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October 2023 by Jennifer Brooks
I have been taking my cars to Dan and his team at Tony’s Service Center for almost 35 years and I can’t thank them enough for all of the amazing service they have provided over the years to not only myself but to other members of my family as well.Thinking back over the years I can probably count on one hand where they had my car more than a day or two for any repair. They have consistently for these many years been able to identify the problem and been able to get the parts for repair quickly, efficiently and done professionally.I am confident they have maintained the highest level of transparency as well as honesty with me which has always been important to me as a female consumer.There have been many times when they pulled up a video or pictures to help me better understand what the issue was and how they would fix it. I can honestly say without hesitation that I have never had to take my car back to Dan to complain it wasn’t fixed the first time!I am positive that the team’s thoroughness and foresight has saved me money over the years.I drive a 2005 Toyota 4Runner and have made sure to religiously keep up with routine maintenance. Very recently I had Dan’s team change out the front end mechanics as well as the differential in my truck and I couldn’t be happier! Over the years they have done the timing chain, AC work, tires, brake jobs, and oil changes as part of regular maintenance, plus a lot more!
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August 2023 by Cynthia Moss
The very best! Service, knowledgeable, professionalism, trustworthy. Came across Tony's Service Center about 20 years ago and never looked back. So thankful I found them. Always feel well-taken care of, they go above and beyond. The team is great and Dan is awesome. Excellent communication too. They have kept my car safe on the roads for many years! Highly recommend!Services: Vehicle Inspection
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August 2023 by Ivette Sandoval
I have used Tony's to service my car since moving to Phoenix 4 years ago. They are very responsive to appointments requests, they work fast and provide shuttle to make drop off and pick up easy. Highly recommended.
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August 2023 by Jose Calderon
Very friendly and they go straight to work. Very professional and don't keep your car longer than they need.
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July 2023 by JAC Holloway
I love the convenience of the location. I feel like I get VIP service here. Great communication with my car and its needs!
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July 2023 by Kim Manning
I have always been 100% satisfied with the service at Tony"s Service Center. It's been almost nine years now since I chose Tony's for all my car needs and repairs, I love them! Dan Guido takes very good care of me and my car!Services: Air & cabin filter replacement
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June 2023 by Michael Morrison
I stopped in to get my talks along recalibrated, It's not my normal service facility.. Only complaint I would have is the charge was over double what I pay at my normal facility. That said they were extremely kind and courteous staff they made me feel very welcome. They took care of me right away and I was on my way. Overall good experience.
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June 2023 by Tayler Pickles
Replaced booster and master cylinder. Service was very friendly and helpful. The work was fast and well done!Services: Brakes
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May 2023 by dj baugh
Dan is always friendly and courteous. They make honest recommendations but do not pressure. They noticed a non-urgent tire slice that could have been a big issue since we were about to haul our trailer. Highly appreciated. Recommend them.Service: General repairs & maintenance
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May 2023 by Kathy Folz
Skilled, knowledgeable and honest. This is my second car to be serviced at Tony's. I won't go anywhere else!Service: General repairs & maintenance
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April 2023 by michael adams jr
My new go to car shop! 06 Mustang GT. Had to have my clutch replace because of crappie work done by another local shop.Dan and team went above and beyond in getting me and my car back on the road. Over communicate to make sure I was aware of everything they were doing and even had a loner vehicle for me to use for 2 days. A++ for customer service. I still have several more things to get repaired/replaced and they will be the ones I go to for the work to be done correctly. Great work guys.
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April 2023 by Presley Sultan
My car was overheating and I pulled into this parking lot to wait for it to cool down. I went inside to ask if I could buy some coolant from them, not seeing any other auto store in sight. The man inside grabbed my keys from my hand and told me he would take care of my car. I told him no. I asked him to please give me my keys. He said when he is done with them I can. I ol I'm I don't have the money for that and just wanted to buy some coolant. He said well we will put it in for you. I grabbed my keys and told him no. I only want to buy coolant. I don't have money to pay them to do anything! So he then told me that it would be $43 for a gallon of coolant!! I said no. Thank you. There needs to be respect for personal space and property, as well as a person's dignity. This man tried to MAKE ME use their service, and couldn't even have a tiny bit of human decency. Not a place I would choose to ever go to again.
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April 2023 by Robert Allan
Good service, fair price and quality work.Thank you for your helpRobertService: Engine repair
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February 2023 by Maura Davis
If you have an intoxalock, they are okay with servicing. Dan encouraged me to replace my system (about $500) when I was experiencing issues with my alternator. He consistently reassured me that the cost would be refunded, however due to specific notes he placed on the install it was not covered. After a lockout, I had extenuating circumstances that would not allow me to service my car in the hours of the shop, closing at 4:30. I called ahead of time to see if I was able to drop my car in the lot on a Tues night and pick up on a Thurs morning, however via phone he abruptly said “I don’t want your car on my lot for two days” and offered no alternative solution. He claims that his services are more expensive per quality of work, however with intoxalock specifically, you are able to go to many places for the same servicing. Dan is friendly and personable however after spending hundreds of dollars with them, and quite honestly feeling a bit taken advantage of, I will not be returning.
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January 2023 by Mary Crawford
Oil change plus tax is $116.77!! Labor alone is $85. Give me a break! Never again.Edit: a month later and my oil level is below the safe mark. Dad says looks like they shorted me a quart of oil. So not only did I pay over $100 for an oil change, I had to go buy extra oil to fill it up so my car didn't blow up.PLEASE BEWARE!!!!!!!!!!! would not recommend this place to anyone. Shiesty stuff.
