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March 2024 by Madelyn Ruocco
Morgan was amazing. Calm, knowledgeable, answered all our questions.
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March 2024 by Lorin Gates
Do not use this store! They do not understand the promotions they offer. I was told I could transfer 4 lines over from another carrier, they would pay off one phone and I would get $300 in rebates. I was charged over $400 instead of a monthly quote of around $235. I healthy with every employee there including the manager Daisy, assistant manager Dalia and employee Morgan. I have been dealing with this since December. They kept blaming the other employees and said it would get fixed on next bill. NEVER HAPPENED. It took 1.5 hours on the phone with Customer Service to find out they were offering plans and deals that didn’t exist or could not be stacked. Although they are nice they are not knowledgeable! I would not use this store if you are trying to move to TMobile.
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March 2024 by Orville
Very helpful and quick
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February 2024 by Ruben Soto
The store manager Daisy helped me get the best deal and explained everything thoroughly!! I am very happy to join T-Mobile
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February 2024 by Nana Maye
The manager Daisy is so nice and knowledgeable. Best store in the area!!
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February 2024 by Brenda Rains
Great job
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February 2024 by MV
We went to this store and recd an upgrade on my phone and phone was supposed to be free. Three months later we received a bill from T-Mobile so I went back to the store and they have a new no record of me coming or doing the transaction with the customer service agent. They were not able to help me and basically just told me to call customer service. This is not the first time that I’ve had had an issue with this particular store.. extremely disappointing after 25 years being with a T-Mobile had to deal with this type of issues. If you’re gonna go here, make sure you take everybody’s pictures who you talk to while you talk to have them print things out for you and have them write everything down for you with their offering
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February 2024 by Gloria Davis
Daisy and Mary were excellent customer service representatives. They assisted me in timely sharp and decent fashion. I am very pleased and excited to receive my new phone.❤️❤️❤️ thank you T-Mobile.?
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February 2024 by Robin Dudash
Morgan was extremely helpful! I would highly recommend this location!
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February 2024 by Marion Blackman
Morgan, our sales rep, was wonderful. He was extremely helpful in helping us buy and setting up our new phones. I wouls definitely recommend this stiore over happyValley or anthem!!!!
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February 2024 by Gerald Blackman
Morgan was our sales representative. He provided immediate service and was able to help us not only buy 2 new phones, but was to help us transfer data from our old Samsung phones to our new Apple phones. We highly recommend him.
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February 2024 by greg casteel
Never fails every time I give this location they try to over charge me or add something to my bill. Drive the extra couple miles to Happy Valley and i17 location
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February 2024 by Enny O
Great people, great service
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February 2024 by Ed Jones
Morgan was helpful
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February 2024 by Kathy Andrews
Morgan was the best! Very patient and helpful.
