Tillys at Desert Ridge Marketplace in Phoenix is a store offering the latest casual clothing, shoes, and accessories for men, women, and kids. It features a wide selection including backpacks, hats, skateboards, and seasonal items from brands like Nike SB, Vans, The North Face, and adidas. Reviews highlight that it has cute clothes, great deals, and a good sale section, with particular praise for its swimsuits. Customer experiences with staff are frequently noted. Many employees are described as super friendly, kind, polite, caring, and genuinely willing to help, providing phenomenal and great service. Specific interactions are recalled as wonderful, with staff making a huge effort and giving great recommendations. This excellent service made some customers feel it was the best they had received, even renewing their desire to shop in person. The store is also consistently tidy. A few minor criticisms mention that the shoe selection can be a little lacking and that more hat options for little boys would be appreciated. On rare occasions, staff were perceived as somewhat lackluster or awkwardly quiet, though still friendly. Overall, Tillys is celebrated not just as a clothing store but as a positive culture with standout customer service.
Great store, customer service was amazing and the store was very organized. A worker named Hassel was especially nice to me when checking out.
December 2023
Corey, the one with long curly hair kinda dresses like shagy from scooby doo, he was so helpful in finding a shirt for my grandson. Having people his age at the store really helps with reccomendations and my grandson LOVED the Fortnite shirt Corey picked out. Never been happier best customer cervice I've recieved in a while!
December 2023
Braden gave great service, he made a huge effort to help my friends and I, and it seemed genuine. Best person service I've ever had at a clothing store FOR REAL. Also Tillys has good clothes
