted the same day, which never happened. Nothing about this experience feels right. We are being forced to drive 50 miles with a full truck to show up with for a walk through the day the contract is due. Already paid deposit and processing fees. Feels malicious, intentional, and forces us into a duress situation. Office manager Sydney Jones has not shown us the integrity or human compassion to do the right thing here.UPDATE*Wasn't allowed to see the unit until the day of signing had to have utilities and insurance turned on that day. The ac was busted unit was 89 degrees. Had to leave uhaul on property with bed, clothes and go somewhere else to sleep.I can't even process everything, literally the worst experience of my life. Returned next day all things seemed good I had no other option due to the financial distress and time constraints.So, we got moved in under duress, swapped the contract on us raised the price. I can't even process the nightmare that this has been. Unit has mold and water damage all over.Girlfriend and I are in tears no one from corporate has contacted us.
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May 2023 by Ashley Allen
love this beautiful place! the grounds are neat, the pool area is incredible, the apartments are updated. i love the fun welcoming ladies up front! La Dawn is my favorite, super friendly and helpful. my one criticism would be, the maintenance team is a bit slow at getting to work orders.i’d like to add to my previous statement. i just learned they were waiting on a part to be in stock that my unit needed and they came as soon as it was. i have since put in other work orders that have been completed in a timely manner. thank you to the entire team! truly a great place! ✨
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May 2023 by Lloyd Cobb
I had the pleasure of visiting this stunning property, and I must say that the staff is truly exceptional. Ladawn, my guide, was not only knowledgeable but also incredibly kind and made the entire experience a delightful adventure. Sidney guided me through the application and move-in process effortlessly, promptly addressing all of my inquiries and concerns. I wholeheartedly recommend these homes to anyone in the market, as well as the invaluable staff who made it all possible.
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May 2023 by Lauren Baca
TLDR; Staff are really nice. Only consider applying if you have stellar credit/ample income and have plenty of time to waste with driving to the property if you EVER wish to speak to someoneMost of the people up front, LeDawn and Madelyn specifically (and one other man though I didn’t catch his name) are AMAZING, super nice, took me as a walk in tour, and were very helpful, they get 5 stars!I will also say my experience was partly on me, as my credit isn’t excellent and I know that, I didn’t ask enough questions prior to applying I suppose but my credit hasn’t been an issue with any other property so far. Just want to share what happened with me so anyone else looking can be informed.First, the complex is EXTREMELY hard to get ahold of unless you physically go down there. Took many many phone calls to get someone on. Entered my info on the site as well prior to trying to call or going down there initially,no response, so that’s when I decided to just drive down there.The biggest problem is their app process. I was super weary about putting down almost $500 just to submit the app thru their portal, but because I really wanted to move there and the people I had spoken to so far were great I did. Took a few business days to process, got an email saying I was denied due to credit which is fair, but also I have perfect rental history, and more than proper income for the unit I applied for. Tried to call again many times (tried email twice as well) to get more info/see if there’s anything I can do, had to drive down to speak to someone again.They informed me that apps go thru a third party screening called Rent Verify, they can’t see or help with anything I would have to call the third party to get more info (not something I’ve heard of personally). Went in my car and called rent verify since I knew I would have to drive back down there anyway if I ever wanted to talk with someone at the property, RV told me that rental history is not taken into account at all, and what happens is they take your info, put it into a calculator to generate a risk score out of 100 and that’s it, pretty much a hard yes or no based on that.As far as getting app fees back ($50 fee is not refundable which I knew and that’s pretty standard, so about $400), it’s allegedly being mailed to me as a paper check within 5-10 business days, we’ll see if that happens
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April 2023 by Cassandra Conway
I give LaDawn a 5 ratingshe was pleasant an had a big smile the whole time she showed apartments She was very helpful n answered all my questions n when I had trouble with my application I came in office an she helped me through even when it was Friday . It went so well n the apartment I liked I put down on it. . I think I will be happy in Sierra .Thank You LaDawn you are good at what you do .Cassandra Conway
