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March 2024 by Felipe Rodriguez
Today I dropped a high value item for shipping, the guy at the counter, that deny to share his name, was very rude and disrespectful, very poor customer service, every question I had he literally answer I don’t know and keep rushing me because his drive was waiting to leave, for the record the driver was super nice and help me properly packing the high dollar item while the counter guy keep being rude. Will think it twice before using ups service again.
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February 2024 by Google Reviewer
Helpful staff
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February 2024 by Eric Russell
Ruemen (sp?) just made my day. Probably the most cheerful and helpful customer service encounter in awhile. I had a vacuum to return to Amazon. I was dreading it. I showed up and forgot there was a screw I needed to remove to fit in the box. It's almost closing time and they are busy.He jumped right into action and helped me by lending me his screw driver and helping package it up as if it was his life purpose.Well played.
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February 2024 by Living Legend
Rude and obnoxious no customer service whatsoever not to mention the place looks like a dump. It needs to be cleaned up.
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January 2024 by Bryce
Shows open on Google Maps...but they aren't actually open. Just go to a different one, don't waste your time driving over here.Thank you for your reply. It was open on google maps, but when I went to the location there was a sign on the door saying that you were not open to accept packages.
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December 2023 by Chris Wright
Roman up front is very rude and very not accustomed to how customer service is done. I hope management can help in this and know the person they’ve chosen to great and service is terrible at it! I don’t suggest this location at all!
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December 2023 by C
My husband was in the store to mail out a package TODAY and was asked by a young Asian American what he was mailing and wanted to see what he was mailing. Last time I checked this is personal and should have been asked if he had anything fragile, liquid, or hazardous items. The manager comes out and defends the employee instead of educating the employee that this is wrong and apologizing. My husband did let him see what he was mailing and realized that this was inappropriate behavior. I am not sure what type of store you are running here.
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December 2023 by Olivia Porter
The new manager is doing an excellent job at the store. Things are far more efficient than they used to be. He's very knowledgeable and friendly.
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December 2023 by Augie Ruelas
The employee at the register wants to charge me 5 dollars to print a label I didn't know I needed until I arrived. He wants me to email him it to his Gmail and charge me 5 and 50 cents a page. My package is from UPS and I would buy any supplies I need but id rather go back home and buy my some supplies somewhere else.
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December 2023 by Nolan Crowe
Charged me $8 for a 1ftx1ft return box. Other ups only charged me $3. Don't go to this location, incompetent and charge you double.
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October 2023 by Kayla Mackelprang
Matthew was so nice! He went above & beyond to help me out today! He reprinted a label, & found me a box for my Amazon return. Thank you Matthew for being so amazing!
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August 2023 by Ali Reese-Lamson
Stopped in to get an important document notarized without realizing that their notary service hours had just ended, but Justin was kindly able to help anyway - thank you for the gracious accommodation! Very happy and would definitely utilize this location again.
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August 2023 by Brenda Mancillas
The girl worker is very rude by the way. Didn’t scan my return properly or I’m not sure what happened on her end I received a label receipt with two tracking numbers for the two returns, one of the tracking numbers says invalid when I try to track it. Only one return made it to the Amazon return center. I had to make multiple calls to Amazon to get my refund. I don’t recommend this location.
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August 2023 by Michelle Tracy
The young girl was very very rude. I never returned a package before. She said it's not here Job too help. If she is not happy working with the people she should not be working there
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July 2023 by Daisha Seiser
Justin was absolutely amazing! He assisted My husband and I with our documents. He was extremely knowledgeable and they will definitely be using him to notarize anything else I need!
