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December 2023 by Jeff ..
12/1/23: Been going here for 25-yrs. Has been going down hill since Covid. Now they've gone off a cliff! Tried to get help in lumber several times over 1/2 hour. Clerks kept paging help. Nobody showed. Manager said he was busy. Second time he just hung up on me. Told front desk "Guess I'm going to Lowe's". He just smiled and said "OK". Went to Lowe's in N Scottsdale. Lowe's is well staffed, especially at the Pro Desk, and is responsive & courteous. This store is meticulously kept. It's my new home store. Home Depot has been fired.
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October 2023 by Lisa L.
Customer set is horrible. They don't give a military discount and when asked they said only if you download the app. Which is horrible because a lot of military and retired people don't do apps. Manager basically said she doesn't care at all.
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August 2023 by Christopher C.
I've never seen employees work so hard at avoiding customers as home depot employees do.dang I wish Lowes was closer
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July 2023 by Brian Zettler
Generator saved me when my breaker panel blew
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June 2023 by Tyler R.
I witnessed multiple unsafe acts on powered industrial trucks endangering customers and staff alike and was then almost hit by an operator reversing from an isle while looking the opposite direction. No control measures were in place and the flag person was not paying attention. To top the experience off the payment system went down. Big management failures at this location.
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June 2023 by Francene Tata
Was able to rent a wet/dry vac quickly and without any problems.
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June 2023 by Linda M.
I just returned from this Home Depot and found Cory, in the window treatment area, and Anthony, in the kitchen department, extremely helpful, informative, and friendly. I don't usually write reviews for big stores, but to encounter such outstanding salespeople I had to commend them.
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May 2023 by Nathan W.
I went there today to get plumbing parts at Home Depot on Tatum Road and Bell Road! I asked 3 different people for help got nothing. One acted like he didn't hear me and walked off! Another said I'll get some one to help you no one came. Another one said its right in front of you never showed me or ask if could help! This isn't the first time they have people walking around but run if you ask a question . Won't go back there again! !
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March 2023 by Breanna C.
Diane went above and beyond to help us today at Home Depot. She has such a positive and welcoming personality. Made our experience here tonight so great!
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January 2023 by Andrew I.
Meh. Home Depot. Need I say more? At least it's not Lowes! Lol. When you need something to fix something, they've got it....
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October 2022 by Constance S.
I was falsely accused of shop lifting in this store. If you are Black and you value your freedom and your life shop elsewhere. It turned out that a Home Depot employee had the bag the whole time. The manager didn't call and apologize to me until 4 days after the incident.
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October 2022 by Arianna H.
I had booked a moving van for this past Saturday. About 3 hours before my scheduled time, I got a cancellation email. I was pretty annoyed that they could just cancel like that... but when I called... I realized that it was a very stressful day for Home Depot. All their electronic systems had gone down. And the truck was never returned by the prior renter. This review is really just to say how great and nice the Home Depot employee was despite how much stress he was under. I wish I knew his name but it was the evening of 10/22. He did the best he could with what he was dealt with. He had to print out every contract and do it by hand since the systems were down. Overall great guy.
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October 2022 by Genie M.
Thank you Adam and Aaron in your tool rental department for smoothing out my experience. In particular, I am so impressed with Adam for really going the extra mile for me today. I rented several pieces of equipment and Adam took time in explaining how to work the rentals to make sure my crew had exactly what they needed to make up for lost time. These guys are working hard and giving this Home Depot all their attention and excellent customer service. I recommend renting all your equipment and tools from this location! You guys are the best of the best and I am so grateful!
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September 2022 by Maddie T.
Everyone here was super friendly and so sweet! We brought our pup in and everyone was so nice to him! The older lady at self checkout with the pink hair was super rude and was insinuating that my boyfriend was stealing. She was watching us the whole time and saw us scan each item and place it in the bag. I worked in retail all my life so I know exactly what she was doing and didn't appreciate it. She was sticking her hands all in our bag. Trust me lady we can afford a couple bolts and screws...
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June 2022 by Madalyn L.
This location has everything I need and when you have a question there is always some to answer or get the help required to make the right decision.