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November 2022 by Donnell Williamson
This Tutor time does not seem attentive as they seem to be at to be when you walk through the door. The real young babys seem neglected and they're jeopardizing family's is DCS and CPS. An investigation needs to be put in play.
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November 2022 by Olivia Rucker (Liv)
Absolutely love love love this place. My daughter first daycare and i was so fortunate. Staff are amazing and despite a global pandemic has rarely had problems with COVID.
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November 2022 by Yazmyn Murray
Disorderly unorganized GHETTO .. unprofessional. Money gouging these people don’t run this facility with care for others children they run it for a stream of income..
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November 2022 by Mac Haddow
I had a horrible experience at this location with rude staff and disorganization. We stood by for 15 minutes while a parent complained of unsanitary conditions and the fact that her daughter came home with a "diaper that had not been changed for several hours." Only then did they tell us that our tour was cancelled because they did not have vacancy in the age group for which we attempted enrollment. Rather than take accountability, this location blames the appointment setting service for the misinformation. This seems accurate based on the fact that I have received multiple emails and a voicemail implying that I did not show up for my appointment.Based on the condition of the lobby and the negative feedback from enrolled parents, I would not recommend this location or any Tutor Time affiliated providers.
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July 2022 by Yazmyn M.
I am beyond tired of these people and this disorderly unorganized facility . three of my children attend this campus yet I'm paying $290 a week for one child and my child can't be properly taken care of . The first day my two-year-old was supposed to start her care at this facility i was expecting to get a tour and meet with my two year olds teacher. I had to ask to do that , however I did end up meeting with the teacher and her attitude was just totally uninterested in the situation . no proper interaction with a parent expecting for you to care for their child. I asked the teacher what's a typical day like for the children in your class . She just had a bad attitude rolling her eyes didn't say anything to my child. Nonchalant it wasn't an unpleasant experience for me .so I decided after that interaction I did not want my child to be enrolled in that daycare. I called and spoke with the director about the situation and she told me that's fine just put her on the other side of the two-year-old classroom. I met the other teacher Erica she seems very attentive and caring for the children so I felt comfortable with my two-year-old being in her care and still to this day I have no problem with her she's always been very nurturing with the children. These people who run this facility are so unorganized so disorderly & inconveniencing me and my job because I can never drop my child off in the same place where I'm told my two-year-old can be dropped off . One minute she can stay in the front office for 15 minutes until her teacher gets there the next minute she can go in the room with her brothers now she can't .the next minute she can be in the toddler classroom until her other teacher gets there now she can't. so this is causing me to be late for work because nobody can ever stay on the same page . Every time my weekly tuition is broken down for one of my children it's always a different number that I'm quoted . Carly and the director don't do math properly they just throw all these numbers at you & expect for you to be like "OK HERE "From what I was told by one of the front desk receptionist Weekly tuition is due every Monday at the latest on Wednesday. I got a call Tuesday while I'm at work receptionist is blowing up my phone telling me I need to come get my child as soon as possible because I didn't pay my tuition. I'm telling her I'm at work I can't come get them until I get off of work and I was under the impression that the payments were not due until Wednesday. She told me no I need to come get my children or pay my tuition now. nobody can ever be on the same page which is frustrating. I monitored the camera for about 30 minutes and I seen my child walking around for 20 minutes crying being neglected and everyone was just ignoring her. It's horrible and just ran down . They need proper employees that actually wants and know how to do their job properly and are not incompetent...
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May 2022 by Marilyn J.
When I tell y'all this is the GHETTO I mean it. They don't watch these kids. Every day I pull up there's a little girl crying at the door and no one tries to get her involved or anything. My friend used their daycare and she told me she was having issues because her daughter got into a fight and they didn't even give her an incident report. She had bruises on her face. And didn't say anything... I was trying to give them a chance. When I first started bringing my son here, the ugly big one in the front office tried to have me go back to my car to get my ID... I already had the code and my kid would obviously be like ,"Mom!" when I walked into his class but she was acting funny like I was an intruder. On a seperate occasion, I walk in and my son is punching another kid. They were just playing but the teacher was sitting there on her phone. They don't care about their kids and from what I've read they don't compensate their teachers for them to even enjoy their jobs. Pulling my son this week. Tired of these raggedy women!
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November 2021 by Yesenia Santa Cruz
•This is the most unprofessional director I’ve ever met with. I brought up some concerns and she didn’t do anything about it. I’ve worked here for a short amount of time due to the lack of professionalism. It’s very unorganized. I do not recommend the Tutor Time at this specific location.
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November 2021 by MARCUS STAPLES
The Director here is amazing!! Anytime I have issues she is fast to get them completely resolved!! My babies love going to this school and that means more to me than anything!!
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November 2020 by Marisa Hernandez
Missing over 70 hours of pay and still haven’t received my check. Multiple reports on a teacher about mistreating toddlers and she’s still employed there. They had my 1 year daughter who DOESN'T WALK outside in 65 degree weather with no shoes or jacket on just sitting on the ground! Horrible place to work!!!
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November 2020 by Reyna Piedra
Doesn’t even deserve one star. Horrible treatment of employees. Horrible administration. Don’t work here, don’t bring your children here.
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November 2020 by ana castro
Please don't go based on reviews. This day care is great. My son has attended the 3 year old class for about a year and Ms. Michaelina is AMAZING. Everyone is very polite, respectful, clean. I've never had any issue with anyone nor has my son. The bright wheel app is amazing, you can see pictures and activities of your child through out the day. Definitely deserves my 5 star review.
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November 2020 by Azia Thompson
This daycare teacher to kid ratio is crazy ! The class was always dirty at drop off from the walls to the toys my kid wasn’t coming home with work of tracing her name or letters or shapes an colors. Just pictures she was coloring in class and projects here and there. I would have liked to see more learning an educational stuff going on instead it was playground or play time I basically was paying a arm and leg for someone to watch my kid color pictures. I don’t wanna begin to say what the food looks like I just wish I coulda packed my baby stuff and it’s also the only daycare I’ve been to that will charge you even if your kid doesn’t go for the week. One of the staff members kids was in the same class as mine an she allowed her daughter to attend class sick which got my daughter sick for weeks and cause her to miss a week and I was charged for her being home sick for that time.
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November 2020 by Nicole Rushing
Extremely disappointed! My daughter has contracted pink eye three times within months, she contracted the hand foot and mouth virus within days of getting rid of her pink eye. No one thought to notify me that the hand foot and mouth virus was even going around I had to hear it from another concerned parent. Once my 7 month old baby caught the virus today not one staff member contacted me to let me know. Last week my baby’s lip was busted supposedly by a fall, not one staff member contacted me to let me know. I’m upset I didn’t do more research before bringing my baby here.
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November 2019 by Esther Martinez
I love how attentive they are, and quick to respond to my text regarding giving updates on my babies. Best daycare I’ve dealt with by far.
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November 2018 by Samantha Lo
I’m very happy with the care at this location. All the teachers care about the kids and they are happy to go into school everyday! I love the app that shows me what they do all day. Thank you for taking much great care of the kids.
