-
January 2024 by Dyane J.
My local service was reliable and most helpful. They were courteous and easy to work with.
-
December 2023 by Brandon Wells
Terrible customer service. I was told that even though I was picking up my truck after hours it would be no issue. I was told that the app can have me check in and get me my keys. It had me do the whole sign in process, super easy and convenient I’ll Give them that. However they ask for someone’s contact info to verify you are who you say you by are calling them. I put my dad down and he gets a text saying we are gonna call you. It’s now been 30 minutes and no call to him. I’m left pacing around outside waiting for them to call this man so I can get my truck I had scheduled. And to top it all off there’s no easy way to get a hold of anyone for help.
-
October 2023 by Tara Lynn Weeks Lovely11Art
There have been some hiccups in my reservation using a U-Box. Even though Ernie doesn’t specialize in U-Boxes, he bent over backwards to try and rectify the issues. He spent a lot of time on the phone both times I stopped in talking to people so that the reservation would suit my needs. I would use this location again because you can tell Ernie really cares!
-
September 2023 by Elysha Neves
Ernie your the best . Thanks for your help
-
August 2023 by Jon Hill
So many Concerns about this locationI've never had my picture taken for a rental contract, I should have declined this request and went with another vendor.I've never had an consumer grade tracking device "Air Tag" being used, this made me feel unsafe renting this van.I didn't take a picture of gas gauge at pickup, so I can't prove that they falsified the gas level going out. But it appearedthat the correct gas amount was not entered at pickup by almost an half a tank.
-
June 2023 by Eli Johnson
Great experience, they helped us out even when the uhaul system crashed. They were generous and kind!
-
June 2023 by Clayton McKee
This family owned location for U-Haul is convenient and with less wait times and hassle than corporate owned stores. Ernie is friendly, knowledgeable and does his best to get you in and out quickly.
-
June 2023 by Kerry Bailey
Easy check in and return process.
-
May 2023 by Triston Palacios
Absolutely best service you could ask for when moving. Ernie made my move from AZ to MN 100x less stressful and I couldn't recommend his location more.
-
May 2023 by Toni W
Very nice staff. Very clean and modern vehicles.
-
April 2023 by Barbara G
Really wish this location had longer hours. Its in my neighborhood but they open after I start work and close before I get off. Bummer!! Nice & friendly staff though.
-
April 2023 by KuSh iaM
These guys are quick, patient and professional. I appreciated that because, Ain't nobody got time for that.
-
March 2023 by Russell Belsher
Very pleasant to work with and also very helpful
-
February 2023 by Vickki Johnson
They were helpful friendly and got the reservation asap and the return was the best. Will use again if rent keeps rising..
-
February 2023 by Tina
Great staff! Great location! Great value! Ernie was friendly, quick with the paperwork, answered all our questions, and got us on our way so fast. Our 6ftx12ft trailer was brand new and towed perfectly. This was a very positive experience and well exceeded my expectations. I would recommend this location to anyone.
