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November 2023 by Lindy Garratt
I was in a pinch and needed some items processed for an upcoming event, Sparklean was professional and accommodated my timeline and requests! So glad I found them!
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October 2023 by Wyatt Williams
We have been using Sparklean for years for our wash and fold needs. They are reliable, punctual, and provide great service. Highly recommend if you are looking for a bulk laundry service!
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October 2023 by McKenna Jones
Our company used Sparklean to process some linens for our Airbnb’s - quick turnaround time & delivery was prompt! Highly recommend!
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October 2023 by Bradley Odom
This company is shady and has poor business practices. Ripped off it's staff .. I wouldn't doubt they are stealing your CC info either
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October 2023 by william phillips
I wish I had a list of who is still their clients so I know who not to give my money to. Just straight up despicable business.
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July 2023 by Susan Webber
We used this cleaning service in a department of a local Phoenix university. Our old cleaning service was bought out, and we were very disappointed by its replacement. The communication was poor. The professionalism (as you can tell by the responses to these reviews) was very poor. They mixed up our linens with another department in the University multiple times. Before we cancelled services, the service man stopped bringing equipment necessary to collect our linens and had to use our equipment to do his job. One day they didn't even show up and claimed we called and cancelled, when we didn't. It's almost like they wanted us to cancel services? Trying to talk to the manager on the phone was a nightmare. He would talk over you, speaking unclearly, and I assume he is the one writing these reviews since he also sent our manager a nasty email. As someone who used to respond to Google reviews for a company, these responses are beyond shocking. Our whole department laughed at the unprofessionalism. Calling people fake and liars. If you like good customer service and expect professionalism with a company, do not use this service.
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September 2022 by Andres R.
Es un buen lugar para trabajar pero al momento de dar cheque no lo tienen y molesta porque uno tiene gastos pero no los puede pagar uno a tiempo porque te fallan y asi uno tiene ganas de estar en ese trabajo y es una injusticia porque a todos le dan menos a uno
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August 2022 by Heather Brown
I just want to write to say that the service from Sparklean is great. Everyone I spoke to were very helpful. I especially want to mention George and Roy who helped get the laundry delivered. Great company to work with.
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May 2022 by Robert C
Signs in the windows say no self-service wash & dry but their website is contradictory
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March 2022 by Marcus Montana
Refrain from servicing anything of a sensitive nature at this establishment. They laundered my nearly $300 Pendleton Blanket instead of Drycleaning it as indicated on the care tag. It shrunk substantially, by approximately 6”, is now stiff and dense, permanently changing the soft hand and smooth appearance. This is an authentic review despite the embittered response from the proprietor seen below.
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September 2021 by Dusty Bones
It comes down to this. It's a fine laundry. Except if you are like me and have to carry your laundry and travel here on foot or via bus. Rather if it is at all difficult to get yourself to this laundry fine but its hot in here. I mean hot. And not a single fan or anything blowing on where you the customer is forced to be since the employees have their own area fanned and sectioned off. I highly recommend 7th and indian school. It's cool has working air. And is super clean. Along with working vending machine and is next to goodwill and McDonald's. Skip this one. Go down there
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July 2021 by Sarah R.
I drove 30 minutes to come to the location after speaking to the staff over the phone about taking in items. When I arrived they shut the door on me and told me they didn't have a cashier to take my items..
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July 2021 by Michael Brumett
I was advised that they cannot do any laundry with blood or any other bodily fluid on them. I'm still waiting to have my clothes returned to me. I've made several attempts to call them but I can only leave a voicemail for them to call me back. It also cracks me up how the owner gets so defensive in his responses to any negative feedback!Service: Delivery
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June 2021 by Tanya Hornbeak (Tee Tee)
I rated 4 because this place is always clean, machines are always available and prices are decent. However, this location lacks customer service. I am pregnant with twins and my husband came with me to help load and unload clothes. He was just getting off a 16 hour over night shift. He sat in the massage chair and immediately a woman came and asked if he was with me. Of course I said yes, she then was fine with the situation. The other workers were talking about him, kept watching him and even stated in Spanish that he was homeless. I don’t think she knew I’m very fluent in Spanish.
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June 2021 by Tanya Hornbeak
I have been using this laundry mat for 9 months but because of my schedule... I had to switch up places because of hours. Today was the first time back in over a month and WOW IT HAS CHANGED! Staff is all different, no customer service, no smile, rude, stay in your way, get attitude if you are in their way and asking for change because their machine has been broke forever was A HUGE PROBLEM. I was told " this is your last time getting change".: Ummm it was also my first time getting change....so RELAX!! I will not be back...
