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November 2023 by Zaida P.
Update to this review: I had to walk in with the support of a few family witnesses to ensure I wouldn't be taken advantage of when I tried to attempt to cancel my membership again since they wouldn't help me cancel the first time I requested it. I had to walk into the office because "Chance" fraudulently signed my cancellation request himself. I had confirmed they were lying about the no refund policy. I'm glad I left this gym, I feel deep relief knowing I'm no longer tied to this gym with the ownership of "Dee" and staff of "Chance". Hence the reason I had to leave a long comment below from my first review and experience of this place. (11.14.23)(11.07.23) This comes from a source that is very educated on this, it is illegal to not give you the contract when you request it. UFC staff member "Chance" and Owner "Dee" refused to provide it the day I walked in and asked for it. They purposefully delayed and provided excuses on why they couldn't give it to me right away. They provided a new contract that was revised recently because of the partnership with Nosweat after waiting over an hour speaking with "Chance" but I requested the Original contract that they stated that I COULD NOT BE REFUNDED FOR PERSONAL TRAINING. I had to make sure I located both the original and new revised contract deep within my emails to help confirm there is no statement within the contract that mentions that I agreed to a NO REFUND POLICY for personal training. I made a payment of about $1,600 recently to help support a few months of sessions ahead of time and I still have 13 sessions unused stated by "Chance" but they wouldn't refund me. They instead proceeded to bully me into training with someone else. All I wanted was to cancel and receive a refund to due personal reasons. I had to review the contract thoroughly and it does not say you do not receive a refund if requested for personal training. First RED FLAG is they lied to me more than 3 times about this including the OWNER. There is no agreement that I signed that states I cannot be refunded because it is not in the contract. "Dee" and "Chance" simply continued to lie about it and used words that said it's their no refund policy but never could prove it within the agreement I signed. Why do they only try to force you or bully you to train with someone else as an only option? Don't I get the freedom of choice? I can't even consider staying at UFC because of the way I have been poorly treated. I wouldn't want to stay at this gym either way with how I've been treated by the owner "Dee" and Chance" & staff member when I tried to attempt to cancel. The way they made it seem was that it was only my previous personal trainer's fault that I'm not getting refunded, but it's ACTUALLY "Dee's" fault (the owner). As a member I should've been taken care of and not pressured to be with a different trainer. (The owner was raising his voice and talking over me when I tried to explain myself and my experience.) I couldn't believe how I was being spoken to when I tried to ask for assistance with a cancellation and refund. I'm so disappointed in the service and way this gym is being run.They refused to give me the contract that proved a no refund policy today and I had to leave without them giving me the contract after driving over 30 minutes to get there and waiting over an hour only for them to refuse to help me cancel my membership and my son's membership. At least now I know what type of place this is and I hope that the person reading this can learn from my experience. I simply was going to the gym as a part of my lifestyle, I felt like my goals were going to be realized and I was excited to grow in my fitness journey. But to hear my previous trainer talked about negatively by "Dee" and "Chance" and a random staff member left a bad taste in my mouth since my previous trainer
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August 2023 by Jeannie Ott
Awesome Facility! Clean, modern. Exceptional staff! You will leave having got a killer workout!
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August 2023 by Jamie H.
This place was very inviting as a newcomer and has a lot to offer for people who are looking into it. It isn't just a martial arts gym. It has loads of equipment that makes just a nice gym to go to. It is also small which is good for anyone who feels overwhelmed at big gyms like planet fitness. One thing is, if you are taking a martial arts class or that's why you're going, you do need equipment. I was able to purchase some at their shop but, they do need you to have hand wraps and or boxing gloves. This is a good atmosphere and I highly recommend the place. Really great.
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July 2023 by Miler
Great clean gym, family atmosphere and friendly staff. Up beat music and great energy! Boxing class is so fun, even for a beginner like me. Brings out the beast in you. Can’t wait to go back ?
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July 2023 by Tren Reiswitz
This gym is by far the best gym I have ever attended! The best part is the outstanding customer service from the friendly staff! They go above and beyond to assist in any way they can! I have found myself especially impressed by KJ, Megan, and Z! Thank you UFC GYM Ahwatukee!
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June 2023 by Justeene Lopez
Came to AZ from CA to visit family. Due to unexpected events I had to stay longer than expected. Went to this gym to check it out..loved everything about it..walking in I was greeted with a smile, felt comfortable right away. Told them my situation and they were so happy to help me out as much as they could. The workouts are killer.. (they also have free weights and other gym equipment) and the coaches are so nice and professional. This gym is also VERY CLEAN! If you’re looking for a home gym I recommend this spot. I’ll forever come to this gym while visiting family, it has everything I look for in a gym, STRUCTURE and that FAMILY feel…… Thanks again!!! ????
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April 2023 by Miguel N.
Everyone was very helpful, the gym is very clean and new, i am definitely coming back.
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April 2023 by Galit T.
***UPDATE***Spoke with the owners and they are extremely nice, they are investigating the matter. Thank you all for helping me reach them. Just had the absolute worst experience with the staff at the UFC gym - they called me and told me that I had signed up for a 30 day trial when I did not. Then literally called me an asshole when I questioned them on it and told them this sounded like a scam. I guess I was right and they are running a total scam. I called back to speak to an owner. The person on the phone was the same staff member who lied and said she was the owner. When I confronted her about it she said "I can say I'm whoever I want". I'm going in there in 30 min to try to speak with an actual owner.EDIT**I am now in possession of a video proving the employee was nasty and lied to me. Please help me find the owner so I can let them know because I'm sure they have no idea.UFC GYM
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April 2023 by scott mccracken
These guys are good ? very knowledgeable in their field and especially good with kids ..... you want a really good workout and improve on fighting / defense skills, ya gotta check these guys out
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March 2023 by Spencer N.
Love this place. They've been a huge boost in helping me turn my lifestyle around. Every coach, train and member is awesome to work with and fun to be around. Worth it on so many levels.
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December 2022 by Pancetta M.
Awesome gym, great workspace, well outfitted, very friendly and helpful staff. A big shoutout to Zacharius, the general manager!
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November 2022 by Black Forest HP
I can only praise this gym in the highest tones. I was a visitor from Germany in the area and a nice call was enough and I was invited to look at everything. Everything was shown to me personally and a great sparring with one of the trainers (Zen) was also there. Friendly, professional and worth a recommendation. Best regards from Germany
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November 2022 by T Snowman
This gym is very deceiving - they should not have UFC on their building instead it should be “YMCA” or “Adult/Kid Workout” or “Planet Fitness.” I had the chance to do a free trial this is what I saw… Tons of kids running around - is this a kids camp? Boxing class started 10 mins late, warm up for 8 mins, and they just punched a bag with no boxing trainer or insight… you can tell these trainers are not fighters at all and def went to an online school … I learned you do not spar with ppl… why is it called UFC? You can honestly pay $45 at the YMCA or Mountain Side fitness and get the exact same value but way more the machines are very very limited even better go to planet fitness ppl workout way harder there then they do here… If your looking for a gym to fight, build muscle, and workout hard this is absolutely not the place…
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November 2022 by Anthony M.
One of the nicest gyms I've been to. I was across the parking lot at the tire shop and had an hour and a half to pass. Walked in to pay for a one day workout. Got to meet the GM Zacchaeus and the other employee Zane upon entering. Super inviting and friendly. I explained that I don't live near the area and was just looking to pay for a one time workout. The GM was nice enough to let me workout as a one time courtesy. If I was not 40 minutes away this would be my gym of choice due to the cleanliness and how friendly and welcoming they were.
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October 2022 by Thomas Margherita
This gym is very deceiving - they should not have UFC on their building instead it should be “YMCA” or “Adult/Kid Workout” or “Planet Fitness.” I had the chance to do a free trial this is what I saw… Tons of kids running around - is this a kids camp? Boxing class started 10 mins late, warm up for 8 mins, and they just punched a bag with no boxing trainer or insight… you can tell these trainers are not fighters at all and def went to an online school … I learned you do not spar with ppl… why is it called UFC? You can honestly pay $45 at the YMCA or Mountain Side fitness and get the exact same value but way more the machines are very very limited even better go to planet fitness ppl workout way harder there then they do here… If your looking for a gym to fight, build muscle, and workout hard this is absolutely not the place…
