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March 2024 by Linda J.
This was purchased on a great sale, so it is a very good value. We just had it delivered and installed today, so we are only on our second laundry load. So far, everything works wonderfully. It does make different noises than our old one, but I don't think it is really louder than our older Maytag washer. I wouldn't call it quiet, but it doesn't bother me. It seems very efficient in its use of water, and the clothes come out smelling and looking clean. We love not having an agitator. We can now wash large blankets, sleeping bags, etc., without them getting tangled up in the agitator or ripped by it. The whole experience with Spencer's TV and Appliance has been excellent, and this washing machine is simple to operate and has all of the features we want or need.
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March 2024 by Lori N.
There is nothing that would ever convince me to shop at a Spencer's. I have NEVER had a salesman lie to my face the way this salesman did. I would not trust anything that comes out of anyone's mouth in that store. While I did purchase high quality products it was the way we were treated and consistently lied to that led to this review.
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October 2023 by Becky Leuer
Everyone with Spencer's was great! Our Salesman Omar Carrazco was very helpful with looking up very specific information, specifications and availability. Our delivery guys were awesome! They removed our old refrigerator that was in a really tight space and had our new refrigerator installed in less than 30 minutes. Always enjoy working with Spencer's.
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October 2023 by Linny S
Needing a gas range and not wanting to purchase from a big box nationalchain, I ventured into Spencer’s on Tatum. Their selection was amazing! The salesman, Danny, was such a blessing. He took time to help me figure out what’s best for my family’s needs, measuring the oven (comparison) for me, etc. He was patient, kind and a joy to work with. The stove was installed two days later - win/win!!I will recommend Danny at Spencer’s on Tatum to all I know. Thanks Danny and Spencer’s.
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October 2023 by David Dake II
Omar is very knowledgeable on the products he sells, and did an excellent job helping us find the best dishwasher for our needs. A great selection to choose from and in stock. Delivery was quick and easy. I would shop at Spencer’s again and recommend them to friends and family.
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September 2023 by Ilan Forsayt
after bed experience with Best Buy we came to this place and nice guy meet us there….And we ask for the good washer and quiet oneHis told us it’s the best and quiet and we did the process and the next day they are delivered the product they delivery been great… but …….The washer not doing great job and very very very loud. It’s unbelievable ! And he told us no refound so we are stuck right now with loud washer for 1200$ very nice !Just don’t listen to nobody just do your own research!I will keep posting this review till I gonna get exchange!
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September 2023 by Dani Buskohl Cook
Over the years I’ve purchased many appliances from Spencer’s. Their service is top notch. Their delivery teams are quick and efficient. They use texts to keep you updated non stop about the delivery. I’ll never buy anywhere else!!!!Ps love my new fridge!!! ❤️
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September 2023 by L Santana
I can’t believe I have not bought my appliances here before! The salesman was awesome!!!! he got my dishwasher delivered the next day!!!The installers were the best ever! The last dishwasher they installed it on the granite and it kept coming disconnected so my dishwasher would keep moving around. These installers were so professional and skilled that they actually connected the sides so it does not move at all.I am extremely impressed and will be buying all my appliances from spencers only!I went there because Lowes completely messed up my delivery within incompetent crew so I went to spencers and just bought one that was delivered before the lowes one wouldn’t even made it here and that was three weeks!!!One day, and I got the exact dishwasher that I wanted from spencers delivered!!!!! AWESOME! I just wish I would’ve gone there in the first place so I didn’t have three weeks of washing dishes by hand!
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September 2023 by David Purves
Always a 5 star experience!A customer since the late '80s, I've never been disappointed.I worked with Don who has helped a family member many times in the last 5 years. He was patient, thorough, quickly grasped my needs, looked for better pricing, and didn't push.Their prices are competitive and the aren't afraid to prove it. The customer service is superior so there's no reason to go anywhere else. Give the local company your business.
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August 2023 by Mary Landa
I checked Spencer's website for a dryer, found one I liked and called the nearest Spencer's and asked if I could just order it through them rather than online. The sales representative was very helpful. He confirmed the dryer was in stock, placed my order and scheduled the delivery/installation for the very next day. The dryer arrived as scheduled and the installation went smoothly. I have shopped at Spencer's on other occasions and have always been very pleased with their service and prices.
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August 2023 by Mary Royle
Gorge & his partner very professional, & explained the process of installing my new appliances. It was a very smooth process. I highly recommend, they got in got the job done, & got out! Thank you!!!
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August 2023 by Melissa G
Amazing! Originally ordered fridge from competitor, they came to deliver and said no can do and left! Called and spoke with Jeff @PV location and preliminarily discussed what was available as well as what I just experienced elsewhere. Locked in a few days later in person, two days later delivered and installed without a hitch! Thank you for making this an easy process-even though I paid a tad more, the sales experience and delivery process was worth the peace of mind! KUDOS to everyone!
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August 2023 by tyler beck
It was a wonderful process from start to finish from the moment we walked into Spencer's. We were greeted by Tony upon entering who was very kind and informative throughout the process. We especially enjoyed that he respected our space while we made decisions and never tried to upsell us. You could tell he really took pride in his job and wanted to help which was a wonderful change of pace from your average salesman. He did a wonderful job of breaking down how delivery would work and we were able to have everything installed within a few days of the initial purchase.The installation crew that was sent did a good job installing the items and explaining what to do after initial setup. My only wish is that they would have removed the door from its hinge (maybe asking for too much here) to allow extra clearance when bringing in the items as it did transfer a tad bit of paint onto a few of the new appliances and scrape the door frame. But all in all we would highly recommend going through Spencer's if you are in need of any appliances. Crossroads for the location we visited were Thunderbird and Tatum if you want to have a great experience!
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August 2023 by ELAINE RICHARDS
When I initially went into the store, the sales rep was very attentive. Listen to what I said, and came up with the right product for me.Today they delivered my refrigerator. They were careful with everything they took their time and they cleaned up. I was exceptionally happy with the product and the service.I would purchase again happily a couple of more items that I need to have put in a microwave and a garage freezer. I feel really comfortable using their product and delivery system.
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August 2023 by Tracy Gahan
Recently purchased two very expensive Beautyrest black mattresses and motion bases and stove. The delivery people showed up and would not assemble queen bed as they said they did not have the tools, and left it in the middle of the room also putting a tear in the Queen. The cali king was not even on the truck. The induction stove that was delivered just does not even turn on. The management has done very little to rectify this. Still have no range or master bed.I have done a lot of business with Spencers at this location without any issues. Washer and dryer, 3 refrigerators, dishwasher etc. all delivered professionally and installed. Now this.
