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January 2024 by Nessie Hughe
Brought some cars in and Miki always does a great job taking care of me. Always appreciate the good customer service and how perfect the details turn out. See you guys next week !!
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December 2023 by Armida Sanchez
I am disappointed that an almost $30 car wash doesn’t include wiping down the interior of the car. It only includes light dusting and dusting the dash board. I took my son’s car here this morning for a full service wash for his bday, and there were a few liquid spills around the cup holders that weren’t included. Done venting, just won’t go back for that price! They didn’t even dust off his touch screen or any other interior except the dash board. I’ll give them 2 stars since I like the people here, but no bang for your buck at this full service car wash…
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November 2023 by Brittaney Larson
Stopped by for a quick car wash. I was greeted so fast and so friendly by the funniest man named Ramon. Soon there after a man by the name of jimmy sold me on some more detailed services at a great deal! I will be coming back for another great experience!Services: Full body wash
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October 2023 by Nathan Rojas
Title: Disappointing ExperienceI recently visited Superstar Car Wash on 99th and McDowell and was left thoroughly disappointed. While the quality of their car wash service was good, my overall experience was marred by a significant issue.After the wash, I noticed that my dash trim was broken, something that was not the case when I arrived. When I brought this to the attention of the manager, Jimmy, he was dismissive and claimed their workers were not responsible. However, I've been the sole owner of my car since 2015 and had no reason to damage my own dash.What bothered me the most was the lack of accountability and customer service. I paid about $180 for their services, and now I'm left with a broken dash that I have to fix on my own. This experience left me frustrated and dissatisfied with Superstar Car Wash.I expected better customer service and responsibility from a business of their reputation. I hope others will take this into consideration when choosing a car wash service.Services: Steam cleaning
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October 2023 by City Phx
This is the best car wash in Az, they really take care of you. The manager Jimmy is the best he is always ready to help out and smiling even though he works hard in the hot phoenix sun…… awesomeServices: Steam cleaning
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October 2023 by Priscilla Gonzales
I’m doing this review for my nana, we came and got the best service from Jimmy who took care of us VIP TREATMENT! we will be going back. Did an amazing job. Thanks Jimmy ??
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October 2023 by Ariane Craig
Sharky & Jimmy did an amazing job on my 2022 Army Green Tundra. They did a killer job on getting all the dog hair out of my truck and making sure my tires and wash was on point. A++Service: Full body wash
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October 2023 by Jorge Pineda
Exceptional Service by an Outstanding Employee!I recently had the pleasure of receiving exceptional service from one of the employees at this establishment, and I couldn't be more impressed. Cassandra went above and beyond to ensure that my experience was nothing short of outstanding.Five stars all the way! ⭐⭐⭐⭐⭐
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October 2023 by Emily Felix
I had to best experience with Cassandra at this location! She was very helpful and made this my favorite car wash hands down in Phoenix. Keep being awesome at your job Cassandra, I wouldn’t go to any other location! Give her a raise.
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October 2023 by briana salazar
Sharky did such a great job with my car! He made sure to take his time to make sure my car was spotless. I can confidently say that it was the best car wash service I have ever received :)
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September 2023 by Nikki B.
Extremely dissatisfied with Cassandra Parra. The level of customer service that she lacks and the fact that she doesn't care who's around when she's speaking negative about fellow employees who work there, which are way better at customer service than her, is so unprofessional and disrespectful to the other employee. I don't know why the company could hire such an employee with an ugly personality to represent their company. By far the WORST decision that company could have ever done.
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September 2023 by Michael L.
Ramon and his team at super star car wash were very helpful and professional. They took great care of my car and left it looking better then when it was brand new!
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September 2023 by Raymond V.
The service was fine, its not the same as if you would have done it yourself, but what got me to write this review is that when I tried to cancel through the website I noticed the cancel button didn't do anything. So I inspected the element noticed that the button doesn't go anywhere, I then found the link it was supposed to go to and cancelled that way but still, really... I get you don't want your customers to cancel but throwing an obstacle in their way is not gonna make them want to come back, I rather go for another place that won't try and trap their customers. I am surprised nobody has mentioned this so this my be only a problem from my account, idk and at this point idc.
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August 2023 by Josue Morales
I just had an amazing experience at Superstar Car Wash with my BMW M3 Competition! They did an exceptional job, and I couldn't be happier with the results. The level of care and attention they put into washing my car was truly impressive. My car looks brand new, and the attention to detail is outstanding. I highly recommend their services to anyone looking for a top-notch car wash. Thank you, Superstar Car Wash, for making my car shine! I'll definitely be coming back for more!Service: Full body wash
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August 2023 by Jaime Marmolejo
Recently went off-roading and my truck was super dirty and got denied by 2 other car washes, I arrived at this location and was quickly greeted by the manager Otto. This man knows good service, told me exactly what I needed to get my truck looking spot and brand new again. He quickly got on it and 2 hours later, my truck was looking spotless inside and out. Definitely recommend checking this location out. Ask for Otto and you will not be disappointed!
