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October 2023 by L. munoz
Storage area is clean and staff is extremely friendly and helpful. Very smooth move in answered questions about store hours and cost. I would recommend this place 10000%. Thank you for getting me into a storage in a hurry, prices are very reasonable thank you again ???
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October 2023 by wes zingy
I've been with smartstop for over 6 months now I've had a wonderful experience with this company I do highly recommend getting your storage at this location primarily because Bryan is absolutely amazing and treats you super fair. If any issues arises Bryan is quick to get the problem addressed!
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September 2023 by Troy Hanson
Great experience signing up for my storage units. Brian is great to work with. Clean facility.
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August 2023 by Christyl Fluker
10/10 recommend great place to your store your items and great costumer service. Bryan was very patience and helpful. Took his time to be informative about everything this storage unit had to offer and all the deals of this month and just overall useful
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August 2023 by Kory Parham
Been pretty good renting. Staff worked with me thru some pretty rough times and appreciate their willingness.
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July 2023 by Matt Pruitt
My lady and I were having a little trouble finding a storage place we felt comfortable with, and wasn’t a burden on our pockets. Smart Stop really helped us out. The person that helped us BTYAN was a great help indeed he was friendly and helpful. Any questions we had he answered and was quick with it too. I really appreciate bro for helping me and my family out.
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July 2023 by XAZCA2020 Unite
I visited Smart Storage this morning to resolve my past due balance for May. The service attendant, Taija (possibly misspelled name) she was totally rude. I advised that the online service to make a payment was not sending me the payment link. She refused to waive the lien fee ($125.00), stated that her decision was final because she was the Manager. Eventually after we went back and forth in our conversation, she was able to get Dan (District Manager) on the phone. Dan was extremely rude, interrupting me whenever I attempted to speak. Attempting to insult me by stating "Why don't you be a man...." Huh? He and I went back forth. The end result was the he would review my account, and the lien fee of $125.00. The fact was that their online system, as advised, was not working to send the payment link. I had brought this to their attention in several conversations with Representatives...ie, Jessica, Austin. In fact I was informed that my information (phone number, email address) would be updated so that I could process a payment online, instead of having to call in or visit the Branch to make a payment. Basically, Smart Storage is attempting to charge me additional fees due to their system not performing as advertised.
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July 2023 by Rose Ramirez
The Guy that helped us today was very nice and friendly I would recommend Smart stop to anybody the storage place here are so nice and clean the people here are great. I give them five stars. ⭐⭐⭐⭐⭐
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July 2023 by Brittany Jennings
I’ve asked corporate for an explanation on why my monthly rate keeps increasing 20.00extra to no avail. I first started paying 111.00 to now 180.00. They will harass you for payments but will not use that same energy to fix a wrong or make things right. It took a year for them to fix my access Pin#. Just know every surprise or special they give you is a BIG Let Down. During office hours No one is every their office is always locked. No crates or pulleys to move your stuff in or out. Bathrooms and Elevators are constantly out order. Rent here if you want to.
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July 2023 by Jerry Smith
These folks have been outstanding and very helpful.I totally recommend them just see Bryan for any of your storage needs!
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July 2023 by BrennemanInteractive
Highly recommend Bryan at Self Storage! He was extremely helpful, honest and straight forward!
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July 2023 by Tice Reptiles
Awesome experience here with Bryan. Extremely helpful and wow this facility is spotless!
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July 2023 by Bart Harvey
Great Service!! Clean facility. Elevators work! Manager was ready to help in any way possible and made the move in painless and easy on the wallet.
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July 2023 by Moxie
Was a good experience so far! Brian was super helpful
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June 2023 by Renee Montoya
Storage space has air conditioning!! They have rolling carts to help move your things and an elevator. Brian is incredibly helpful. I would recommend SmartStop storage
