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March 2024 by Kelli Calkins
I had a great experience at this location. After seeing a few negative reviews online, I was a little skeptical. So glad I didn’t listen to others and had my own experience. Chris was amazing and not pushy or sales type at all. Being in sales myself, I really appreciate genuine conversations and knowledge. We tried a lot of beds and after finding the best fit.. I left the store still unsure as I had looked at so many beds. I had a store credit card which helped financially as the beds are not cheap so that played a role in my decision! Paying it off over time was a benefit. But the reason I bought is not because of financing but because Chris offered me a really great deal. He threw in some free items which I was grateful for and made my experience really easy. A bed is a big commitment and you want to feel comfortable with the company you use. The bed was delivered today. I changed my delivery date last minute thanks to Chris’s help and the delivery teams called and gave wonderful communication. They were sooo professional and nice! Honestly very high level service feeling. I’m so glad everything went exactly as planned and they delivered exactly what they said!! SOOO EXCITED TO TRY OUT MY NEW BED TONIGHT! Been in pain for awhile on my past bed that wasn’t working for my body anymore! Thanks Chris and delivery team for making this experience great. Highly recommend this store!
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January 2024 by Rebecca Peek
I worked with Julyan and he was an absolute pleasure. I have never met someone so kind, knowledgeable, and helpful when buying a mattress. I have a disease and get a lot of surgeries. I need constant change to be remotely comfortable. Julyan listened to my complex needs and provided expert service. Sleep number is very lucky to have Julyan as an employee.
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December 2023 by RZZ DNKY
We have been considering a Sleep Number for some time, and have visited a few stores. This store had the most knowledgeable staff and genuinely cared about finding the right bed for us. I can't recommend them strongly enough, Chris and his team were fantastic.
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November 2023 by michelle wuss
Julyan and Chris have gone above and beyond to help me with my 7 yr old sleep number bed that I was having issues with….their customer service is top notch and I have to say no one has been friendlier or more helpful than these two guys! They both contacted me a day later to make sure everything with the bed was working smoothly and I really appreciated it! I will recommend anyone looking for a sleep number bed to go only to their store from now on!!
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September 2023 by Donna Page
Friendly, informative and no pressure! A pleasant, fun shopping experience!
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August 2023 by leonard lacovara
Chris helped my gf and I put pick the perfect bed as well as he continued to support us through shipping. Great service much appreciated
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July 2023 by Jon S.
The young man that helped us at the store was amazing. Giving us lots of information without being pushy, giving us time to think it over and discuss. He laid out lots of options for us, and made the decision making process much simpler and enjoyable highly recommend.
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June 2023 by Von Burns
Julyan W is an outstanding and was extremely patient when dealing with my numerous changes and questions about the product. After all of the changes he remained patient and closed the deal.Happy customers
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March 2023 by Herb Jernukian
Autumn was amazing at this location, she spent all the time she needed to educate me, find my sleep number, and help me pick out the perfect bed. Thumbs up to autumn if I could give her 10 stars, I would.
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February 2023 by Kerry Graham
We walked in, just wanting to look around and see what the sleep number bed was all about. Julyan greeted us. He was so friendly and knowledgeable. Walked us through every part and we ended up finding a perfect fit and purchased that day and we can’t wait for it to be delivered.
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January 2023 by Dove Smiling
The salesman (jul.) was pushy plus he didn't know how to operate his computer or anything much about the bed. He might ask a question about your preference, but ignores your answer. Kept asking for Mike to help him by calling across the room for him. When I asked the price of each bed he say like "let's look at it first and ignored my request". I am the customer if I want the price first that is how I am comfortable doing business. Just because he wants a sale doesn't mean he should ignore my request. Well in this case when I found what I wanted and he said let's write it up and took off to his station without bothering to hear my question. Which was what is the cost of the bed and what does it include. I found it extremely rude. I HATED doing business with him. He couldn't even write up a receipt without yelling for Mike's help. Then he kept saying the computer was slow. Yet it worked fine for Mike.
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November 2022 by Iftikhar Shahid
Visited in response to a call from Sleep Number. Pretending reduced prices - demanding $250 as delivery charges: a newer methodology to fleece customers.Disappointed tricky approach.Mattresses quality was good though!
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November 2022 by john abt
Very helpful to go by to figure out exactly what worked best for me! Great mattress
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February 2022 by Amanda Shilling
My husband and I had a wonderful experience at the location. We were treated well and helped just as much as we needed. Jesse who helped us was phenomenal!
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February 2022 by Nessa S.
Jesse and his team were so welcoming , very personable, and made sure we were comfortable the entire time . The process was painless and and we were able to express what we were comfortable with. Looking forward to our new custom bed. THANK YOU GUYS !!!