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October 2023 by Orquidea Faure Guzman
Very annoying when you pick up your things, they put a lot of people on you but they don't want to give you back your things.
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September 2023 by April Gutierrez
Sorry said all my jewelry was fake and was a lie. I will never go again
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February 2023 by Michael Lynch (Lynchmob)
Nice people who work there .
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June 2022 by Kalyb Knight
The customer service was horrible everyone has a bad attitude .
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January 2022 by Michael Hohenadel
I've been jammed up for funds a few times and these folks have been very fair with me. Helped me out when my options where limited. I definitely recommend this shop to everyone!
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December 2021 by Angie Munguia
Not even open when it's suppose to be
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August 2021 by Adam Caballero
This place is great over all we always help our customers to the fullest regardless of any mishaps in the past . We are the top givers and no one can beat us ! And yes we do check our money . And no we are not stupid enough to hand out fake money
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May 2021 by papon gomez
This place is great over all we always help our customers to the fullest regardless of any mishaps in the past . We are the top givers and no one can beat us ! And yes we do check our money . And no we are not stupid enough to hand out fake money
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January 2021 by Anthony Luna
I love coming to this pawn shop Friendly employee i Found 4 good DVDS and another movie today I bought called wrong turn bought it for myself I'm giving legion to my family member Nicole
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July 2020 by Sarah C.
Worst place ever usually this is the only pawn shop I go to buy things well I sold two of my rings because of covid and having 4 kids in need of money well in my divorce hes asking for the ring back or the full price so I went to get it back and was told by Janet that worked there it wont be on the shelf till the 9 at 930 and I asked what would the buy back price be she said roughly 140 when I went in today they said she didnt agree on that price and I would have to pay 250 for it if I sold it to get money witch was 70 I got why would I have that much to get it back their workers are very fu ked up for that I knew I should of had her write it down never go to this place worst location ever and I am going to post this on my social media too not too go into this store .
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June 2020 by C M
Called to let them know they gave me a fake $20 bill. This it!!!! Got to on hold and was told one the money leaves the building they can no longer do anything about it. 1st off I was only calling to let you know but since you told apon yourself to inform me of something I wasn't asking. Now hear this. Check all your bills you are a pawnshop why wouldn't you mark all your bills when receiving them. Now I'm out $20 and still have to pay it back plus interest. All avoidable if you check all your bills. Banks do it all the time and handle more money than pawnshops!!!!
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May 2020 by Ayyo B.
They sold me a broken ps4 and had me on hold for an obscure amount of time really disappointed in the service dont go here
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December 2019 by Jeffrey Garnett
Very horrible customer service at this area because of their new employees are not properly trained. The associate, working there at the time, refused to help or offer services to me when I wanted to pawn a TV. He did not even ask if I needed help finding something. I had to drive to another Super Pawn where they helped me there. I spend a lot of money at this location but now will go to a different location to purchase stuff. The other pawn store manager said they also heared complaints from other customers about this location on Indian/Grand. People be warned, depending on who is working there, they may, or may not help you.
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September 2019 by Vince diaz
I been coming to this pawn shop for 4 years. They have done a lot of changes and staff and management has been one of the changes, I have to say this place was friendly and fun. This place has gone to the dogs, the staff has lied to me just to sell the product and I have to bring it back do to poor handling oh merchandise. I think I will go a little further down the road to buy the things need.
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April 2019 by Queen Luna
I'd give them half a star if possible, the assistant manager wasn't making any sense when I took my belonging to be sold. She kept saying it needed to be sold so they can make the money back and to top it off. My one year old was fussy and crying. Everytime she would look at my daughter she would roll her eyes,huff and puff, and smack her lips. ...horrible service. Never did I believe an assistant manager would be so bad at customer services
