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February 2024 by Robert Koch
Everyone was friendly helpful and professional.
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February 2024 by Tim Hertaus
Excellent service. Best I’ve ever had from a U-Haul establishment.
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January 2024 by Thomas An
great service! prompt and reliable
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December 2023 by Kelly Ryan
A+these guys are the best
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August 2023 by Tate Hill
Love these guys.!! If i could have their baby i would
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July 2023 by Kimberly Scala
The are amazing super nice and very helpful. Thanks again Uhaul guys
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June 2023 by Daniel F.
Upon my arrival at the Cave Creek location I was not expectng the establishment to smell like a movie theater, it had the distinctive smell of buttered popcorn and there was nobody around for a good 10 minutes. Finally as I was ready to leave the young man who I assumed worked there came out of the back room with what appeared to be his girlfriend who was quite inebriated. He didn't seem to be but he was definitely bored with helping me as he kept yawning and looking down while mumbling his rehearsed step by step of the process. After what seemed to be forever I told him I would just get a uhaul from a different vendor to which he responded with some choice words that I would only hear at a hockey game maybe. I'm sure he was just having a bad day, but he didn't have to ruin my day too. I will never use UHaul again, my 3 year old daughter asked me what that word meant that the sad man said I just told her to pray for him.
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June 2023 by Tre Joseph
Best Uhaul experience ever! The guy at the front desk was super helpful and extremely nice! Would recommend this Uhaul location. Made the process painless.
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May 2023 by Sarah Hart
Great service the uhaul guy was super sweet to me im homeless now started crying because they wanted me to pay additional fees I didn't have any money. He waived them for I was really upset obviously this time has been super stressful for me ty for making it better and this place always does a great job!!
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May 2023 by Angela Medrano
Amazing customer service! & great guys that work at that location , friendly, clean , & easy going people!
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March 2023 by Cheese is cheesy
We had a great experience with Devon! Or at least we think the persons name is Devon. Thanks ?
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January 2023 by Lee Rippy
I rented a truck from this UHaul location this morning. The owner was helpful enough I got the safe-move insurance he told me “as long as the roof doesn’t get damaged you’re good.”My mistake was thinking that I didn’t need to walk the truck because you can’t see the roof anyways and everything else is covered right?Well apparently there is a passenger side gash and because it’s above the orange line it’s considered part of the roof even though no vertical surface would reasonably be considered a roof and no definition of a roof was given. So I’m going to arbitration.
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January 2023 by Martika Long
The guy that helped me out was amazing. He actually took the time.and found me the best deal and explained things to me!
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September 2022 by Tay Who?
There was only one person working and we came in for mobile pickup but still had to wait like 30 minutes to actually get the UHaul. Then we asked about the $50 if we don’t get the UHaul at our designated time but we were told we don’t qualify because the UHaul was ready. It was overall a bad experience and made us run behind on a time sensitive move.
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September 2022 by Liz T
I appreciate how friendly and willing to help both employees that I interacted with were. Moving is not fun. They made sure I had what I needed and offered suggestions that would make things easier. I hope I don't move for a long time but if I do I will be dealing with this Uhaul location again. Thank you so much to both employees that helped me out.
