JCPenney Salon is a place where you can go to get a variety of hair services, including haircuts, coloring, styling for events, keratin treatment, and natural hair styles. The stylists are experienced and can handle complex techniques for different hair types and styles, such as curly haircuts, wavy haircuts, braids, and wedding hairstyles. The salon also offers beauty products and consultations. One customer had an incredible experience with hairstylist Jo who gave her one of the best haircuts she's ever had. Jo was warm, kind, and listened to exactly what the customer wanted. The customer was so pleased with the service that she plans to follow Jo wherever she goes. Another customer had a wonderful and awesome experience with esthetician Joanna who provided a facial treatment, and hair stylist Gene who gave a haircut and color. Both of them were professional, attentive, and offered suggestions. The customer also appreciated the scalp massage and the explanation of charges and JCPenney Rewards. However, one customer was not fully satisfied with the service. The customer felt that the haircut was a bit overpriced, and the stylist charged for a silk press service that was not received. The customer also couldn't use her points or coupons due to the stylist being a master stylist. Overall, JCPenney Salon offers a variety of hair services, and the stylists are experienced and attentive. However, some customers may find the prices to be a bit high, and there may be limitations on using rewards or coupons.
