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March 2024 by Ty K.
It might be different for others but this place completely ripped me off. I ordered a new dishwasher and they ended up giving me a used machine that had aesthetic damages (scratches and gouges) and the unit came full of water.
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March 2024 by Gwen A.
I've had three experiences in the last couple years with Spencer's and all have been fantastic. This time I ordered a range on Friday afternoon (spoke with Steve, who set expectations and explained my options really well) and by Saturday morning, Kevin took away my old stove and replaced it with the new one. Spencer's has great prices, quick and seamless delivery, and great service overall. They will always be my first stop for appliances.
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March 2024 by Kathy P.
We are so thrilled with our purchase of a stove and microwave at Spencers. This was our first purchase there and from the moment we walked in, we were treated like royalty. The salesperson, Tim made it very easy for us to choose. He was so knowledgable and very good with explaining the features and benefits of the models. The delivery and set up guys were exceptional. They worked in unison and quickly and efficiently set up our new appliances. Bravo to Spencers - we will be back!
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March 2024 by Sharom S.
I had a very pleasant experience purchasing my new dishwasher. It was installed within a week and the installation crew was very professional & experienced. I will shop Spencer's again! It was a good value also.
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March 2024 by Patricia S.
I recently bought a new Maytag washer and dryer at Spensers in Ahwatukee, and it was the best experience I've ever had in buying an appliance. I had already done my research and knew basically what I wanted. The salesman listened and didn't try to upsell me. I enjoyed his sense of humor also, which matched mine. The price was a great deal! Delivery was scheduled the following day, and I received a text and voicemail telling me the delivery window times. The delivery man called me to ask if he could deliver earlier. That was a nice surprise. The delivery man was friendly and efficient. I'm so happy with Spensers. They will have my business from now on.
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March 2024 by Jackie R.
Spencer's have a humongous selection to choose from in their showroom. We purchased name brand washer, dryer, fridge, oven, microwave, mattress and reverse osmosis over several days. Walt, our salesman was most helpful. His knowledgeable of each appliance helped us to compare product and price. Walking back and forth to touch and compare the actual appliance was helpful.
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March 2024 by Sebastian G.
Excellent service and experience from sales to delivery. I initially called and Wyatt was knowledgeable and professional over the phone. We went into the store to make a final decision and Mike was great to work with. Finally, Juan delivered and installed the refrigerator without any damage. Everything went smoothly and quickly.
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March 2024 by Rosemary M.
I had a desperate need for a refrigerator that had gone out overnight. I called Spencers and spoke with Greg at 7:30 AM. I gave him my specifications and price point and he said he would get right back to me. He called back in 10 minutes. We agreed on a unit and he said he would attempt to get delivery that day even though he did not have a truck available. He found a way to get delivery that day and I had a new refrigerator delivered and installed by 1:30 PM That is service with a capital "S". I would highly recommend Spencers. "A friend in the business" Ro McVety
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February 2024 by Michael D.
My wife went in to get a dishwasher and she said the people there were knowledgeable and didn't up sale her. Good value for the money spent. It is exactly what she wanted.
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February 2024 by Jillian K.
The most painless delivery process I've ever encountered. They tell you what they're going to do. They tell you what they're doing. They tell you what they did. Easy.
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February 2024 by Beth S.
Delivery men worked extra hard to remove old fridge and place the new one. Great job! Love the way the new refrigerator looks inside and out.
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January 2024 by Jean P.
Walt was our salesperson in Ahwatukee and he was great! We were kept in the loop for the whole time on the delivery of our freezer. Next delivery will be the bed and I would expect it will go just as well.
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January 2024 by Clare D.
When our refrigerator quit working on a weekend while I was sick, I ordered a new one on their website. It was such an easy process! I found the model I wanted at a fair price with no problem and was contacted the next day informing me of what to expect next. Delivery was fast, and their delivery men were very professional and polite. I highly recommend Spencer's when you need an appliance.
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January 2024 by Heather B.
Fantastic experience purchasing a new washer and dryer! Steve was great to work with, he had in-depth knowledge about the appliances and provided an excellent experience. They had the models we wanted in stock and they were delivered in 2 days! Installation was also quick and seamless. We will be a forever customer!
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January 2024 by De Anne H.
Lead time on our new microwave oven combo was a bit long, but service at the store in placing our order was quite easy. We knew what we were looking for, and they did not try to steer us in other directions. Communications on scheduling installation were great. Install was quick, painless, easy.
