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March 2024 by Oliver Scratche
Nice spot to hang out. This Starbucks closes at 5. The staff have to put in a code for you to access the bathroom. I grabbed a couple of coffees and hung out for a bit.
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March 2024 by Kelly Hammer
Quick and Friendly service. Thank you for making our trip to Phoenix awesome.
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January 2024 by Teejay Adams
not a smile in sight, Richard took my order oat flat white, 2 shots which is a 'Tall'. It's not busy, I stood near the barista, he put flat white down, I asked if it was for 'TJ', picked it up it had nothing else written l, I asked if it was oat, he looked unamused and took it back asking who unordered from ... need I go onHe had to remake it and gave it back with no cardboard heat thingy, just poor service for a $5.20 coffee. Left me feeling unhappy.
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November 2023 by SoiBhan
The manager is extremely rude and constantly talking about customers and other employees. Extremely rude lol the employees are nice
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November 2023 by Raf K
Starbucks is .. Starbucks, so you know what you’re getting , an overpriced coffee and limited choice of food options. Located at Arizona State University downtown campus it would be really good cafe, as it’s nice and clean and located in strategic point, but the main problem is staff. Looks like they are all some temporary students, completely unmotivated, without any customer attention or interaction. You probably would get a smile quicker from robot. Whoever is franchising this place should really think not just about making more money by hiring cheap labour, but more about customer service and satisfaction, to have customers return back.Vegetarian options: LimitedDietary restrictions: LimitedParking: Some limited spots in streetKid-friendliness: No high chairsWheelchair accessibility: Possible
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August 2023 by Omar Gomez
What you would expect from a typical Starbucks. Nothing more, noting less. The service was pretty quick for the large amount of people in line.
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June 2023 by A. Moore
Visited this location during graduation season for the 1st time and it wasn't a pleasant experienceThe girl at the counter probably was having a bad day but was very impatient while taking my order and while I was trying to pull out the app, after I finished my bite, I asked another employee for the bathroom's code, went to try, didn't work and when asking a second time the guy gives me attitude because I misheard him; would be nice if they get better trained in how to provide customer service to the ones that are new clientsAnd on top of everything, outside there was a guy sitting on the chairs that wasn't a Starbucks' client who was drinking out of a paper bag and smoking what smells like a skunk
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June 2023 by Kyle Jordan
These employees have no clue what they are doing. I’m a former Starbucks worker and watched the barista make my drink and he was so far from getting the recipe right. Happened twice to me save your money
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May 2023 by Ben R.
Not friendly, wouldn't let me use points.Unbelievable Don't go hereDidn't even Apologize
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May 2023 by John Brodie
Great spot in the downtown Phoenix area. Clean store and friendly staff..
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April 2023 by Raymond C
I was very disappointed that they no cold brew, nitro not regular.
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April 2023 by Red J
The drink was great.The problem was that I watched the individual on sandwiches drop the black part of the bagle cutter on the floor.When I told the cashier she went to confront the girl. She said oh but the part that hit the floor doesn't touch the bagels.It was never taken to be washed nor was anyone else made aware of what happened.Disgusting. I am never getting bagels here ever.Anyone that's actually taken the food handler's test would know that that's unacceptable.
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April 2023 by dulce alvarado
Ok so the service is fine but the Fraps not good at all..... caramel Frappuccino was so light in color, it looks like they just mix milk and caramel syrup I couldn't taste the coffee I didn't like it
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April 2023 by John K
The workers are all either in training, or they're miserable. The queue is 13 people long. Workers don't seem like they know what they're doing. Drinks are turning out very slowly. Zero hustle. Only Starbs near campus, oh well.
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March 2023 by Berna R’Account
They often don't have drip coffee brewed, so they make you wait 10 minutes while they pour the super concentrated coffee into your cup as it's being brewed... Total gut bomb. This has happened to me 3 times now...Please just offer to make an Americano or give customers a heads up that it will be a while before the next batch is fully brewed and ready!
