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March 2024 by Talal J.
joshua is so rude. unprofessional. lazy. and can tell his ego as a manager has gotten to him. another kid with a curly afro looked like he was high off drugs and his eyes wouldn't even open and he couldn't talk. idk what's wrong with staples but it's getting outta hand! we need our prints and work done. not egotistical weirdos
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March 2024 by JJ Ms Foodie
Poor customer service. Even from a manager Joshua!!! Who leaves you standing around till he feels he's ready to help you after doing chores not related to productivity. I see, there is an extremely high turnover. What the other employees and they all look like. They're walking on egg shells. One had told me a long time ago that the training totally stinks that they throw in. You and expect you to just know everything off the bat. It's really a dull store with a vibe that is more than idk musky?
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February 2024 by Rebecca T
Not Teacher Friendly at all! Went to print the alphabet front and back pages for 18 students and they wanted $100. Packages of 500 sheets of paper cost $6.49 and a whole ink cartridge is $35. So for 234 pages I could pay $100 or to print 500 on my own printer it's $41.49+tax. The employee said they charge $.25 per page for black ink double sided. And this was during "The Big Print Sale". Guess the office supply store doesn't really want to be an office supply store. So disappointing
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February 2024 by James Buckley
they always seem to have what I want
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December 2023 by Sandy Mayberry
20$ js to fax smh NVR go back. Then nobody was there to help, they should be ashamed.
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October 2023 by Brenda O.
Jessica in Print and Marketing is so helpful. she has such a good attitude even though she might have been working all day. she keeps up with the customer and is always being attentive to whoever she is helping out.
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October 2023 by Jewelry by Sande Gene
I really like the iPostal experience. My mail is always ready when I come to ask for it and service is polite and fast.
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September 2023 by Milt Adamson
The young man at the register was not only helpful, but he went out of his way to explain and to assist my completion of the tasks I had set for myself. He is typical of the help in this store.
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September 2023 by Cindy Beltran
Had a banner printed for only $27! I was able to customize and add my own images when I picked up the product I was amazed at how awesome ir turned out!
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September 2023 by Bob McBobson
Missy helped me when there was an issue with my order and made the moment right. I thought she was a manger with how professional she carried herself and I was shocked to hear that she wasn't!
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August 2023 by Patricia Fleeger
The Staples store on Peoria has great customer service. They go above and beyond on my printing needs to make sure that I get what I want from my printing order. The new upgrade inside the store is so nice. It's great to shop here in the first place and now it looks very nice too.
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August 2023 by Brittany Roberts
The worst customer service. The store itself is dirty. Rude management. And the wait time to receive help with their machine is incredible
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August 2023 by Frank Lutrell
Went there this morning to send a fax and buy a iPad case. Went to have the fax sent and the man said he would help me. I had asked that he send it. He said they don’t do that anymore. We went over to automation and he really didn’t help. Another employee came over and they started having a discussion and ignored me. Then I asked about an iPad 2 case. He said they didn’t carry them and to look on eBay. I walked over and found universal case’s immediately. The only reason I didn’t purchase it was because of that guy lacking so many customer service skills and that is what he is there for. Just wanted to let you know how bad your employees skills are. Just sad. And they lost out on a good purchase.
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July 2023 by Rebekah Hoffman
Convenient hours, great printing services, good variety of classroom supplies
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July 2023 by Julie DeGraffenreid
Called to get price of self-service copies and was given wrong information. Only 2 of the 4 self-service copy machines were working. The one copier I used jammed so I asked for assistance. I had to help the associate find the tray the error message referenced. Out of 120 copies, the machine jammed 9 times. The guy at checkout was more interested in talking to his homeboy across the store than waiting on me. It was cool in the store, though.