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September 2024 by Anastasia White
Aaron did an excellent job assisting me in finding a mattress. I told him my concerns and what I was looking for and he helped me direct me to the perfect mattress. He explained how the sleep number works and the best options based on my concerns. He also made sure that paperwork/payment/delivery was all set up and gave us his card in case we need further assistance. Definitely recommend this store if you’re looking for a mattress.
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September 2024 by Sirwan Enayati
Mr ( Aaron ) sleep professional has a really nice attitude with people.
His customer service is excellent.
Also , his social interaction skills with customers is perfect .
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July 2024 by Erin Martin
Aaron was amazing!! He did such an amazing job at explaining the beds to us and getting us set up with the perfect bed. We can’t wait to get it delivered. Thank you Aaron for such a great experience!! I sent my mother the next day and she was also very happy with her experience.
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June 2024 by Jaron Druyon
DO NOT DO A 30-DAY TRIAL.
I was under the impression a 30-day mattress trial period was free. I signed a contract initially but didn't read it because I TRUSTED Sleep Number's policy when they said "free trial."
When the mattress was finally delivered after 3 weeks, I had tech issues connecting the bed to my phone. I was too sleepy and tired to perform tech issues on a bed. I just wanted to go to sleep, and felt like I was at work troubleshooting a computer. It was infuriating. I spent over an hour turning the bed device off and on again, restarting my phone and trying to connect the app. By time the bed worked, it felt like a balloon and didn't adjust to my body like it did in the store demonstration. When I let more air out it felt like a soggier balloon with less air in it. On the second night the bed didn't connect again and I wasn't even in the mood to troubleshoot again, and decided to call in to return the mattress for a refund. They said I would have to wait 30 more days for the mattress to be picked up! So it sat there in my living room.
Long story short, the money was refunded but I ended up owing $550 for the initial delivery fee and the pick up fee! The sales rep and no one at the store told me if I did not like the mattress I would have a $550 fee if I wasn't satisfied. I called the store repeated times and finally got through, then had to drive there three different times as well. No one could refund the money so I had to call the corporate number. I had to speak to three different representatives who also did nothing to help. So I ended up paying $550 for two days of aggravation trying to troubleshoot a mattress! Horrible experience with this company and their policy. DO NOT TRUST SLEEP NUMBER.
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June 2024 by Toni Morgan
Thank you Barry!!! Best experience ever, knowledgeable, helpful and patient!! You sold a bed to my mom a few years ago and I was a referral from her!! You rock!!!
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April 2024 by Nanette M
Aaron was a pleasure to work with. He took his time explaining in detail the options that were available to us I recommend working with Aaron if you’re interested in checking out the sleep number system.
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April 2024 by Lucille Maturo
Very happy with the service that we received from Joy at Happy Valley store. Extremely knowledgeable & helpful in choosing our mattress.
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January 2024 by Linda Sarrett
Very informative and friendly. Highly recommend.
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November 2023 by Vrocket G.
Have bought several sleep number beds over the years. I am very disappointed with my last purchase. First wasn't cheap bed close to $10,000 for all the bells. Hate that hooked to phone and not a remote. Don't like several things. Roll over and the night light comes on. Hate the hole left with the separated head of bed. Felt like lied to by sales person about returning the bed if not happy. Buyer beware
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November 2023 by lori case
Best mattress ever. Store off happy valley went over n beyond to help customers. I will drive the extra mile to see themSalesperson Barry
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November 2023 by Taz Mccrary
Nice, helpful
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November 2023 by Christine Welch
The sales person was very helpful, informative, and friendly.
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November 2023 by Larissa Osio
Barry is awet and super helpful!
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November 2023 by Leila Bronson
Great bed
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November 2023 by Jose Villanueva
We really enjoyed buying from Aaron he is an amazing sales person.
