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March 2024 by Michele Skinner
Jeannie was outstanding and super helpful!
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March 2024 by Alonna Ross
I just dropped off my tradeshow booth and marketing materials off to be shipped to my next show. Jeanne was great! She was super helpful with getting the correct mailing info and helped me with boxing up my items to avoid damage. Highly recommend this location.
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March 2024 by Nancy Hadad
Great service, friendly staff, overall very good experience
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February 2024 by Jake
Wonderful lady!! Thank you so much!
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February 2024 by John DiPippo
Outstanding service from Jeanne and the team! We shipped our show booth to this UPS Store for a conference at the Phoenix Convention Center. Their UPS Store is colocated at the convention center. The team received it, stored it, and delivered it to our spot on the show floor on the right day, sending us pictures to confirm it was delivered to the correct spot. At the end of the show, they came and collected our booth and shipped it back for us. It couldn't have been any easier. Not only was the team and service great, it was also far more affordable than using the trade show carriers. Great job!! Highly recommended.
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February 2024 by Jovi
The Employee smiled and greeted me when I walked in, so helpful!
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January 2024 by Viet Mai
I would not recommend this store to do business. The employees closed the store before closing business hours due to being full capacity. Despite, other customers leaving the store which actually reduces capacity in the store. The store associate failed to realize that and states that they can make the decision without the approval of store manager. This needs to be investigated and store manager needs to ensures that the schedule displays proper staffing during working business hours.
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January 2024 by pranav gupta
Great and experienced staff. Very helpful
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October 2023 by Ross Simon
Normal Service at this location has been pretty good.The new person Kayden needs maybe some coaching in customer service 101. If you're busy we totally get it, just look it up and say the following standard statement to put your customers at ease while they continue to wait "Hello welcome, I'll be right with you." Do not keep your face down and in the screen for two minutes and say absolutely nothing to people coming in the door and waiting right beside you. Not a good look.
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October 2023 by Billa Seong
No parking. Garage was closed off when I came by to try a new UPS store. Disappointed, went to next closest one instead.
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August 2023 by Davion M
Incompetent employees.. they have no idea I just got off the phone and the kid literally gave me 4 different answers in one breath. They should hire people who actually know what they're talking about.
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May 2023 by Tierre Hazlewood
Very friendly staff. Favorite UPS location
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April 2023 by Matt Stedwell
They close at 4pm on Saturday. Not 5pm as advertised on here.
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February 2023 by Ryan Hurley
Don’t go here. Way over priced Compared to FedEx and $30 drop off fee per box!Guy at the counter was nice though.
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February 2023 by Amelia H.
Really bad experience. Very unfriendly female employee there who seems to enjoy being completely unhelpful and is highly unpleasant. Tracking said a package was there so I drove all the way to pick it up. I kept missing it because signature was required for delivery. You know, a job got in the way.She wouldn't even check the back to see it is was there. Told me it wasn't. I asked if she had any idea when it would be delivered again? No. Any way to change to no signature required so I wouldn't miss it again? Call customer service. I stand there dumbfounded at this lady and she just walks off. So , I'm checking my email again to make sure there is nothing I can do...another employee walks up . Checks the back (took 30 seconds). Guess what? It's there. Lol. I ask him if he can update his associate? No, he can't.
