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March 2024 by Stacey
Excellent service every time!
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February 2024 by Mr Wright
Amazing customer service and extremely easy rental process of a 10' box van. I will definitely use them again.
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February 2024 by Emanuel Rivera
I only have great things to say about both the Kirkland, WA U-Haul and the Phoenix, AZ Shadow mountain. Super friendly and helpful staff, trucks are in good condition and well maintained. I’ve driven 10’, 15’ and 26’ trucks between AZ and WA loaded with all of our belongings and none of them has ever failed me.
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February 2024 by PT Lamphere III
Victor is always Great. At POG Moving & Helpers, Uhaul & MovingHelpers #1 Moving Service Provider 2015-2024 always goes to Victors store. THe new storage is wonderful and much needed vs the other run down locations on the same street.
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January 2024 by Jim Malone
Simply great service. Thanks Amanda.
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December 2023 by Stuart Diminie
Team was great, Amanda was knowledgeable and efficient. Drop off and check out was smooth and accurate, spoke with victor also who was excellent. Thank you.
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December 2023 by Kon Man
Fast check out/drop off of equipment. Friendly and knowledge staff. I'll keep coming back doing business with them as long as I live near by.
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December 2023 by Scott Zimmerman
Excellent customer service at the front desk. Sunglasses left behind in the vehicle. I contacted my U Haul location the next morning they found the glasses. When picking them up the sales rep at the desk also found a key fob that was left behind. They could have very easily kept these items for themselves. Appreciate the honesty and service. Top notch people.Enough with the add-ons and donations. And please do not include the dolly as an additional expense.Fuel is NOT clear and concise on your advertising. The mileage rate is not clear that it does not include fuel.The 19.99 rental is a shady advertising scheme. Our down and dirty van rental for the day was $80 total.
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December 2023 by Norman Ricci
The service was excellent the price was excellent the overall business was well kept and you could see they were a very good team I will be going back thank you U-Haul
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November 2023 by Hawaiian Flower
The staff on 32nd st & Shadow Mountain was GREAT!! From beginning to end. They answered my questions with patience. I really did appreciate it. EXCELLENT customer service!!
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November 2023 by Sonya Atencio
32nd St. UHAUL is Z Best!! Every single employee is courteous and efficient. Especially Julio who helped us today with the utmost patience whilst a rude man was crazily yelling at him over our heads, sheesh what a Saint!
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October 2023 by Hannah Carr
The staff were incredibly friendly, and even gave us a discounted second day.
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July 2023 by JJ Hall
Very friendly, fast service and rental was ready when promised.
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June 2023 by B Gomez
I was helped by Miguel, they were super busy but maintained calm the whole time. They helped everyone in no time, Miguel was very helpful and gave great advise. I truly appreciate him!
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April 2023 by Brandon Case
Had a reservation to pick up a tow dolly which I've done 3 different times at other locations. Dude behind the counter wouldn't rent it to me because my truck is rear wheel drive and I didn't have a picture of the drive shaft removed. Rediculous policy. Dude don't get paid enough to not rent equipment