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March 2024 by Its me
Bad experience, bald guy with beard and glasses is rude. Never have I been in a UPS store and will def not return to this one. If I were to tell this guy one thing, it would be “you are no better than anyone else, behaving this way makes you ugly”
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February 2024 by Brenda Howard
Everyone at this location is incredible!
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June 2023 by Indigo Bell
Manager(bald, older man, Caucasian, wears glasses) tried to refuse my service. Because i greeted him and asked for the same in return. I didnt expect the conversation to go left as soon as i walked thru the door. The manager was very combative and cursed at me. Also advised me to get off the phone with my friend who over heard everything. And I had to act as the mature one to end the small dispute, he would've kept going. I appreciate him trying to fix the issue by not charging me for the print outs but you can't buy my respect back. I will be reporting you. I'd advise if you don't like your Job choose a different profession.God Bless
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June 2023 by Peculiar Woman
Manager(bald, older man, Caucasian, wears glasses) tried to refuse my service. Because i greeted him and asked for the same in return. I didnt expect the conversation to go left as soon as i walked thru the door. The manager was very combative and cursed at me. Also advised me to get off the phone with my friend who over heard everything. And I had to act as the mature one to end the small dispute, he would've kept going. I appreciate him trying to fix the issue by not charging me for the print outs but you can't buy my respect back. I will be reporting you. I'd advise if you don't like your Job choose a different profession.God Bless
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April 2023 by Nick S.
Alyse (I hope I spelt this right) deserves a raise. Came around the corner from doing something just to help out, got me in and out with all questions answered. If I coulda tipped her I would've.
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April 2023 by Michael H.
Robert the manager or whoever works there is the worst customer service person I will never go in there again why beware if you can chop anywhere else stay away from this store I've never received such crude customer service from anybody
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March 2023 by J. P.
Horrible attitude by bald gentleman (he is the owner or manager)... not helpful nor resourceful.
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February 2023 by Token Moore
The blonde girl with glasses helped me and was rude and not very customer service friendly.
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December 2022 by Santa Claus
Manager very Odd guy who said I should find a different mail store after I paid for a year. Reasoning because I call in after they gave me one of my two packages for the second time.... Weeeird
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August 2022 by Ellie Eyestone
I took some Amazon returns here and they were super nice and soo speedy! Very nice workers!
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July 2022 by Vianett Mena
Employees are really nice, I got there often and they all all so patience, I always have a God experience
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March 2022 by JASON
I TOOK SOME AMAZON RETURNS TO THIS LOCATION. WOMEN BEHIND THE COUNTER SAID SHE COULDNT TAKE THEM SINCE THEY WERENT PACKED IN BOXES. TRIED TO SELL ME A BOX????? I SHOWED HER THE PAPER FROM AMAZON STATING THE THE UPS STORE IS TO SCAN, PACK, AND SHIP. SHE REFUSED
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March 2022 by Kasey Johnson
Always friendly staff super helpful and extremely fast and well at what they do the location at 20th st and camelback is awful the staff are so rude and horrible so makes me so happy that this one is close and even better service
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February 2022 by gil
Called to ask a simple question of whether or not they take Amazon returns and was spoken to as if I was bothering them in their free time. Mark shouldn't be in customer service if he can't be bothered with learning professionalism and courtesy.
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January 2022 by david syms
I would make zero if available - no real customer service, just a box packer. Offered to help, we asked for a notary, said his was sick and he could not help. Ask for other locations and would not help locate another UPS Store with a notary.
