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April 2024 by mn
my fiancee got a haircut service we showed the hair stylist the haircut wanted and she said okay. she did not do the cut like the picture the cut was shorter and the back of the hair is not a fade. it is a crooked lineRequested style: we showed a picture.
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February 2024 by Erica Lee
Got a haircut, and it was a bit overpriced for the service. My stylist was very nice and professional. I ended up going home and taking off some more of the ends. The products she used were top tier, and she did wash and condition my hair really well. Was charged for a silk press and didn't receive that service. Over the phone, she said she would adjust the price once she saw my hair. I do have natural textured hair, but it wasn't tangled or hard to blow out. I will continue to go to my original natural hair salon if I'm going to pay 125 with tips. I couldn't use my points or coupons due to my stylist being a master stylist. Gave it a try, and it's not for me.
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July 2023 by Sobi Pakh
Went here for my touch-up for my highlights and it HORRIBLE. The hairstylist I had was Karen an older stylist and she ended up burning my hair off and it was so fragile that it would break off if I ran my fingers through it. When I brought this concern up to Karen, she said the loss was minimal. The highlights were horrible as well. There was 10 different shades in my hair and my curls completely disappeared (I have thick course curls and this hair type takes a long time to grow and keep healthy) Of course when I come to a stylist, I expect them to be the expert and know what is safe for hair and what is not and Karen didn’t do a test strip because she said “people will still argue if I tell them they can’t have what they want so I just do it” and it’s frustrating to me because instead of apologizing, she just kept arguing with me saying it’s fine it will look fine even though it wasn’t fine my hair was literally breaking so then when I said I want to speak to a manager and I’m not going to pay for this, they bring some lady named Linda from the actual store instead of the salon and she was very rude when she concluded that I didn’t have to pay for the terrible services provided she said “I will let it slide this time” this was such a backhanded remark because I have been coming to the salon for quite a while, and I always pay and tip my stylist. It’s not like I had beautiful hair and I refused to pay for it because I was being cheap. My hair was damaged, and it took years for my hair to be healthy again for it all to be ruined so I left the salon in tears and Karen and Linda were still arguing with my daughter (who’s a teen) saying that Karen didn’t do anything wrong and it was “your mom’s fault for coming in with damaged hair already” ; so I want to show everyone the hair that took 6 hours and quite a few tears that supposedly didn’t “look that bad”.SO PLEASE IF YOU WANT TO SAVE YOUR HAIR DO NOT GO HERE AND STAY CLEAR FROM KAREN!!!!Services: Haircut
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June 2023 by Miana Spradlin
Stay clear of the older ladies that work there. They are rude and unfriendly. Had a good haircut and wax from a younger stylist but wading through the front counter senior woman just to tell her I had an appointment was an experience,I wouldn't recommend apparently they don't need the business.
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May 2023 by Slim Jan
Avoid this place at all costs!! I have had two stylists, Melanie was the absolute worst haircut I have ever experienced. Would trust a 2 year old to cut my hair over her. She did not brush it and I ended up having jagged uneven pieces. She did not listen to what I wanted and was super disrespectful, she will hack your hair like a chainsaw, stay away.I had my colored by another stylist and was not happy with it. I went to another salon they explained to me all of the things the stylist at JCPenny did wrong. This stylist also added a bunch of extra services to my appointment and did not tell me about all the extra fees.RUNServices: Balayage
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March 2023 by Liisa Perez
i havent cut my hair in several years so i was skeptical of letting anyone cut my hair. Myicha was wonderful, she took care of my daughters hair and mine. she made sure exactly how much I was looking to cut off and listened well to what we wanted. very bubbly and super friendly. we will be going back when we need a trim.
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June 2022 by Michele Lidbloom
I get my hair done there about every two months. Colored, cuts and I sometimes get just a bangs trim. My mom goes there every other week to get her hair styled. They're all very kind and treat you like you're their only appointment. Great place to be pampered!
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May 2022 by Mrs. Rice
Good place to go for color services. Single process color, cut and style will cost around $130. Strongly suggest appointment but they do take walk-ins.
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February 2022 by John Easter
JCP Hair Salon under a new name. Excellent service from Lydia, as always.
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January 2022 by Italy Carol
Suzette is the best stylish she above and beyond to make sure I am happy thank you for your care.
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December 2021 by Kris McCutcheon
I TRAVEL FOR A LIVING AND HAVE BEEN OUT HERE FOR AWHILE. I GO SEE BARB AT THE SALON SEVERAL TIMES NOW FOR A CUT,COLOR,STYLE AND WOW SHE IS AWSOME WITH CURLY HAIR AND AMAZING PERSONALITY LOVE MY NEW HAIR DOOO??♀️ before & After pics
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September 2021 by cheryl ohlin
Awesome customer service
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August 2021 by T A.
My stylist was great as usual, but this salon is a DUMP!!! The front counter people are terrible, and the whole place has a basement/abandoned attic feel. The walls are sad and plain, with the occasional super-faded oversized photograph of an ugly and dated style.
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August 2021 by Light Angel Warrior
Ask for Karen. Tell her Nikki sent you.
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August 2021 by sarah the DJ
The general staff was ok. Linda is great and she does great hair.