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February 2024 by Vonda Fields
Great Ideal TMobile love the note book!!!!
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February 2024 by MissyMommy Vlogs!
Best T-Mobile in the valley! Everyone is very friendly!!! Excellent service
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February 2024 by Non Ya
Came in to get my T-Mobile Tuesday Black History Month book & the 2 young ladies at the front desk were so kind & helpful.Thank you!
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January 2024 by Nicole McCormick
Great location nice customer service
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January 2024 by Geniene Harrison
Good Management they no what they talking about I just moved here it’s close to my house I love this location
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January 2024 by Maria Navarrete
Koko's help was excellent, everything was explained very well, it solved my problem
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January 2024 by Michaela Contreras
Store is amazing and filled with knowledgeable representatives
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January 2024 by koko soto
best t-mobile ever
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January 2024 by Elijah Beamon
Good management and good service, I’m thankful I found this location!
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January 2024 by Laura F.
I have spoken to the manager at this store several times to fix my bill. He has been telling me that he is going to have the charges reversed since I never used the service. That's all good but I am still receiving a bill and nothing has been fixed. Tired of going in the store while the manager hides in the back. It has been going on for months. Just want it FIXED!!!
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January 2024 by Hubert H.
AVOID--the staff here are fundamentally dishonest. Wanted to switch to t-mobile from Verizon but unsure which plan best. Was dishonestly offered discounts from their online rates which swayed the choice. Given past Verizon problems wanted confirmation I would actually get these rates--was shown the order screen on their tablet, and pointed to code they dishonestly said was for our discount--it was actually just for the autopay discount. (can document this) When promised rate did not appear online they dishonestly insisted it wouldn't show up until 2nd billing cycles. Store manager (Mike) fully backed up the lies of the initial sales person (Devon). Cost of this dishonesty is $240/year. Most neighborhood stores are contracted out to third parties. If you want honest service use a T-Mobile corporate location. Corporate T-mobile staff admitted this type of dishonest sales practices by third party stores is not uncommon.
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December 2023 by GuadaLupe LaShordy Guerrero
I was just in the store and Cassandra and Adriana made me and my family feel like we were family they helped us get everything done in and out in a jiff they were so very kind and friendly we definitely recommend
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November 2023 by Reginold Robbie
I went to this shop and ordered one pixel Buds, I was charged for two, went there the next day, I was told it going to fall off the account, after over a month I am still charged for two pixel Buds when I actually got one, still trying to get it off my account. Beware of this shop.
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November 2023 by Mark
Terrible customer service over the phone don't call them. They make it seem like inconvenience. All I wanted was some questions answered and the person was rude the whole time. On top of that before I asked my other questioned he said have a good day and hung up.
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October 2023 by Nicholas Cipolla
Terrible customer service! I was sold a faulty charger and tried coming back within the two-week window, but the store was closed due to a broken door. When I arrived today, the lady wouldn't let me return because it was out of the two-week window.
