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July 2023 by M R.
Doctors are great and I've found staff to be helpful so long as you purchased from the store. The policies and restrictions around prescriptions are intentionally designed to generate more revenue, which staff confirmed. For example, a contact prescription is only good for 90 days. After which you must come in for a new checkup ($125), to essentially get the same prescription (unless your eyes change in 90 days). The reasoning: to limit customers ability to stock up on contacts without an annual checkup. Who stocks up after 90 days?! A nine month period would be more reasonable. Profits over customers.
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May 2023 by Eve I.
I went into Target Optical May 15 To see if they could repair my husband's glasses that were damaged. Michele worked on the challenging project and asked Amy to assist her. It was a major job because the glasses were bent. After some time they were able to repair Tim's glasses! Thank goodness because we are here visiting from Hawaii!The ladies were very professional and kind and performed a beautiful repair job. Aloha and Mahalo!! Eve and Tim
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April 2023 by Andrew H.
Doctor and staff are great very helpful!! They were very fast and friendly!! Highly recommend!!
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February 2023 by James P.
had a really bad experience there. they do not clearly disclose prices for eye exams...and then i was told that they could not write a prescription for my brand of contacts!!!why don't they inform the patient ahead of time of this possibility????why don't they ask for the brand of your contacts when you make your appointment to check on availability & these restrictions????is the optometrist - Dr. Portnoy - lazy?? incompetent?? or are they trying to force you to buy more expensive contacts???Also I checked with another Target Optical location AND they said they Could write a prescription for my Brand of contact lenses(Biomedics)
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February 2023 by Jessica P.
This location has gone downhill fast. Associates are not friendly as they used to be once upon a time. They have attitude, prescription glasses are not on time and nobody bothers to update you until one calls them. Very poor customer service, small location and always long wait times.
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January 2023 by Melissa G.
I stopped in tonight specifically to look at the book section. Look at all these beautiful books. I find that the desert ridge location always has a good stock of the new books. I like that This section is easy to navigate and well organized according to genres. I came at a later time to avoid all the Saturday traffic and that was my BEST idea yet haha. I don't have anything bad to say about target besides walking out with things I don't need half the time.
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November 2022 by John L.
0 STAR EXPERIENCE! The store is a mess almost always at this location! I have never seen more than one register open here and it is a massive target store. They keep trying to funnel everybody to the self check out. I tried to get help and ask for a backup cashier from 3 different employees. The line for the checkout isle was 15 customers long! It took 10 minutes for a backup cashier and meanwhile at least 8 employees sauntered by looking at their phones!THIS IS NOT OK AT ALL! All of these big box stores are trying to train everyone to do their work for them. Stop checking yourself out at the stores people! When I was a kid I used to bag groceries for people and take it out to their cars! Now the stores want zero employees and they want us to do everything for them! Pretty soon there will be robots, stocking the shelves like there are in China. There will not be any human workers at the stores, unless we stand up and say enough is enough!
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November 2022 by P U.
Due to a change in insurance, I decided to give Target a try for an exam and new glasses. I stopped by one morning just after they opened to check them out and since someone was late for their appointment they were able to accommodate me on the spot! I found both Dr. Portnoy and Laura to be very efficient and friendly.They have a great selection of both everyday and sun glasses. Laura was very good at helping me find the perfect styles for me. I am very happy with the choices I made that morning and would recommend this location.
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October 2022 by Jeffrey M.
I must say I have been wearing frames since I was 2/12 years old.The choice of framed was limited to Clear or Pink.Lenses we're only glass and I had to haveover sized lenses. My eyes were so fascinating that John Hopkins , Wilmer Institute, took picture because of my "Lazy Eye" coupled with a Stigmatism in my left eye.Not until I had Cataract Surgery could I sit in the movies and view a n entire Movie without my glasses.Sick,Shit Up , Rad!!! Always being bullied at School and being called " Four Eyes." Come on know . Those 4 eyes were Superior to Just 2 . Just ask any Terrestrials in the Galaxy. Star Wars along with Star Trek gave meSex Appeal??In recent decades frames have become a Fashion Item. Models, Influencers, Hey I Am In.My last 4 purchases of frames including today's Ray Ban Blur Frame with Transition Lenses will be ready in 2 weeksBefore I this Review Hats off to Linda and Stephanie who li put up with my East Coast Wit we're truly the best Customer Service Duo at TARGET OPTICAL. Linda is a floater and Steph ; this her store.Finally ,the Multi Talented Dr. Nicole Portnoy received A Rating Bestowed on her by me of a 12 out of a "Possible 10." My Prescription has changed enoughCoupled with Special Eye Drops to enhance my vision.Dr. Portnoy is a Young dedicated Ophthalmologist .She earned both my trust and respect.Best experience going to have my eyes examined and than purchasing a High Quality Frame ; Ray Bans with Brown Transition Lenses. They accept a ton of Insurances . I saved ,you will save . Call today and sayThe Middleman referred you
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October 2022 by HoyMay P.
I waited in the exchange/return line a moment when another staff member opened a register to help me. Yippee. I purchased some Fall Sox at another Target and decided to return them. I kept the receipt so there was no problem. I was finished with my business in a minute. Shared parking lot and free WiFi.
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October 2022 by Roland W.
I absolutely love this Target store. The employees are always really helpful, they have great deals and the order online and drive up option is perfect for me. They almost always have whatever I need at a great price and if they don't have it in stock at the store they'll ship in two days for free if your order is over $35 total. You can't ask for more than that.
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September 2022 by Gina F.
Two stars for good availability of product. Zero on everything else... We have always shopped there during the day or weeknights but just left our first weekend night shopping trip. The store apparently goes full on Purge mode with teenagers roaming the store and employers hiding. I've never seen anything like it and won't make the mistake of going there again on a weekend. Corporate needs to get involved.
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August 2022 by Ashlee C.
The past couple of months there have been so many teenagers from age 10-16 running around the store in groups, throwing toys everywhere, talking back to employees, throwing trash on the floors, creating messes in every aisle, and running over customers as the run all over. It is really sad to see corporate not enforce any rules for their employees so they don't have to deal with this ongoing issue everyday. I wish there was a rule that kids could not be in the target without parental supervision. Or even some security. Desert ridge is a super nice shopping area and this location used to feel very nice but now it's chaotic and stressful. There should not be groups of 8 kids running around trashing the store and the younger teenage employees having no support and getting completely talked back to when asking the teens to leave. Then there are always groups of the kids out front waiting for their parents to pick them up. I don't know what is happening to kids not being respectful anymore but it's really sad. I feel so bad for the employees who have to deal with it day to day.
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August 2022 by Wendy S.
I had a great experience here for help with selecting eye glasses, the fitting & my prescription that I previously had from another doctor. Friendly, precise & professional. My new glasses fit perfect & the bi-focal in my progressive lens is spot on making a smooth transition from reading to distance. Thank you!
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July 2022 by Stephanie S.
I had such a great experience today at Target Optical. The woman who gave me an eye exam (I wish I remembered her name) was thorough with the exam and double checked everything to make sure my first pair of glasses were perfect for me. I didn't feel rushed and she answered all of my questions. The woman who checked me out at the end actually offered to help me find a pair that suits my wants and face shape. Everyone was patient and kind!
