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March 2024 by Lemmy K
It was my first time shopping at an Ulta since I’m from Canada and we don’t have them. I was excited to go since there were stuff I wanted to check out. As I was browsing with my sister, a sales associate (long brown hair with a white coat) asked us if we needed help a bunch of times. She also kept following us around one part of the store. It made me uncomfortable as I am a person of colour (East Asian).I am disappointed that this is my first impression of the company. I don’t believe I’ll ever go back to any Ulta stores as everything they have can be found in a drug store/beauty supply/Sephora. This Ulta makes me feel unsafe.
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February 2024 by Daniel J
Had all the makeup items the wife needed. She's happy.
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February 2024 by Wyntr
Helpful and friendly staff!
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February 2024 by Mary S
Who doesn't love Ulta? This location has the product I use for my hair which was especially helpful.
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February 2024 by Alicia Gomez
Excellent service, the best brands in skin, body and hair care as well as makeup lines for all needs, tastes and budgets.
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February 2024 by Tara Terrozas
I like to shop Ulta online and do a pick-up.I don't enjoy going inside because of the over powering fragrances, scents and smells (hair dye or perms) as soon as the door opens.However, the staff is kind and helpful and they carry the items I enjoy using at a reasonable price.
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January 2024 by Kim Hilliker
The Clinique technitian named Alexis was ultra helpful with my questions about how to make my eye makeup pop.I brought in my own makeup bag and asked her to help me use the products I already owned(all Clinique). She had no problem with doing that for me. She let me show her how I was using the product, and then she gave me tips on what I could add to do it better. I showed her what I was using on my eyebrows(I thought it was a mini brush to make them look better. I was wrong. It was actually a tiny razor blade meant to trim up your eyebrows ).So all along, I could not figure out why my eyebrows were always lopsided-now I know..She made me feel very comfortable with asking questions. I have a brain injury and am bald, so it takes me a lot longer to comprehend and understand things. She was really patient and professional. She also had the most AMAZING eyes.I did purchase a few new brushes. She was great to work with, and I will come back to purchase all my Clinique from her! THANKS, ALEXIS!
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December 2023 by Vanessa Mills
Ulta Beauty has mostly friendly and helpful associates. The store is bright, clean, and inviting. There are a great variety of products to choose from. There is a full service salon which is so convenient.
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December 2023 by D Madore
I’m a 61 year old dude in an Ulta! What do I know? But I had to find some beauty products for Christmas that my daughter asked for. Great staff and the sales woman helped a dude in distress. Problem quickly solved. They even cheerfully let me know I could only find one of the items at Sephora.Great customer service all around. I don’t shop there much but now I know why the missus and my girls love this place. Thanks!!
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December 2023 by Jennifer Simpson
So, I've been shopping at this Ulta location for over 10 years now. All the employees are so friendly, knowledgeable, experienced and give amazing suggestions and direction! Literally everyone at this store is remarkable, they make my shopping so enjoyable every single time I come in! Shout out to Alexis, Emma, Sydney, Nikki (salon) just to name a few!!! You guys are rock stars, thank you so very much for your unmatched customer service! Keep up the great work, you are all truly shining stars!!! Much love,Jennifer Simpson ???
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November 2023 by Maggie May McClelland
Store wasnt organized & messy. Employees too busy chatting with each other and their employee discount to help costomers.
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October 2023 by Jordyn Martinez
Tessa was ABSOLUTELY amazing! I’m not someone who puts on makeup when I go out and don’t know much about it! She was able to help me with all my questions (and I asked a lot of them) with no judgment! Excellent customer service and I’m exited to come back!!
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September 2023 by Jennifer White
Store is clean and always seems to be stocked well. I’ve been going to this location for years and am a platinum member. Your experience is different from one day to another. Some days you are greeted when you walk in, other days you’re not. Sometimes they ask you if they can help you find anything, other days nobody even looks your way. (Particular experience I recently had, it was not busy and the employees on the floor were busy talking amongst themselves)I was in the store one day and one of the managers (short stature , blonde hair, pony tail and “manager” on name tag. Couldn’t make out her name) was whispering covering her mouth while talking into her microphone to other employees and they’d all laugh amongst themselves. While this was happening the employee at the front register is laughing while helping the lady in front of me as I waited in line. Same happened when I was being checked out. I was uncomfortable & could tell the woman in front of me felt the same. Seems as though staff was talking inappropriately about customers in the store. Even if they were not, it was absolutely unprofessional and felt really unwelcoming.Most of my experiences at this location have been positive. Just this one experience made me feel strongly enough to leave a review.
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September 2023 by ED
Worked with Danielle today and she was awesome! Knew her stuff and VERY personable!!Four stars is for dirty bathrooms and dirty baskets… grossed me out! Please clean those white baskets! ?
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September 2023 by Denise Benavides
My friend and I went in looking for a few things. One of which was out of stock so we were browsing and the staff must have thought we were going to steal something because we are of color and we kept looking and they followed us down almost every aisle and kept asking "can I help you find something?". I shop here a lot and know where all of the products I use are....the first time I said no should have been enough but to ask us like 6 more times is ridiculous. . I don't need to be followed and harrased while I shop. I will find another store to shop at.
