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January 2024 by phx made troy
This is the best car wash I’ve been to so far, and the staff is very helpful and always make me happy!!!!
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January 2024 by John P
Like others in the reviews, I was also signed up for a monthly subscription without my permission. I went in for the cheapest car wash option, and found a $19.95 charge exactly one month later. Definitely not coming back here again. I recommend looking elsewhere if you don't want to deal with the potential of this happening to you & having to cancel your credit/debit card.
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January 2024 by Alissa Razo
This company signs you up for fraudulent subscriptions. They took advantage of my son for months! They changed his license plate by one letter and used not only his credit card but debit card. I looked on line to cancel the memberships and one account was opened up under my name! Neither one of us gave permission to start a subscription. Don't ever let the attendant do the screen for you!***Update: I was contacted by customer service representative on 01/09 and they said management reviewed his accounts and approved him for a full refund on both cards. He's seen the amounts pending on his banking account. Although, I'm content this was resolved in a timely manner there really should be safe guards in place for consumers so they don't get taken advantage of. Btw, the only way to reach customer service is online request or through an email. They don't have a contact number to call directly which can be frustrating. But, like I said earlier their response to my email was quick.
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January 2024 by Abdiaziz Dahir
Alvaro is a cool dude. He helped me as soon as I came to the car wash and answered all my questions. Great customer service.
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December 2023 by AJ A.
Great location, plenty of vehicle stalls & vacuums and this location has consistently great staff. I've never had even a slightly negative experience here. They're knowledgeable, professional and efficient while being very friendly, helpful, and positive. Gorj recommended it and big ups...really good crew and car wash facility, thanks!
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November 2023 by Marianne W.
They send out phony text messages saying you've won a free car wash. When you get there and open the message further, it says you have a half price car wash. I backed out and left because I don't like being tricked into something using deceptive practices. I'm sure they've sucked a lot of people in with this scam because they've already driven there.
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November 2023 by Free Bird
Staff is always readily available when I pull up. They attendant helps me choose my options.I appreciate when I receive discounts via text messages. Today I received the CERAMIC was which runs foe $22. Today when my discount I received 50% off! Paid only "$11."That's a BARGIN! Plus vacuums have EXCELLENT power! They provide damp Clean towels too!
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November 2023 by lee taemin
I went to get my car washed today and Carlos was very helpful and accommodating. I used my Groupon voucher, but somehow it wasn’t able to scan. Carlos helped me fixed the issue and I was able to get my car wash. Thank you for your help!
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November 2023 by Michael Llanez
I have been using star car wash since I started living in Arizona. I had my company truck and personal truck on a membship since June. There has been an additional charge added every month a few days after I was charged for the unlimited. I have reached out through their website and haven't been contacted at all. I was charged again after I canceled my membership. I visited the location I started the membership with and they were courteous enough to give me wash to get me out of the line. We found out my membership was linked to another customer. The manager there said he would have his general manager call me the next day. Have not received a call or update. I have had $20 taken from my account since June. It is now October and have not been able to get this resolved. Unfortunately the next step is to cancel my card. This is a huge inconvenience for me and don't appreciate a business taking advantage of my debit card information. I will not be using there services no longer and hope future customers have a better experience. I hope someone reaches out to me. If not it just shows a company like this doesn't care about their customers.
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October 2023 by Anna Craig
If I could give this location of Super Star Car Wash 100 stars I would. This place is awesome! The employees are helpful and courteous and the car wash got our car squeaky clean. Big shout out to JJ for being so knowledgeable and making sure we got the best wash for our vehicle. Give that guy a raise stat! One of the cleanest car wash locations I visited. I would very highly reccomend Super Star, specifically this location if you're in the area. Even if you aren't, for the service they provide, it's worth the drive!
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October 2023 by DillyDad Games
I got to say, had a great experience today with JJ. He was very kind and very informative when it came to the membership plans. Definitely a reason to keep coming back if the services always matched his!
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October 2023 by Corey Fratianni
You guys owe me $20.95.This business has created fraudulent memberships for many customers, signing them up for memberships without their consent. Just look through the reviews.I disputed the charges and all were found in my favor except for one. Apparently they provided documentation for that charge, but it is fraudulent and I expect a full refund for every payment.I don’t care about the quality of the car wash, which happens to be poor as it knocked off a piece of my side mirror, I just care about people deciding to do business with a company that defrauds customers on a regular basis.
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October 2023 by Corey F.
You guys owe me $20.95.This business has created fraudulent memberships for many customers, signing them up for memberships without their consent. Just look through the reviews.I disputed the charges and all were found in my favor except for one. Apparently they provided documentation for that charge, but it is fraudulent and I expect a full refund for every payment.I don't care about the quality of the car wash, which happens to be poor as it knocked off a piece of my side mirror, I just care about people deciding to do business with a company that defrauds customers on a regular basis.
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September 2023 by Kelsey Teufel
Great car wash. Wish the sales people weren't so pushy. After a long days work I don't want to be pestered by trying to talk me into a monthly subscription after I said no about 3 or 4 times then ask me why I won't get it and then tried to talk me into it again. ? other than that, I got the $11 wash, and it was a very good wash, and I used their vacuums and towels. They even had window wash out for people to do their windows. I am very pleased with the actual car wash itself. Sales people are a little much. Sometimes, it's nice to just pull up and pay.
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September 2023 by Chelsea Edwards
Love them! Best carwash around by far. Leaves my car shiny every time!Fast, friendly, and clean !
