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November 2023 by Gary De Velder
Re the 20414 N 27th Ave location, I completely disagree with some opinions that the staff is not competent at blood draws. All of the staff I have had every two weeks over the past six months have been most competent at drawing blood. My visits have all been positive, from the time I walk in the door.
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November 2023 by Judy Martino
I had an appointment on November 13th, 2023, at the 20414 N 27th Ave, #140 Phoenix AZ 85027 location. I proceeded to check in and a rude person at the desk named Idaly asked for my insurance card, I asked her for a particular person as I have to get blood drawn from my hand. The girl was on breakand my test was within a certain timeframe. This crude person said we all poke good here. I said to her why would you say that. This creep was the one that attempted to draw my blood, put a huge needle in and I was hurting terribly, she told me she was good and was a nurse, she must have been fired. She called another person in named Lana who did a great job. That Idaly hurt my left hand as I was in pain the entire day, my hand is black and blue and still very swollen going on day 2. Lana felt bad for me and wrapped my left hand with a bandage. I have iced for 2 days. I told the lead manager on the way out of the office. Idaly is a horrible phlebotomist and should not be working there at all. I have gone there for several years and very distressed over this issue to the point of not going back. Please be advised that Idaly will leave you in great pain! If i could give 0 stars I would do that.
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November 2023 by Kevin Kayser
I’ve always been easy to draw blood from and the first time I went they really stabbed me several times saying I had scar tissue. I’ve never heard that in all my years. They also made my prior authorization very difficult
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November 2023 by Daryl Katz
Nice friendly staff. My taxi was 20 minutes late. I called and explained. They stated no problem we will get you in. I arrived about 25 minutes late. They were very nice and saw me in five minutes. They are located next door to Wendy's if you desire a meal before or after your appointment. There is plenty of parking.
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November 2023 by E Solano
The 2 receptionists at the front desk were very rude and uncompassionate. They said they could not help us because we got there at 3:05 and did not have an appointment. The website didn't allow me to make an appointment and receptionists didn't care and just said they were short staffed.
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November 2023 by Cori N'Ray
Lana was absolutely wonderful at the 27th Ave and the 101. She drew my blood and there was no pain. She was so compassionate and understanding I was blown away! Thank God for a phlebotomist like her!
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September 2023 by Beatriz G.
Kiosk doesn't work good and if your name doesn't get captured in right on there then you get pushed to the end of the line!!
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August 2023 by Renee Roush
This location was so good with my 9 year old daughter. She was very anxious for her blood draw, and they made it quick, efficient, and celebrated her. Thank you guys so much!
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June 2023 by Arizona Retreat Hidden View Ranch
Trying to double bill me ?. When to my doctor appointment and had blood work at the office , paying for it that Day.
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March 2023 by edie mestas
Absolutely the one of the worst Sonora Quests to go to. Had an appointment and they still took everyone ahead of me. I book appts because I work and it allows me to go on my lunch. But whats the point if they dont even uphold the appt time. I have never had this issue at the Thunderbird and 55th Ave location. Will not be returning.Dont offer appts if there not going to be upheld.
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February 2023 by Stephanie Johnson
They are quick and efficient, Carlos was my Guy and he did a Great job. Ge warned me when I got poked and there was no ouchie.
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January 2023 by Natalie Stallone
I had a great experience here, as it was the first time going to this location. Joe was very nice and personable. He was thorough and knew what he was doing. I'd highly recommend this location.
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January 2023 by N
I had a great experience here, as it was the first time going to this location. Joe was very nice and personable. He was thorough and knew what he was doing. I'd highly recommend this location.
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December 2022 by Nicole Kay
I was going there because my doctor's at Verde cancer place said that's where to get my blood tested to rule out cancer. First time going, walked in the receptionist did Not acknowledge me, I said hi, she said Very rude "what ?" I said I would like to have my blood drawn without looking up she said "go to the kiosk". I tried but it was very confusing I gave up and went to another receptionist she checked me in in under a minute while I tried to figure out the kiosk for 5 minutes. VERY UNPLEASANT AND UNPROFESSIONAL, people are there for serious things and the fact that the paid people there are gehtto, rude and unpleasant to a person who are terrified and stressed about the fact they Might have cancer I feel management needs to seriously read these reviews and clean house. And to management or whoever replays to these reviews saying "we are sorry" Sorry is Not good enough if your goin to keep the same rude no manner ghetto woman there who "greet" the clients. My rude receptionist did not get a name but she had black hair Heavy eyeliner and had a Hispanic accent.
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December 2022 by Jacob Mowery
For being short staffed today, they did a really marvelous job.! Front desk woman (didn’t grab her name), was very understanding, funny, and super duper nice! The phlebotomist was very informative and gentle! Give these people a raise!!!