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October 2023 by Kristofer William
Cheyenne doesn't know what shes doing she's very unprofessional and takes forever to respond. I dealt with her at KCI and had high hopes for her once she came to this company but I was wrong. Especially since now discussing with fellow clients and found out what happened at KCI and why she's no longer employed there I'm not surprised and further information from her prior employees she had lot of potential but seems like not anymore.
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August 2023 by Kevin Long
Had a shipping issue and Trudoor resolved the issue quickly and made it right. High quality materials for the jobs I do.
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June 2023 by DBG
I worked with Cheyenne for a quote on the items we wanted to purchase. She was speedy in providing quotes and in replying to my questions! Trudoor's pricing is very competitive/affordable and they provide free shipping! These days where exceptional customer service and affordable pricing is hard to come by, we need to send out a high five to those companies like Trudoor for keeping their customers satisfied. We'll be quoting with Trudoor for additional items needed for our project in the coming year.
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June 2023 by Iron County 4-H
The building tool was very useful to get a quote started and the quote was presented quickly. We needed more one on one Q&A fine tuning that the agent provided even when quite inconvenient (end of work hours and into a holiday weekend). We had to change our doors one more time and received a 3rd quote instantly. We now eagerly await our doors. Thank you Ana and thank you Trudoor.
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June 2023 by Chase Strait
Trudoor has been nothing but amazing. Great turnaround time on quotes, shipping and communication. We will be using them on all of our future projects.
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June 2023 by Liliana Alzeer
Bob Rizzo, we appreciate your expedited and exceptional service . I requested a quote for a bid and Bob was on it. We appreciate you help here at BLU Heating and Air.
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May 2023 by D Poole
I had the good fortune to work with Bob Rizzo on a warranty issue on a NexTouch door handle. Bob had to work between me and the door handle company. He did this by answering my emails early in the morning and later at night. The service was definitely five star as was my experience ordering doors and hardware from TruDoor. Hats off to both Bob and Trudoor! You set the standard!
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May 2023 by Catherine Singer
We have used TruDoor as a source for several construction projects. Their build-a-quote option, customer service and value are always excellent. Ana does an exceptionally great job in providing prompt quotes, responses to questions and follow-up.
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April 2023 by Keri A.
If I could give more stars I would. I initially called due to issues with the address I had provided and was frustrated due to needing a part for a job to close out with the contracting company I work for. After speaking with 3 different representatives, and being transferred I was able to speak with Bob Rizzo who was not only a TON of help but knew exactly what I was struggling with. I've been fighting a cold and could barley talk and bob was able to find the part I needed and get it shipped out THE SAME DAY! Bob, was a pleasure! He hoped I felt better and I later called back needing another part he quickly added it to the same shipment I had called for earlier and gave me all information I needed. After, he reached back out and advised he wanted to make sure I received the invoice for both parts. BOB RIZZO YOU ROCK! And I look forward to calling you directly for any of our contracting needs
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April 2023 by Dan Whiting
I ordered a door knob from Tru-door and when I received it, one of the parts from the manufacturer was wrong. I called Tru-door and they immediately sent me the correct part. Very helpful and apologetic even though it was not there fault, they took care of me as their customer.
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April 2023 by Gabriel Baiza
Ordered twice from this supplier and I will always order related products from this company. I had the pleaser of working with Bob. He handled my questions and finding me the correct product that was needed to get job done. Returns were done also with no hesitation ?Thanks in advance
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April 2023 by Synetta Smith
Great customer service. B Rizzo with Trudoor is amazing and has been able to handle my orders expediently.
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March 2023 by Mark S
Was not sure what we needed for the project, so I went through the quote process several times to zero in on what was needed. Each time I received prompt quotes and was able to order exactly what we needed.
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March 2023 by Mark S
Was not sure what we needed for the project, so I went through the quote process several times to zero in on what was needed. Each time I received prompt quotes and was able to order exactly what we needed.
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February 2023 by Hugh Vanho
Big fan of TruDoor. Customer Service is great, and price is competitive. And a big shout out to Ana for her responsiveness.
