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November 2023 by Linda Davis
The staff members are very friendly in helping their customers and also welcoming them ? as they enter the door ?. I really do appreciate their services so much, I was having a problem with my new device that I had bought from T-mobile, and then I had to keep returning for them to fix the issue until they resolved the problem with the device, so that being said, I really do appreciate the young man who has assisted me with my phone ?.
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November 2023 by manuel divene
Fernanda and Luis went above and beyond to help my situation and find a solution they are very intintuative very friendly have a positive attitude make you feel welcome.. keep up the good work guys that you guys very much
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September 2023 by gresia mexia
Abigail was a great rep I will definitely come to her to get a new phone
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September 2023 by Addy Robles
Abigail customer service was AMAZING! Very knowledgeable and honest on all products. I would definitely recommend this location!
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September 2023 by Monique Adame
Abigail was the best was very helpful and super nice and patient with all the new stuff we wanted
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August 2023 by Mary Cota
Enrique was very helpful, explained how the T-Mobile internet worked & both he & his coworker were very professional to each other as well as the customers in the store.
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August 2023 by Jesus Martinez
I normally do not do reviews of any kind but I want to give credit we’re credit is due I’ve been a T-Mobile customer over 10 to 15 years and just want to say this was one of or if not the greatest experience I’ve encountered as a T-Mobile customer Abigail and Enrique were very friendly and knowledgeable they answer all of our questions accordingly and very clearly thank you for the experience I will most definitely recommend this store to all of my friends and family thank you.
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August 2023 by Ricardo Hernandez
The reps are amazing Abigail, did an awesome job helping transfer all my information.
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January 2023 by Ernesto Lopez
I came to T-Mobile looking to leave AT&T and had my mind set on getting a new phone and Apple Watch Ultra. I was greeted by David Romero at this T-Mobile store and I can honestly say it was because of his customer service that I became confident and very comfortable with making the switch. Not only was David extremely informative but he was also very friendly and understanding of my situation. David really was the best customer service person I’ve ever dealt with and I would highly recommend others to go see him at T-Mobile. I was immediately comfortable seeing that he was well experienced, honest and trustworthy. Unlike my experiences at AT&T. I’m beyond satisfied with my new service and I definitely would say since I made the switch to T-Mobile I think others should do the same. Best phone buying experience ever!
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January 2023 by Shellie
I highly recommend 75th avenue and Thomas T-Mobile store! I went in yesterday and could not receive or make calls on my phone my phone was a little more than a year and a half old.. Delia was extremely accommodating, we determined that the phone malfunction in it. Delia, explain my options clearly on what I could do and helped me come to a decision with plenty of time in between. When I made a choice on another phone she explained to me the difference in the new phone versus my old phone. I am completely happy with my choice of a Nord N 20. Thank you Delia!
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January 2023 by Christian Rojas
The employees at this T-Mobile store on 75th Ave and Thomas were very helpful and nice. Thanks again David for your help.
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November 2022 by Janelle Garcia
I've been to multiple stores for help with my device and nobody could help. Finally came to this location and Jenna was able to assist with everything I was asking. Thank you so much!
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November 2022 by Lisa Dunn 3D Imaging MOBILE
I have had a T-Mobile account over 20 years even before it was voice stream… Of all the T-Mobile stores I’ve ever been to in America this store in Phoenix, Arizona on 75th and Thomas has a store employee named Albert and the managers name is Jenna. This is the best store ever!! If you ever have a T-Mobile or a phone and shoot, you definitely need to come to the store if you’re in the Phoenix area!!!I wish this store would be an example of how all the other stores should be between the actual personal customer service and their knowledge base they make all the other stores look like a 7-Eleven!
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October 2022 by familia Marin Sanchez
I was at this location to grab a new phone for my dad.The service was pretty incredible. Oscar was amazing he help me resolve my situation. I will definitely be back.
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September 2022 by Matthew Staten
The customer service i received here was absolutely terrible, while I was being helped another customer came in and apparently the person helping me knew him, the representative put his tablet down dated up the other customer and proceeded to talk to him for 15 minutes, lucky the people I called gave me 15 off my bill or I'd be switching for sure.
