-
November 2023 by Jacquea Yarbrough Clay
Took my compressor and all other parts out, to fix my alternator and battery. They never ran my car system to make sure everything was all good. Came to pick my car up with no A/C .. The didn’t do anything but give me another quote! I just payed $1300 and all of a sudden something else is wrong with my car. NEVERRRRRRRR AGAIN! Before coming to this place, make sure you have prior history for your vehicle!!!!!! Because you’ll need something to reference dealing with these guys.
-
October 2023 by Kinjal Kansara (KinjalKan)
My experience with Sun Devil was absolutely fantastic. From the moment I called to inquire and make an appointment, to the drop off and pick experience, everything was fantastic. John made me feel at ease during a very stressful time and Jose did a fantastic job with my vehicle. I have already started recommending this place to everyone I know!Service: Battery
-
October 2023 by Orlando Gordy
Took my car in to get serviced when I told them what the codes were. A cylinder misfire in cylinder 1. I asked to have my spark plugs replaced and was told they would have to diagnose it themselves for 175. I told them I just wanted my spark plugs replaced. I dropped my car off for them thinking I would have my car fixed. I get a call being told my engine needs to be replaced. I paid the diagnostic fee. And drove to the nearest Autozone, bought my spark plugs,replaced them and my car is running fine. After a few miles down the road my engine light went off. Don't trust their Technicians a simple scan tool is all you need to self diagnose and DIY repair. Thx for charging me 184.50 for something i didn't need. When you were told what was wrong with my car.Service: General repairs & maintenance
-
September 2023 by Ginny M.
Took my sons car up to Phoenix Sundevil also took it to send devil in Queen Creek also took it to a third-party. They said that Sundevil neglected to put a harmonic balancer on properly and a water pump and a timing chain which caused further damage to my car and now with a lawyer contacting them as cost us close to $3000 and I've gotten no compensation. My son's car is not running this happened in February and they are saying they are not responsible stay away from this company. Very very bad.
-
September 2023 by Hannah McMurrich
My battery ruptured while I was in Phoenix for work. It also happened to be a holiday weekend. But Sun Devil got the battery replaced and a diagnostic check completed quickly. I also had the serpentine belt replaced. They were great and affordable.Services: Auto battery replacement
-
August 2023 by Craig W.
My daughters car broke down just before I had to fly out. She's a student in Phoenix. We experienced an issue with her car and knew it was a charging issue because the light on the dash and it clicked when we attempted to start it. It was the end of the business day and I had less than an hour to attempt to fix it before my flight. I Ubered over to the local auto parts store, purchased a battery and put it in. It was good, for 5 minutes when my daughter called to tell me the light was back on. Since it was after 5p, and I didn't think we could handle it in time, I had her park it and told her I would help find a reputable shop close in the area the next day so she could attempt to drive to with the new battery. Sun Devil was within a mile, so we decided to chance it as it's an 2003 Mazda Tribute.After assessing Sun Devil Auto and contacting them, they said they could take it in, so I sent my daughter over. They said they'd have to assess the issue and tell me what the cost would be. They called me to tell me that they suspected the alternator. Makes sense based on what I know of cars. They quoted me $425. That is DOUBLE the going rate for an alternator for a 2003 Mazda Tribute. Search online to see that for yourself. I called them out on it and they said they would get in more in line on the final bill. I approved the work to replace the alternator even though their labor and assessment were quite a bit higher than I've ever paid for any automotive service.They called later that day and said it would be ready. There was no discount for the alternator or any services when my daughter showed up. That's okay, I'll overpay, but do yourself a favor and don't do what I did.As a shade tree mechanic, I am fully aware of what things cost. While I understand some markup on parts, these shops usually get discounted rates and they chose to charge me double the standard going rate even after I made them aware of it. The fact that they charged me double the going rate of the alternator in the end and didn't take good care of us when they could've is a testament to how they operate. They were and are unfair in their practices. I would have loved to have provided them with a more positive rating, but it was far from deserved.Also, they do not take credit cards over the phone, so if you are out of town and your student needs their car, they'll need to have a physical card of some sort in order to finalize their transaction and pickup their car.
-
August 2023 by Monica Homer
Alvin set the appointment, checked me in and was cordial. Overall a satisfactory interaction. My oil change was done in about an hour and a half and included a quote about other things that my vehicle was in need of.Service: Oil change
-
August 2023 by Junk Food Soul
This visit did not go well. Sun Devil, diagnosed my hybrid battery is being dysfunctional and needing to be replaced $7000 in cost. I decided to go to a battery specialist for hybrids and they told me that there was nothing wrong with the battery and it didn’t need to be replaced instead the fan cooling the battery needs to be replace, which is a part that Sun Devil installed. On top of this they charged me. $200 for this diagnosis which was incorrect. They would’ve charged me $400 but I insisted that they had already replaced this part so they looked in their records and found that it was under warranty through Sun Devil. Very disappointed with my service, but it was fast…Services: Auto water leak repair
-
August 2023 by Paul Andersen
Ken was professional and courteous, helped me with financing, the only thing is their was grease and dirt from the mechanic in several different locations. Would I use this place again or recommend them,if I can get a carwash voucher or two!!!Service: Auto engine diagnostic
-
July 2023 by Morgan Casey
Great service. Had my car towed here on the 4th of July when my battery died and was so corroded AAA couldn’t do anything. They were quick to update me, talk me through options and price points and get my car back to me. Would definitely recommend going here.Service: Battery
-
July 2023 by Candice Buenabenta
All the staff were friendly, honest and fast. Ken helped me out right away, no problem. Highly recommend
-
June 2023 by Laurie Pitts
I bought a used van and headed on vacation. Found out with the oppressive heat that AC was not working. Called from Page Arizona to get someone to work us in. Ken was able to work us in and got the job done as promised. Their team was so awesome. Professional and explained everything. Thank you!!!!Services: Auto A/C recharge
-
June 2023 by sam l.
Don't recommend this place for luxury brands , especially mini coopers, they charged me over $1000 just to get it running, and then left my engine compartment in a mess, forgetting to put some of it back together and I even got a free tool out of it, and then the car was back in the ground a week later. Needless to say I won't be back.
-
June 2023 by Mike Banks
I just found my new mechanic! I drive by here all the time— I’m a valley native so have been aware of them practically my whole life (they’ve been around 40+ years i think) but have never used their services. I finally decided to give them a try and was blown away by the fast friendly service! They were very clear in explaining the issues with my vehicle, and recommended different courses of action (instead of just presenting me with the most expensive option). They will definitely be my go to place for automotive repair in the future.Service: General repairs & maintenance
-
June 2023 by James Abril
Scheduled oil change for my 2020 Mitsubishi Mirage G4. Arrived at shop and staff quickly attended to my vehicle. Service was quick and prompt. Staff very courteous. Will definitely bring my vehicle back for service.Service: Auto maintenance
